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Review from Google · view on Googleservice was butt
Lifetime Garage Door
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%95+24.8Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#6 of 35 dog door installation servicesPosition by Experts Score among all companies we track in this category. · better than 85%
5.0 ★★★★★ 143 Google reviews · 21 photos
99%five-star reviews
4.97★last 12 monthsAverage stars on reviews from the last 12 months only.
0.7%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
Oct 2026latest review
Lifetime Garage Door at a glance
Customers frequently cite clear communication, professional technicians, and same-day service for repairs or installations of garage doors and openers. Reviews highlight that pricing is explained upfront and issues are resolved without unnecessary upsells. The company maintains a 5/5 rating from 143 Google reviews, with the owner responding to 99% of feedback. One negative review provided no specific details, stating only that the service was poor.
- Google rating: 5.0 out of 5 from 143 reviews (99% five-star).
- Reviews on this page: 142 Google reviews (138 with written comments).
- Owner responses: the business replied to 99% of reviews.
- Most recent review: October 28, 2026.
- Service: Dog Door Installation Service serving Bothell, Washington.
Data from Google, last updated October 29, 2026.
Score profile vs other dog door installation services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lifetime Garage Door: 97/100 on this factor. Category median: 92.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lifetime Garage Door: 95/100 on this factor. Category median: 90.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 92.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lifetime Garage Door: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lifetime Garage Door: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 86.–
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Bar = this company · dark tick = category median.
Star ratings
142 Google reviews we collected
- 5 stars14199%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star11%
Praise vs complaints
Phrases our text analysis found in 138 written reviews
- Praise18199%
- Complaints11%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price1872%
- Reasonable728%
- Overpriced00%
- Not sure00%
Topic share
How often each topic comes up in the written reviews
- Quality & results4123%
- Staff & attitude4123%
- Communication3419%
- Speed & response3016%
- Would recommend2011%
- Price & value127%
- Honesty & trust42%
What customers talk about
We read 138 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We decided to replace our old garage door because it was looking worn out and making a lot of noise lifetime garage door did a great job with installation.”
“The pricing was explained clearly the technician was professional, and the work was completed as discussed.”
“I want to understand that was wrong before agreeing to anything, and they took the time to explain it.”
“The repair was completely efficiently and everything was left.”
“Highly recommend recommended shout out to Ben for doing such an awesome job.”
“The technician from lifetime garage door inspected it and explained that repairing the existing system was a reasonable option.”
“Honestly, I just wanted my garage door to open without sounding like a dinosaur after contacting lifetime garage door.”
People customers mention
- Ben 9 reviews
- Seattle 4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Eviean hour ago★★★★★
I contacted a lifetime garage door to get a problem, fix it. I was pleased with overall experience. The pricing was explained clearly the technician was professional, and the work was completed as discussed. I especially appreciated knowing what I was paying for. I’d recommend giving them a call if you need a garage door service.
Angelyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
The technician who came to my house with polite, patient and happy to answer my questions. I want to understand that was wrong before agreeing to anything, and they took the time to explain it. The repair was completely efficiently and everything was left. Neat and good customer service makes a difference.
Preloadlondon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
I thought I might need a completely new garage door because mine wasn’t working properly. The technician from lifetime garage door inspected it and explained that repairing the existing system was a reasonable option. I appreciate having this instead of immediately being pushed towards a replacement. The repair went well and the door is working again.
Sheldon18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
We had a new garage door install it and the crew did a really nice job. They paid attention to the detailed cleaned up the work area and checked the door open and closed correctly before leaving the finish results looked great. It always nice when a project goes smoothly without unnecessary complications.
Rivers1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
The technician was top dog. He explained we had failed and walked me through the repair. It was a relief to have the door working again.
Abdulaziz1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Best crew, my garage door got stuck halfway, opened late in the day, which wasn’t ideal for security. I reached out to lifetime garage door and appreciate their help getting the issue addressed
Photos
Customer reviews
5.0 ★★★★★ 143 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Evie Burns
Review from Google · view on GoogleI contacted a lifetime garage door to get a problem, fix it. I was pleased with overall experience. The pricing was explained clearly the technician was professional, and the work was completed as discussed. I especially appreciated knowing what I was paying for. I’d recommend giving them a call if you need a garage door service.
