Analyzing 9,967,34810M ReviewsFor 28,12428.1K Experts
Google reviewers rate Let's Wax It Sugar 4.9 out of 5 based on 148 reviews. Clients frequently praise the staff for being friendly, accommodating, and skilled at making first-time or nervous customers feel comfortable during sugar waxing and Brazilian services. However, several low-star reviews criticize the business for significant appointment delays, unresponsive communication when clients call to report running late, and incomplete hair removal results that required additional plucking.
Data from Google, last updated November 11, 2026.
148 Google reviews we collected
Phrases our text analysis found in 95 written reviews
How often each topic comes up in the written reviews
We read 95 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Down to earth, sweet and my favorite which is amazing energy!”
“But she was fantastic with being quick, trying to distract me and doing a great job.”
“I highly recommend this business for all your wax and sugaring needs”
“The make u feel so comfortable fast and friendly we the laugh and talk the entire time.”
“Trust me I was not the one who had the courage to get a wax but Shanequa Convinced me and NOW I THINK I HAVE A ADDICTION.”
“Good price and clean place”
“It was the first time I got waxed and Shanequa made me feel so comfortable and walked me through the whole process.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.9 ★★★★★ 148 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
One of the best experiences I had with waxing! My first sugar wax in a year, I was nervous but she made me feel super comfortable. I would definitely recommend! Thank you for the comforting experience.
I always look forward to my monthly sugar wax appointments. I prefer sugar versus hard wax and this place does not disappoint!
Ashlee is absolutely amazing! I'd recommend anyone to see her for your waxing needs!!!
Love Ashley, she's professional and personable!!
Katie is great! I’m very pregnant and the pain of sugaring was not something I was tough about. But she was fantastic with being quick, trying to distract me and doing a great job. I highly recommend this business for all your wax and sugaring needs
Ashlee is great
Katie was awesome, excellent place, clean and high quality! Super nice staff. Support small local owned women’s business, they need money for a sign!
Let’s Wax It Sugar is the BEST! The WHOLE staff makes you feel like family every time 🥰 I recently got the Sugar Wax from Katie which I normally do the regular wax! My first Sugar Wax was amazing and she made sure I SUPER Comfortable! Down to earth, sweet and my favorite which is amazing energy! So Katie definitely will be my go to lol ❤️
This is def my go to place for my waxing needs. Everybody here is very accomodating and friendly!! Katie is very sweet, don’t hesitate to book your appointment with her! She’ll make sure that she gets the work done.
Katie is one of the best! Great service
Analyzing 9,967,34810M ReviewsFor 28,12428.1K Experts