LifeStance Therapists & Psychiatrists Duluth at a glance
Google reviewers for LifeStance Therapists & Psychiatrists Duluth report a 4.5/5 rating from 303 reviews, with the owner responding to 66% of them. Patients frequently praise the clinical staff for their professionalism, patience, and willingness to address medication concerns or therapy goals. However, recurring criticisms highlight significant administrative issues, including rude front desk behavior, long wait times for appointments, unresponsive patient portals, and high cancellation fees that are not waived for emergencies.
Google rating: 4.5 out of 5 from 303 reviews (79% five-star).
Reviews on this page: 303 Google reviews (165 with written comments, 2 with photos).
Owner responses: the business replied to 66% of reviews.
Most recent review: October 19, 2026.
Service: Mental Health Clinic serving Johns Creek, Georgia.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.5
★★★★★
303 reviews on Google
5★239
4★23
3★8
2★7
1★26
Reviews from Google, shown as published (original wording, unedited).
GV
Glenda ValentineLocal Guide · 16 reviews
★★★★★
Always professional but caring and warm, LIFESTANCE is an easy way to connect with healthcare providers.
Response from the owner · a week ago
Glenda, thank you for taking the time to share your thoughts! Whether you are a patient, friend, employee, vendor, or family, your feedback reinforces our mission to enhance the well-being of our community.
Jackie is the best. She has so much patience and caring. We're working through coming off my medication one step at a time.
Response from the owner · 2 weeks ago
Shelley, thank you for taking the time to leave this review! Your feedback fuels our mission for helping individuals lead healthier and more fulfilling lives. We wish everyone continued success on their journeys to positive mental health.
The therapist insulted me by telling me that I was too old to be on a medication for anxiety when I am only 56 years old. That I am old enough to handle my emotions and then called me a liar when I told him that I had been on medication for anxiety 5 years prior and he said no that I had never been on any medication for anxiety ever. So never deal with these people if you arent suicidal or want to hurt anyone and dont want to be doped up on mood stabilizers. I just needed something that I had been on before to help me deal with my abusive bi-polar daughter that I have to deal with 3 times a week to be able to see my grandkids. They will not help you at all.
Response from the owner · 2 weeks ago
Candice, thank you for taking the time to bring your concerns to our attention. We have shared your feedback with our team for further investigation into this matter. Thank you.
They love to take your money but offer no support when you need it. Not to mention, their scheduling team is garbage and the staff doesn't have the balls to respond to messages in the patient portal which is also a trash system that needs updating.
Response from the owner · a month ago
Thank you for taking the time to bring your concerns to our attention. We are concerned to learn of your experience. We can assure you that this is not the level of service we would wish for our patients. We would like the opportunity to further investigate your feedback. Can you please contact us at [email protected] with your full name, phone number, and location so we can pass along your concerns to the appropriate team? Thank you.
Staff very nice and helpful easy to schedule appointments Doctors very understanding
Response from the owner · Edited a month ago
Sherri, thank you for taking the time to leave this review! Your feedback fuels our mission for helping individuals lead healthier and more fulfilling lives. We wish everyone continued success on their journeys to positive mental health.
I have benefited from the wise council I received. I appreciate the experience and expertise shown in my therapy sessions. It is difficult to ask for help with feelings and emotions, but I was put at ease and feel comfortable talking through my issues.
Response from the owner · 2 months ago
Lonnie, thank you for your positive feedback! Whether you are a patient, friend, employee, vendor, or family, we're delighted to hear about your experience with LifeStance Health. As a team, we are dedicated to delivering the highest quality care and contributing to our mission of helping people lead healthier and more fulfilling lives.
Mrs. Chaudhari is amazing! She’s very knowledgeable and makes sure I understand any changes that need to be made. She allows me to ask questions and looks at care holistically.
Response from the owner · 3 months ago
Nydrah, thank you for the kind words! Whether you are a patient, friend, employee, vendor, or family, we always strive to provide the highest quality care and further enhance our mission to help people lead healthier and more fulfilling lives.
Rachel, thank you for taking the time to share your thoughts! Whether you are a patient, friend, employee, vendor, or family, your feedback reinforces our mission to enhance the well-being of our community.
I left this appointment with Jagruti Chaudhari feeling incredibly disappointed and uncomfortable.
As an adult over the age of 18, I expected to be treated with respect and have my privacy honored. Instead, the psychiatrist said she would need to speak with my parent, which made me feel like my autonomy as an adult was not being respected.
The appointment quickly shifted away from the reason I was there. I came to establish care for medication management for a condition I have already been diagnosed with and successfully treated for over the years. Instead of focusing on that, the conversation became centered on unrelated aspects of my family history. This provider seemed to be very fixated on trying to diagnose me with other disorders that I do not exhibit symptoms of. Some of the questions felt unnecessarily intrusive and were discussed with very little sensitivity, leaving me feeling judged rather than supported.
Rather than receiving the care I scheduled the appointment for, I left without a plan to continue the medication that has been working for me. My first experience with this provider made me feel dismissed, discriminated against, and unheard.
Mental health care requires trust, compassion, and professionalism. Unfortunately, this experience did not reflect those values, and I cannot recommend this provider based on how I was treated.
Response from the owner · 3 months ago
Emma, we are disappointed to hear about your experience because patient satisfaction is extremely important to us. We take any concerns surrounding our care with seriousness and a great deal of compassion. We would like the opportunity to further investigate your feedback. Can you please contact us at [email protected] with your phone number, full name, and location so we can pass along your concerns to the appropriate team? Thank you!
Karina Lydia is incredible and helped me immensely!! I highly recommend her to take care of your needs, she's also just an awesome person!
Response from the owner · 3 months ago
Josh, thank you for taking the time to leave this review! Your feedback fuels our mission for helping individuals lead healthier and more fulfilling lives. We wish everyone continued success on their journeys to positive mental health.