Response from the owner · 33 minutes ago
Thanks, Evie. Knowing the cost up front matters, so we're glad that part was settled before any work started. It means a lot that you'd point other people our way. Lifetime Garage Door
Angelyn Konrad1 reviewTotal number of Google reviews Angelyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe technician who came to my house with polite, patient and happy to answer my questions. I want to understand that was wrong before agreeing to anything, and they took the time to explain it. The repair was completely efficiently and everything was left. Neat and good customer service makes a difference.
Response from the owner · 4 days ago
Glad you got your answers before anything got started, Angelyn. Wanting to know what was wrong first is fair, and asking questions until it made sense is the right way to go about it. The repair got done and the space was left neat behind it. Lifetime Garage Door
Preloadlondon2 reviewsTotal number of Google reviews Preloadlondon has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI thought I might need a completely new garage door because mine wasn’t working properly. The technician from lifetime garage door inspected it and explained that repairing the existing system was a reasonable option. I appreciate having this instead of immediately being pushed towards a replacement. The repair went well and the door is working again.
Response from the owner · 4 days ago
A repair made sense here, and we're glad that came across during the inspection instead of a push toward a full replacement. You went in expecting to buy a whole new door and came out keeping the one you already had. Lifetime Garage Door
Sheldon Marcotte18 reviewsTotal number of Google reviews Sheldon has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe had a new garage door install it and the crew did a really nice job. They paid attention to the detailed cleaned up the work area and checked the door open and closed correctly before leaving the finish results looked great. It always nice when a project goes smoothly without unnecessary complications.
Response from the owner · 5 days ago
Really appreciate the detail here, Sheldon. A smooth install with no surprises is what you were hoping for, and that's how it went. The tidy work area and the open and close check before anyone left are the parts that matter on a new door. Lifetime Garage Door
Rivers Orlando1 reviewTotal number of Google reviews Rivers has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe technician was top dog. He explained we had failed and walked me through the repair. It was a relief to have the door working again.
Response from the owner · 5 days ago
Good to hear it was a relief, Rivers. The door is back in service, and our tech laid out what had gone wrong before getting into the repair. Lifetime Garage Door
Abdulaziz Manur1 reviewTotal number of Google reviews Abdulaziz has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBest crew, my garage door got stuck halfway, opened late in the day, which wasn’t ideal for security. I reached out to lifetime garage door and appreciate their help getting the issue addressed
Response from the owner · 5 days ago
Thanks, Abdulaziz. Glad you reached out when you did, a garage door sitting halfway open late in the day is not something to leave overnight. Lifetime Garage Door
D1 reviewTotal number of Google reviews D has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleOur garage door has started shaking and rattling every time it opened the technician from lifetime garage store , inspected it and recommended replacing the worn rollers
Response from the owner · 5 days ago
Really appreciate it, D. Worn rollers will make a door shake like that, and we're glad it got spotted during the inspection. Lifetime Garage Door
Ahmed Mohamed1 reviewTotal number of Google reviews Ahmed has written across all businesses on Google Maps, not just this one.
Review from Google · view on Googlemy garage door kept reversing before it could close completely, which was getting frustrating lifetime garage doors check the safety sensors and figure out what was causing the problem. They got everything working properly again and made sure the door closed as expected and much needed fixed.
Response from the owner · 5 days ago
A door that reverses right before it shuts is a maddening thing to live with, Ahmed. Sounds like the safety sensors were behind it, and we're glad that got tracked down and sorted out for you. Lifetime Garage Door
Nathaniel Puaza1 reviewTotal number of Google reviews Nathaniel has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis was the first time using lifetime garage door and they made a good impression
Response from the owner · 6 days ago
Thanks, Nathaniel. We were glad to be the ones you called this first time around. Lifetime Garage Door
Business details
- Phone: (253) 987-1852
- Website: lifetimegaragedoorwa.com
- Service area: Bothell, WA