Google reviewers rate the facility 4.7 out of 5 based on 163 reviews, with the owner responding to 69% of comments. Customers frequently praise the cleanliness, safety, and engaging instruction provided during toddler classes, camps, and birthday parties. However, recurring criticisms highlight rude front desk staff, high fees for schedule changes, and instances of poor communication or exclusion during events.
Google rating: 4.7 out of 5 from 163 reviews (87% five-star).
Reviews on this page: 163 Google reviews (114 with written comments, 4 with photos).
Owner responses: the business replied to 69% of reviews.
Reviews from Google, shown as published (original wording, unedited).
TP
Tiffany Parham10 reviews
★★★★★
I cannot say enough good things about LIS! My son has been going since 18 months, through the Little Shinners and all the camps. Not to mention parents night out. He is now 6 and we are not slowing down.
Everyone there is amazing and they have loved on my son for so many years, and praying for many more!
Response from the owner · 2 weeks ago
Tiffany, thank you so much for sharing this! It means the world to us to have been part of your son’s journey since he was just 18 months old! We are so thankful for your family and for the trust you’ve placed in Let It Shine over the years. We’ll keep loving on him, cheering him on, and praying for many more years together!
We had my son’s eighth birthday yesterday and were so impressed. Dawson and Asher were our coaches for the floor time. Dawson met us at the party room at exactly our start time and immediately started learning kiddos names. He was doing silly stuff to make the kids laugh, but was also at all times making sure everyone was safe. They set up a couple of fun group photo ops for the kids during the playtime. These young adults cared so much about their jobs and were just so incredibly focused on making my kiddo feel special. Dawson truly created some core memories for us and we will definitely be back!
Response from the owner · 3 weeks ago
Hi Carrie! Thank you so much for taking the time to share this! We are thrilled to hear Dawson’s 8th birthday was one to remember! Thank you for celebrating with Let It Shine. We can’t wait to have you back!
Gymnastics is fantastic, but the front office person in the tumble area needs significant training in customer relations. She was extremely arrogant when answering and assisting customers and could benefit from anger management training. I do not want to see or speak to her again, even if I need help.
Response from the owner · a month ago
Hi Sri. Thank you for rating the gymnastics programming fantastic, but it is incredibly disappointing to learn about your negative experience with our front office staff. Your feedback has been shared directly with management so we can address this. We are committed to making sure your future visits are positive!
We’ve always enjoyed our time at Let It Shine. The coaches and staff are friendly and fun, and the facility is clean and well-maintained.
Response from the owner · a month ago
Hi David! Thank you! Our coaches and staff love creating a friendly, fun, and clean environment for everyone, and your kind words mean the world to the whole team. Thank you for being a part of the Let It Shine family!
Amazing experience! I cannot say enough about how magical this camp experience was for my two kids.
After multiple day cares where my kids ere hesitant to be dropped off or struggled following instructions.
LIS was night and day different! They were getting outstanding reports in regards to behavior, and were excited to be dropped off.
Response from the owner · a month ago
Hi Samuel! Thank you so much for sharing this! We are absolutely thrilled to hear that your two kids had such a magical camp experience at Let It Shine. Hearing that they went from being hesitant at drop-off to excited to come to camp is the ultimate compliment. Our staff works incredibly hard to create an environment where children feel safe, motivated, and supported, and we are so proud of them for earning such outstanding behavior reports. We are excited to welcome them back for more fun and growth!
Sent my three year old to camp and she had a wonderful time. Lovely staff and facility. She can't wait to go to "gymnastics camp" again!
Response from the owner · 2 months ago
Thank you so much for your wonderful 5-star review! We're thrilled to hear your daughter had a great time at camp. We look forward to more camp adventures!
I can’t say enough great things about Let it Shine for hosting my daughter’s birthday. They were amazing! The instructors were so engaged and fun and they made my daughter feel extra special. It was clean, didn’t smell, and extremely safe and organized. I’ve been to many gymnastics parties and it was a free for all. Here, the kids had several instructors with them the whole time leading them through different fun activities. While the kids were on the floor, the other workers helped get the party room ready so I didn’t really have to do a thing and could enjoy the party myself. It was a well-oiled machine from start to finish! From the communication when I first booked, to the very last second of cleanup, I was extremely impressed with all the staff. Highly recommend!
Response from the owner · 4 months ago
Paige! Thank you so much for your incredibly kind review! We are thrilled to hear that your daughter's birthday party was such a positive experience.
We're especially happy that our instructors and staff helped make the day enjoyable and stress-free for your family. Your recognition of our team's hard work, from booking and communication to setup and cleanup, means so much to us.
Thank you for celebrating with us and for recommending Let It Shine. We hope to welcome your family back again soon!
