Google reviewers rate the facility 4.6 out of 5 based on 33 reviews, with the owner not responding to any comments. Clients frequently praise the trainers for providing personalized attention, dietary guidance, and a supportive, family-like atmosphere that helps achieve fitness goals. However, negative feedback highlights concerns regarding a lack of refunds when staff changes occur and undisclosed asbestos exposure in the building.
Google rating: 4.6 out of 5 from 33 reviews (88% five-star).
Reviews on this page: 33 Google reviews (24 with written comments, 1 with photos).
Owner responses: the business replied to 0% of reviews.
Reviews from Google, shown as published (original wording, unedited).
D
DarlinxJen1 review
★★★★★
Nala's my personal trainer,as well as my mom. We've been coming to her for 2.5 years. She takes her job seriously, and loves what she does,she pushes you when it's needed. You want a feminine fit look without looking too "muscular"? she's your girl. She knows how to contour your body in the right places.Even my client goes to her and
within 2 months I saw results on her drastically. As for me, I thought I had a condition where it's hard for me to lose weight,turns out I was not eating correctly even though I did change my diet and I saw results fast when I decided to change my ways. She trains men as well!
I went here for 7 months. Everything was going great and I saw tons of progress towards my fitness goals. I paid for another set of sessions (about $600-$700) to resume my training. Out of the blue, my trainer gets fired for reasons unrelated to me. When I talked to the owner he said verbatim "we don't do refunds". So now I don't have a trainer, and management tried to convince me to do group classes as a way to make up for it. I paid for a personal 1-on-1 trainer.. either give me that or give me a refund. Also the owner was purposely difficult to get a hold of. I never was refunded my money. Ridiculous
Nala is the best! Keeps me motivated and pushes me to my potential which is exactly what I was looking for. She is patient, diligent, thorough, and completely caters to my needs.
Updated review: after training here, I was exposed to asbestos in the old building, and nobody told me. I had to find out via a news article. There was so much drama I couldn't keep going. I hope they've reopened with better facilities and staff. Terry was always nice and did a great job, but, my experience is a lot different now that I've had some time to think about it.
Friendly staff, greetings every morning. The workout is real. It's not game here. If looking for a place to work out "Let's Get It" see @3east fitness towing on instagram,he'll get you where you want/need to be. Love it here
