Google reviewers rate Leonardi Automotive 4.9 out of 5 based on 550 reviews, frequently praising the shop for honest pricing, clear communication, and prompt service on repairs like brakes, oil changes, and diagnostics. Customers often note that staff provide detailed documentation and avoid unnecessary upsells, fostering long-term trust. However, a minority of low-star reviews criticize unexpected cost increases during repairs, perceived overcharging compared to market rates, and occasional issues with follow-up calls or missing vehicle parts.
Google rating: 4.9 out of 5 from 550 reviews (94% five-star).
Reviews on this page: 550 Google reviews (403 with written comments, 3 with photos).
Owner responses: the business replied to 26% of reviews.
Most recent review: August 25, 2026.
Service: Tire Shop serving Novato, California.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
550 reviews on Google
5★519
4★20
3★3
2★1
1★7
Reviews from Google, shown as published (original wording, unedited).
KP
Kathleen Pitti1 review
★★★★★
My family and I have been using Leonardi’s for years. Always great service and friendly and helpful staff.
Price assessment: Great price
Services: Oil change
Response from the owner · a year ago
Thank you Kathleen for trusting us with your family's vehicles over the years! We take pride in providing great service with a friendly touch. Should you need anything, give us a call at (415) 897-1503.
Leonardi's is the only place I will consider taking my car. They care about the work they do and making sure the customer has all the information they need to make decisions on work needed. Most importantly, they stand behind their work. They have my full trust and enthusiastic recommendation.
Price assessment: Great price
Services: General repairs & maintenance, Oil change
Services: General repairs & maintenance
Response from the owner · 2 years ago
Cindy, thanks for the great review and you are one of the greats and longtime customers
My experience was really good as always. I only had an oil change this time, but everyone is so friendly, that makes it an enjoyable experience.
Price assessment: Great price
Response from the owner · 3 months ago
Thank you for your continued trust in our service, June! It's great to hear that even a routine oil change was a positive experience for you. We pride ourselves on providing friendly and enjoyable service to all our customers. If you need anything else in the future, please don't hesitate to reach out. -Tony Leonardi
Great service and good prices. I had some repairs quoted several months ago and the employees honored the quoted prices without being asked. The team provided good documentation with pictures everytime they inspected my vehicle and never tried to upsell me on unneeded repairs. I will definitely keep coming here.
Price assessment: Great price
Services: General repairs & maintenance, Auto engine diagnostic, Vehicle Inspection, Auto tire replacement, Vehicle safety inspection, Auto maintenance, Oil change
Response from the owner · 3 months ago
Thank you for the great review, Max! We're thrilled to hear that you had a positive experience with us. It's our goal to provide excellent service at fair prices, and we're glad we could honor your quote and provide transparent documentation. We look forward to serving you again in the future!-Tony Leonardi
Leonardi Automotive was a referral to us and they have been nothing short of thoughtful, kind, honest, and prompt to help our family with our daughter's car when it needed repairs while she is away at college. This is our third visit for different items (essentially fixing a lot of the errors of the previous mechanic of the car). From brake replacement, starter repairs, window repair (which ended up being nothing, so no charge). They continue to impress me with their transparency on costs and no surprise moments. All disclosure and information and choices and we appreciate that maintaining an older vehicle. Even when playing phone tag for setting an appointment, they kept trying to call me back (that alone impressed me). They even helped us coordinate a tow of our vehicle to their workplace at a much cheaper cost, after another tow group tried to overcharge us for the same service. Thank you, Leonardi Automotive crew - this momma (who lives hours away) appreciates you being in her corner for automotive work and needs. - Heather Ostrom
Services: Auto power window repair, General repairs & maintenance, Engine repair, Vehicle Inspection, Auto maintenance, Auto brake replacement
Response from the owner · 4 months ago
Heather and Steve, we are thrilled to have you as part of the Leonardi Automotive family! It's fantastic to hear that you've had multiple positive experiences with us. We pride ourselves on providing top-notch service, from transparent pricing to expert repairs. We understand the challenges of maintaining an older vehicle, and we're here to ensure your daughter's car is safe and reliable. If there's anything else we can assist you with, don't hesitate to reach out. Thank you for trusting us with your automotive needs! -Tony Leonardi
Belts replaced and a follow up for fine tuning … great service
Services: General repairs & maintenance
Response from the owner · 4 months ago
Thank you for the 5-star review, Tim! We're glad to hear that you had a great experience with us. If you ever need any further assistance, please don't hesitate to give us a call at (415) 897-1503. Have a fantastic day! -Tony Leonardi
Services: Wheel alignment, Oil change, Service not listed
Response from the owner · 5 months ago
Hi Ilse! Thanks for the 5✭review! We're happy to have been of service to you here at Leonardi's! If there's anything else we can help you with, please let us know. Our phone number is (415) 897-1503. Thanks again! -Tony Leonardi
It was very easy to make appointment with Leonardi Automotive.
The staff was professional, polite, and fixed my slow-leaking tire quickly.
Finally, the cost of the repair actually surprised me, in a very good way. It was less expensive than I would have thought given I live in Marin and the costs of all services and products have escalated the past several years.
I highly recommend this company for most automotive needs.
Price assessment: Great price
Services: Tires
Response from the owner · 5 months ago
Nadine, thank you for your kind words! Our team at Leonardi's Automotive and Electric strives to provide exceptional service at affordable prices. We're glad you had a positive experience with us and found our costs reasonable. If you need any further assistance, don't hesitate to reach out at (415) 897-1503. We're here to help! -Tony Leonardi