Initially things were OK. As soon as freezing temperatures came, the exhaust pipe occluded for weeks on end. I called Lifetime to discuss this and they told me to just wait for. warmer weather. OK, so radon isn't an issue in winter? Good to know. Retrospectively, I now know that the way that the technician suggested installing the pipe is the issue. We have a 25 ft vertical run outside the house. Every winter the exhaust freezes, trapping radon in the house. Radon reading exceed 10 pCi/L until it gets warm long enough outside to melt to ice blocking the tube. This could have been avoided by routing the pipe out differently, but they never suggested this during install. I specifically picked them because radon is their specialty. VERY FRUSTRATED. To make things worse, when I asked to talk to someone about the yearly pattern of occlusion, they said they could only take down my information and call me back.... OK, but after giving them my contact info, you guessed it.... NO ONE CALLED.
Lifetime Radon Solutions
Lifetime Radon Solutions at a glance
Google reviewers praise Lifetime Radon Solutions for punctuality, clear communication, and professional installation of radon mitigation systems and testing services. Customers frequently note timely scheduling, detailed explanations, and clean work areas. However, some low-star reviews criticize the company for failing to address frozen exhaust pipes, unresponsive customer service, and billing disputes regarding system placement or repairs.
- Google rating: 4.9 out of 5 from 453 reviews (95% five-star).
- Reviews on this page: 453 Google reviews (423 with written comments, 4 with photos).
- Owner responses: the business replied to 92% of reviews.
- Most recent review: October 27, 2026.
- Service: Radon Testing Service serving Milwaukee, Wisconsin.
Data from Google, last updated November 10, 2026.
Score profile vs other radon testing services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and satisfaction; weakest: momentum.
Bar = this company · dark tick = category median.
Star ratings
453 Google reviews we collected
- 5 stars43295%
- 4 stars102%
- 3 stars00%
- 2 stars10%
- 1 star102%
Praise vs complaints
Phrases our text analysis found in 423 written reviews
- Praise1,03299%
- Complaints121%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude23222%
- Speed & response19118%
- Quality & results17417%
- Would recommend17417%
- Communication14214%
- Price & value10710%
- Honesty & trust242%
What customers talk about
We read 423 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Alex (mechanical) and Dan (electrical) were both extremely knowledgeable and professional.”
“Very timely with setting up appointment and sending texts confirming date and time.”
“Although our particular construction meant a delay in the installation, in the end I was pleased by Sean’s/Lifetime’s work.”
“Lifetime Radon Solutions delivered exceptional service from start to finish.”
“I call and talk to radon solutions about there messed up.”
“I couldn’t be more satisfied with Lifetime Radon Solutions and would highly recommend them to anyone in need of radon mitigation services.”
“They explained the plan before getting started, and once the installation was complete, they walked me through everything again to ensure I understood…”
“The representative explained the results clearly & then provided us a reasonable quote.”
“…1500$ we already paid them this company has to be one of the biggest rip off artist I have ever seen for radon mitigation systems.…”
“Mike and his team at Lifetime Radon Solutions are a trusted vendor for our real estate clients.”
People customers mention
- Sean 17 reviews
- Brian 8 reviews
- Josh 7 reviews
- Edgar 6 reviews
- System 5 reviews
- Scott 5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Mike and his team at Lifetime Radon Solutions are a trusted vendor for our real estate clients. They are timely and knowledgable. If you are concerned about Radon in your basement, make them your first call! Rob K
Very timely with setting up appointment and sending texts confirming date and time.
I highly recommend Lifetime Radon Solutions. I needed help solving a problem. I called Lifetime Radon Solutions as they were nearby. They went out of their way to help me in an amazing way. They didn't have to, but they went above and beyond, no charge. If they treat people that well when they're not making money on…
Lenore and Dao did an outstanding job. Very knowledgeable explained everything they did. Neat and clean work area. We would definitely recommend your company and especially the two of them. Please thank them again for us. Larry & Helena Neumann
Our sump pump failed and I called Lifetime Radon Solutions. They were at our house within two hours and fixed the problem quickly. Very professional and courteous service. Will certainly call them again for other projects.
We were very pleased with the professional and friendly service from the technician Ashley! She came out on Monday to see our mitigation system and place a unit to test our radon readings. Ashley was back today to read the results and give us an estimate for some replacement parts that we need. Excellent service!
Photos
Customer reviews
4.9 ★★★★★ 453 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Mike and his team at Lifetime Radon Solutions are a trusted vendor for our real estate clients. They are timely and knowledgable. If you are concerned about Radon in your basement, make them your first call! Rob K
Very timely with setting up appointment and sending texts confirming date and time.
Lifetime Radon Solutions delivered exceptional service from start to finish. We needed to upgrade our passive radon mitigation system to an active one, and the entire process was smooth and efficient. Getting a quote was quick and straightforward, and we were scheduled within about 10 days. Alex (mechanical) and Dan (electrical) were both extremely knowledgeable and professional. They explained the plan before getting started, and once the installation was complete, they walked me through everything again to ensure I understood the work that had been done. The customer service was equally impressive. I received clear communication about scheduling, along with timely notifications, including a photo and real time tracking link when a technician was on the way. I couldn’t be more satisfied with Lifetime Radon Solutions and would highly recommend them to anyone in need of radon mitigation services.
I highly recommend Lifetime Radon Solutions. I needed help solving a problem. I called Lifetime Radon Solutions as they were nearby. They went out of their way to help me in an amazing way. They didn't have to, but they went above and beyond, no charge. If they treat people that well when they're not making money on them, imagine how they would treat their paying customers! Great company with great people.
Lenore and Dao did an outstanding job. Very knowledgeable explained everything they did. Neat and clean work area. We would definitely recommend your company and especially the two of them. Please thank them again for us. Larry & Helena Neumann
Our sump pump failed and I called Lifetime Radon Solutions. They were at our house within two hours and fixed the problem quickly. Very professional and courteous service. Will certainly call them again for other projects.
We were very pleased with the professional and friendly service from the technician Ashley! She came out on Monday to see our mitigation system and place a unit to test our radon readings. Ashley was back today to read the results and give us an estimate for some replacement parts that we need. Excellent service!
This is the second time I have used Lifetime Radon Solutions. Both times they were on time and very professional. Thank you.
Hi Mark, Thank you so much for your lovely review and for recognizing the hard work of Edger. We are thrilled that Lifetime Radon Solutions was able to make the process of your Radon job as easy and stress-free as possible. We hope you will recommend us to friends and family if the occasion arises. Thank you again for your kind words!
Quality and kind service from initial inquiry to clean up.
Business details
- Address: 824 Wells St, Delafield, WI 53018
- Phone: (262) 955-5701
- Website: lifetimeradon.com
- Service area: Milwaukee, WI