Les' Appliance Services. logo

Les' Appliance Services.

Small appliance repair service · Salem, OR

4.9 ★★★★★ 54 Google reviews
94%five-star reviews
0%reviews answered by the owner
Sep 2026latest review

Les' Appliance Services. at a glance

Customers report that Les' Appliance Services handles repairs for dishwashers, refrigerators, dryers, and ovens with punctuality and professional communication. Reviewers frequently note reasonable pricing, often charging only for parts and minimal service fees, and appreciate the owner's willingness to provide free advice over the phone. While most feedback is positive, one lower-rated review mentioned some initial difficulties with a gas range repair, though the customer ultimately felt the technician did his best to resolve the issue.

  • Google rating: 4.9 out of 5 from 54 reviews (94% five-star).
  • Reviews on this page: 54 Google reviews (45 with written comments).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: September 8, 2026.
  • Service: Appliance Repair serving Salem, Oregon.

Data from Google, last updated November 1, 2026.

Star ratings

54 Google reviews we collected

  • 5 stars5194%
  • 4 stars36%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 45 written reviews

  • Praise7397%
  • Complaints23%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude2331%
  • Price & value1621%
  • Speed & response1115%
  • Quality & results1013%
  • Honesty & trust811%
  • Would recommend68%
  • Communication11%

What customers talk about

We read 45 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Les is not just super aware of the issues that befall our machines, he’s a kind and generous guy!”
  • “This is an owner operated business that takes pride in their work, and is reasonably priced.”
  • “Very nice guy, responsive, knowlegeable, and very affordable pricing.”
  • “Great service, arrived within the timeframe he worked out with us, friendly, and completely thoughtful and honest.”
  • “Randy is the only appliance repair person that I call and trust to fix my appliances.”
  • “Very helpful and honest would definitely recommend them”
  • “He did explain what he thought was wrong with it.”

People customers mention

  • Randy 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Customer reviews

4.9 ★★★★★ 54 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Deepak SawhneyLocal Guide · 25 reviewsTotal number of Google reviews Deepak has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Randy is amazing. We had an issue with our dishwasher where the heating element was not working properly. He diagnosed the issue and discussed the cost of replacing the part or buying a new dishwasher. He ended up ordering and replacing the broken part. Thanks.

  • Price: $200–250
  • Repair wait time: 1–2 hr
Nathaniel Hitchcock9 reviewsTotal number of Google reviews Nathaniel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Les is not just super aware of the issues that befall our machines, he’s a kind and generous guy! 100% Faith in humanity restorer.

  • Price assessment: Great price
  • Services: Service not listed
Jina OravetzLocal Guide · 15 reviewsTotal number of Google reviews Jina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Down to earth and so helpful. He gave me the option to install the part myself which was great. He even called back to make sure I was doing it safely. There was one issue on my freezer that I'll be having him come out for. He did explain what he thought was wrong with it. I'd call him for any appliance issues you have. A great experience hands down. :).

  • Price assessment: Reasonable price
  • Price: $50–100
  • Services: Stove, cooktop & oven repair
Barb Belknap6 reviewsTotal number of Google reviews Barb has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This is an owner operated business that takes pride in their work, and is reasonably priced. Randy went out of his way to work me into his already full day to fix a refrigerator leak. I highly recommend Les’ Appliance.

  • Price assessment: Great price
  • Price: $150–200
  • Services: Service not listed
Chuck Gress8 reviewsTotal number of Google reviews Chuck has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Les is the best! I called him on a recommendation from a friend to help me with a dishwasher that we haven’t used in a rental since moving in 7 years ago. Decided to start using it cause we are elderly now. It wouldn’t fill with water. Les recommended I crawl under the sink & turn the water on to see what happens. I turned it on. Problem solved. Duh! I feel like such a dummy! But, in m defense, who turns off the water to a dishwasher before a rental move in?

Meg O'Flaherty5 reviewsTotal number of Google reviews Meg has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I called Randy at Les Appliance Service when I broke my dishwasher. He ordered the new part it needed and then came out at 6pm to install it and get my dishwasher working again. Only charged me the cost of the part plus a very minimal service fee. Very nice guy, responsive, knowlegeable, and very affordable pricing.

Laura FrankLocal Guide · 10 reviewsTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They came and fixed my fridge and dryer at the same time at an affordable price! Thank you so much!

Kawika Pierson10 reviewsTotal number of Google reviews Kawika has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Randy is a very professional and knowledgeable guy. He came out twice without charging more when the he figured out that a second part needed to be ordered, and he did his best to help as soon as he could.

Elisa Corcoran3 reviewsTotal number of Google reviews Elisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service on my Subzero. I know I can count on him.

Beth & Graham Rankin6 reviewsTotal number of Google reviews Beth has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Came the next morning on time and fixed our dryer problem promptly.

Les' Appliance Services. on Google Maps →

Business details

  • Address: 823 NW Meadows Dr, McMinnville, OR 97128
  • Phone: (458) 279-3263
  • Service area: Salem, OR