Google reviewers rate Liberty Tax 4.9 out of 5 based on 352 reviews, with the owner responding to 99% of feedback. Praise frequently highlights the friendly atmosphere, punctual service, and staff ability to explain tax steps clearly. However, some low-star reviews criticize unexpected pricing increases, missed appointments, and errors in tax preparation or communication.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
All the team is so supportive and experienced. I will definitely recommend this office.
Thank you for sharing your positive experience with our team! We're grateful for your recommendation and look forward to welcoming you back.
Love the welcoming atmosphere here. The associates are great. Dee in particular took care of me and she was amazing to work with. Really recommend coming in to this office
Thanks so much for the kind words! We're thrilled you enjoyed our welcoming atmosphere and had a great experience with Dee. She's truly amazing, and we'll make sure she sees your shoutout. We're glad to recommend us to others and hope to see you again soon!
personas amables, pero se aprovechan de la falta de conocimiento de sus clientes<br>Los precios son excesivos y hay cargos escondidos
Por primera vez hice los taxes en esta oficinae cobraron $516 por hacerlos y supuestamente ellos me hicieron un descuento para que pagará menos pensé que eran confiables pero no luego mi reembolso no lo recibi completo y ellos nunca me dieron respuesta solo me decían ven tal día y fui y sus oficinas están cerradas
A ++ service friendly and fun. Both liz and dee were great and professional. Very knowledgeable and helpful as well. Please go see these ladies for your taxs
Thank you for the fantastic feedback! We're thrilled to hear that Liz and Dee made your experience enjoyable and informative. We appreciate your recommendation and look forward to welcoming you back!
I had a horrible experience at H@Rblock with owing both federal and state. Walked out. Cried in the car and googled taxes near me. I found here and omg now I get money back on both. Liz and Dee were both fantastic working with me. Thank you, thank you.
Thank you for sharing your experience! We're so glad Liz and Dee could assist you in getting a refund. Your feedback means a lot to us, and we hope to see you again soon!
Great service with a very welcoming and lovely staff. I hope to see them again on my next visit
Thank you for the wonderful feedback! We're glad our team made your visit special and hope to see you again soon.
I love 💗 this office . It was a nice experience with the ladies in the office and very clean. The atmosphere was wonderful. I will continue to go Liberty tax on federal and Cornell until I don't have to pay taxes anymore lol . thank you again for your time with me and my Brother see you next year!!💗💗
Hi there! 🌟 We're thrilled to hear that you and your brother had such a great experience with us at Liberty Tax on Federal and Cornell! It means a lot to know you loved the atmosphere and our team. We'll be here for you whenever tax season rolls around, ready for another year of making the process as smooth and enjoyable as possible. Thanks so much for your kind words and for choosing us. See you next year! 😊💗
Excelente 👌 trabajo y muy excelente ayuda y explicación recomendado 100%
¡Gracias por tus amables palabras! Nos alegra saber que nuestro trabajo y explicaciones fueron de tu agrado. Esperamos verte pronto de nuevo.
De regreso para que me hicieran el 2024 porque en otro lugar me lo hicieron mal
¡Gracias por volver a visitarnos! Nos alegra saber que confías en nosotros para corregir lo que otros no pudieron. Estamos aquí para ayudarte siempre.