Google reviewers rate Lifetime Enclosures 4.6 out of 5 based on 566 reviews, noting the company responded to 84% of feedback. Customers frequently praise the quality of screen enclosures, lanais, and vinyl windows, highlighting professional installation, competitive pricing, and helpful staff. However, recurring criticisms in lower-rated reviews involve poor communication regarding scheduling, unaddressed punch lists, and excessive project timelines, with some clients describing the process as slow and overpriced compared to local competitors.
Google rating: 4.6 out of 5 from 566 reviews (84% five-star).
Reviews on this page: 566 Google reviews (472 with written comments, 124 with photos).
Owner responses: the business replied to 84% of reviews.
Reviews from Google, shown as published (original wording, unedited).
RT
R T11 reviews
★★★★★
Lifetime Enclosures provides the BEST customer service I have not experienced before
Their entire staff is personable and professional and make you feel welcome. Greeted by the Vice President of First Impressions says volumes about their business. I strongly recommend this company to anyone looking for their products.
Lifetime Enclosure enclosed our 200 sq ft screen lanai. Their white enclosure is stunning and we love it. Zach was our excellent project manager and Matt, Noah, and crew did a really nice job on the installation. Their price was competitive too. We are happy that we chose them.
Price assessment: Reasonable price
Services: Home renovations
Response from the owner · 3 weeks ago
Thank you so much for the review and we hope you continue to enjoy your enclosure!
My enclosure came out far better than I imagined. Kiko and his team did an exceptional job in bringing my vision to life. I recommend Lifetime Enclosure again and again to anyone wanting to enclose their patio. 5 stars and huge thumbs up to the team!
Response from the owner · 3 weeks ago
That looks so peaceful! We hope you are enjoying your room and thank you for trusting our team!
Lifetime Enclosures just finished my Four Seasons room. I couldn't be more pleased! They listened to what I envisioned and were courteous and professional throughout the process. I have used the room already so much more than my former screened lanai. No pollen, rain or humidity! It doesn't even need anything other than the ceiling fan and leaving the sliding doors open for it to be comfortable and/or lowering my shade in the late afternoons. I simply love spending time in the space. Excellent job!
Response from the owner · 3 weeks ago
Thank you so much and we hope you continue to enjoy your room!
A BIG SHOUT OUT TO LIFETIME ENCLOSURES!!
We couldn’t be happier with our beautiful new addition to our pool area - a covered enclosure with an outdoor kitchen! It has completely transformed our outdoor space and gives us the perfect place to relax, entertain, and enjoy time with family and friends.
From start to finish, your team was timely, professional, courteous and incredibly easy to work with and the care that went into making our vision a reality.
John Forbis, thank you for making our backyard dreams come true… you are the BEST!!!
Price assessment: Reasonable price
Response from the owner · 3 weeks ago
Thank you so much for the review! We are glad we were able to help make your backyard dreams a reality! Enjoy!
I rarely leave negative reviews, but after more than a year of dealing with Lifetime Enclosures, I feel obligated to share my experience so others know what they may be getting into. To be quite honest one star is far to many for this company.
We were informed on October 23, 2025 that the engineering for our project had been completed and that we were moving into the permitting phase. Once the permit was issued, I expected construction to move forward at a reasonable pace. Instead, months later, the only work completed has been a concrete slab for approximately 500 square feet. Even that process took roughly two weeks and initially required two inspectors to come out, because they call for the wrong inspection the first time and had to call again to have the correct formwork inspection completed.
Communication has been one of the biggest frustrations throughout this project. We receive little to no proactive information about scheduling or project status. We often have to reach out ourselves just to find out what is happening, and even then the answers are vague.
To make matters worse, the project manager recently informed us that the original design failed to account for a support post that would obstruct one of our existing windows. While he came out to discuss a solution, I was shocked to learn that as of July 13, 2026, the doors and windows had not even been ordered. At that point, we were then told manufacturing would still require another 4 to 6 weeks, despite the permit having been issued months earlier.
Selecting flooring has been another disappointing experience. We requested a specific tile and provided detailed information, including who to contact and where to see the product. After multiple follow-ups on our part just to get someone to begin sourcing it, we were eventually told the tile had been discontinued. Rather than helping us identify comparable alternatives, we were essentially told that if we didn't like the options they provided, it was our responsibility to locate a replacement ourselves and send them the manufacturer and product information so they could "do what they can" to obtain it. After waiting this long, that level of customer service is unacceptable.
The entire process has been disorganized, poorly communicated, and unnecessarily stressful. More than a year after beginning this project, our backyard remains a construction zone, and all we have to show for it is a concrete slab.
Unfortunately, based on my experience, I cannot recommend Lifetime Enclosures. If you are considering hiring them, I strongly encourage you to ask detailed questions about scheduling, communication expectations, material procurement, and project management before signing a contract.
Response from the owner · 3 weeks ago
We apologize for any inconvenience this has caused. I know our team has been in contact with you in regard to your concerns. Please feel free to reach out at any time if you need further assistance.
They built a covered patio on my back yard. They do a great job, they take their time to make sure all is correct and are open to listen to our concerns.
Price assessment: Reasonable price
Services: Porch construction
Response from the owner · a month ago
Thank you so much for the review and we hope you are enjoying your new patio!