Google reviewers rate Let's Upgrade Painting five stars based on 196 reviews, noting the owner responds to all feedback. Customers frequently cite punctuality, clear communication, and fair pricing for interior and exterior painting, drywall repair, and power washing services. Recurring themes include professional conduct, attention to detail, and flexibility with scheduling or project adjustments. The only negative reviews mention a missed appointment for a quote and an unsubstantiated claim regarding discriminatory practices.
Google rating: 5.0 out of 5 from 196 reviews (99% five-star).
Reviews on this page: 196 Google reviews (181 with written comments, 16 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 23, 2026.
Service: Face Painting Service serving Richmond, Virginia.
Data from Google, last updated October 27, 2026.
Photos
Customer reviews
5.0
★★★★★
196 reviews on Google
5★194
4★0
3★0
2★0
1★2
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 181 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The team’s attention to detail and commitment to excellence are evident throughout their work.”
“Let’s Upgrade Painting demonstrates a high level of professionalism, expertise, and communication throughout the entire process.”
“e would certainly use Let’s Upgrade Painting for future projects and highly recommend them to anyone seeking a company that genuinely cares about its…”
“They showed up on time, professional painters, very accommodating and efficient.”
“Their pricing is fair and reasonable, and the quality and workmanship are exceptional.”
“For a project they thought was only going to take 1 week (but took a week and a half) they remained professional and communicated everything.”
“…projects and highly recommend them to anyone seeking a company that genuinely cares about its clients and consistently exceeds expectations.…”
People customers mention
Cruz17 reviews
Jairo14 reviews
David8 reviews
Daniel5 reviews
Jose3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Jobs customers hired them for— from Google's service tags and the review text
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
Carrie Schmidt5 reviewsiTotal number of Google reviews Carrie has written across all businesses on Google Maps, not just this one.
We had our home’s interior and exterior painted, and we couldn’t be happier with the results. From the initial consultation through project completion, the entire experience was outstanding. Let’s Upgrade Painting demonstrates a high level of professionalism, expertise, and communication throughout the entire process.
The team’s attention to detail and commitment to excellence are evident throughout their work. Their pricing is fair and reasonable, and the quality and workmanship are exceptional. We would certainly use Let’s Upgrade Painting for future projects and highly recommend them to anyone seeking a company that genuinely cares about its clients and consistently exceeds expectations.
Price assessment: Reasonable price
Services: Interior painting, Exterior painting
Response from the owner · 15 hours ago
Carrie, thank you for the wonderful review! We’re thrilled you love the results of your interior and exterior painting projects. It’s great to hear our professionalism, communication, attention to detail, and fair pricing made such a positive impression. We truly appreciate your trust and recommendation of Let’s Upgrade Painting!
NaKeecha PumphreyLocal Guide · 20 reviewsiTotal number of Google reviews NaKeecha has written across all businesses on Google Maps, not just this one.
Jonathan and Alejandro were absolutely AMAZING! they went above and beyond on our house and even helped us with some extra things. For a project they thought was only going to take 1 week (but took a week and a half) they remained professional and communicated everything. They were able to make adjustments as we requested, on the spot. We couldn't have asked for a better team and company. They were more than accommodating throughout the whole process.
Price assessment: Reasonable price
Services: Interior painting, Drywall repair
Response from the owner · 2 weeks ago
NaKeecha, thank you for the amazing review! We’re thrilled Jonathan and Alejandro provided professional, accommodating service throughout your interior painting and drywall repair project. We’re especially glad their communication and flexibility made the process a positive one. Thank you for choosing Let’s Upgrade Painting!
Pamela Anderson7 reviewsiTotal number of Google reviews Pamela has written across all businesses on Google Maps, not just this one.
They are amazing! Over the past year they have repaired and sealed our driveway and hardscape by our pool. Power washed our house, repaired some door frames, repaired our steps to the porch, painted and touched up areas, etc. Their work and professionalism are top notch.
Response from the owner · 2 weeks ago
Pamela, thank you for your continued trust in our team! We’re so glad you’ve been pleased with our driveway sealing, power washing, door frame and porch step repairs, and painting work. Your kind words about our professionalism mean a lot to everyone at Let’s Upgrade Painting!
Kim Morgan14 reviewsiTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
This is a true find if you need painting done on your house or business. This company is professional, courteous, knowledgeable and at a fair price. I’m not only recommend them, but I’ll be using them for all painting needs in the future.
Response from the owner · 2 weeks ago
Kim, thank you for the wonderful review! We’re thrilled you found our painting team professional, courteous, knowledgeable, and fairly priced. Your recommendation and trust mean so much to us, and we look forward to helping with all your future painting needs at Let’s Upgrade Painting!
Lou Carey7 reviewsiTotal number of Google reviews Lou has written across all businesses on Google Maps, not just this one.
The guys from Let’s Upgrade Painting are fantastic. Painted my entire interior, garage, exterior doors and deck post. They showed up on time, professional painters, very accommodating and efficient. They covered all my furniture, floors and cleaned up afterwards.
Cruz, supervised the project and was very detailed to ensure that I was pleased with the outcome.
Thanks You,
Lou
Price assessment: Reasonable price
Services: Metal painting, Drywall painting, Door painting, Interior painting, Wood painting, Exterior painting, Drywall repair, Deck painting
Response from the owner · 2 weeks ago
Lou, thank you for the fantastic review! We’re thrilled you’re pleased with our interior and exterior painting, door painting, drywall repair, and deck painting work. It’s wonderful to hear Cruz and the team were professional, efficient, and attentive throughout the project. We truly appreciate you choosing Let’s Upgrade Painting!
Gloria SimpsonLocal Guide · 15 reviewsiTotal number of Google reviews Gloria has written across all businesses on Google Maps, not just this one.
The team at Let’s Upgrade Painting are top notch. The team that worked on my kitchen, Danny and Noel, were hard working, conscientious workers who have my kitchen looking like new. Thanks Let’s Upgrade Painting.
Price assessment: Reasonable price
Services: Cabinet painting, Door painting
Response from the owner · a month ago
Gloria, thank you for the wonderful review! We’re thrilled Danny and Noel’s hard work helped make your kitchen look like new. We’re glad you’re happy with our cabinet painting and door painting services. Thank you for trusting Let’s Upgrade Painting with your home!
Cheryl Clemmons1 reviewiTotal number of Google reviews Cheryl has written across all businesses on Google Maps, not just this one.
We had Let's Upgrade Painting paint the entire interior of our home, upstairs and downstairs. Included with the job were all of our closets, the laundry room and all doors. We also had them redo our back deck, and they replaced our front steps and repainted the front porch. It was a big job order that took several weeks (July-August 2026) to complete (factoring in weather). We highly recommend this company as they did a beautiful job. They were careful to protect our furniture and personal belongings every step of the way. We will use them in the future as needed, and we will be recommending them to all our family, friends and neighbors.
Cheryl, thank you for trusting us with such a large project! We’re thrilled you’re happy with the interior painting, drywall repair, wood painting, deck painting, and front porch work. We truly appreciate your kind words about our team’s care and craftsmanship. Thank you for recommending Let’s Upgrade Painting!
Keith BoitnottLocal Guide · 15 reviewsiTotal number of Google reviews Keith has written across all businesses on Google Maps, not just this one.
I worked with David on our project and was so glad I did. The Let's Upgrade team was great to work with and Daniel provided updates throughout the process. The onsite team was very professional, arrived when they said they would and did a fantastic job. They were very flexible when I asked if they could prime one wall and wait to paint it so we could have a picture frame accent installed on it. They said, no problem and returned the next day after the accent wall was completed to paint it and wrap up the job. I was pleased throughout the experience and would highly recommend David, Daniel and the rest of the Let's Upgrade Team.
Response from the owner · a month ago
Keith, thank you for the thoughtful review! We’re glad David, Daniel, and our painting team kept you informed and accommodated the timing of your accent wall installation. It’s wonderful to hear you appreciated our professionalism and the finished results. We truly appreciate your recommendation of Let’s Upgrade Painting!
Janny SheffyLocal Guide · 98 reviewsiTotal number of Google reviews Janny has written across all businesses on Google Maps, not just this one.
We had such a wonderful experience with Cruz, David, Daniel, and the entire team at Let’s Upgrade Painting! They were incredibly accommodating with our very tight moving schedule and went above and beyond to make everything work.
The quality of their work was excellent. They beautifully restored and repaired damaged areas of our walls, touched up the paint, and left everything looking clean, fresh, and professionally done. They even came back out to double-check their work and complete a walkthrough after painting to make sure we were fully satisfied. You could really tell they cared about the details and took pride in their work.
We are so grateful for how responsive, professional, and accommodating they were, especially with our tight timeline. The finished work was beautiful, and we would absolutely recommend Cruz, David, Daniel, and Let’s Upgrade Painting to anyone looking for quality work and a team you can count on!
Price assessment: Great price
Response from the owner · a month ago
Janny, thank you for the wonderful review! We’re thrilled our wall repairs and painting services helped make your move easier. It’s great to hear Cruz, David, Daniel, and the team delivered beautiful results while accommodating your tight schedule. We truly appreciate your trust and recommendation of Let’s Upgrade Painting!
Julie Morehead2 reviewsiTotal number of Google reviews Julie has written across all businesses on Google Maps, not just this one.
5 stars to Cruz and his crew!
We had the interior of our home painted as well as some cabinets refinished .
The attention to detail was exceptional .
I would highly recommend Let’s Upgrade Painting for any house project .
Price assessment: Reasonable price
Services: Cabinet painting, Door painting, Interior painting
Response from the owner · a month ago
Julie, thank you for the wonderful review! We’re thrilled you’re happy with our interior painting and cabinet refinishing services. It’s great to hear Cruz and the crew’s attention to detail stood out throughout your project. We truly appreciate your trust and recommendation of Let’s Upgrade Painting!
