Google reviewers rate the center 4.9 out of 5 based on 94 reviews, with the owner responding to only one percent of them. Parents frequently highlight the friendly and caring staff, timely communication, and the safe environment that helps children adjust to school schedules. While most feedback is positive regarding the facility and activities, low-star comments indicate that some families felt the center did not adequately support children with disabilities or special needs.
Google rating: 4.9 out of 5 from 94 reviews (97% five-star).
Reviews on this page: 94 Google reviews (64 with written comments, 1 with photos).
Owner responses: the business replied to 1% of reviews.
Most recent review: September 3, 2026.
Service: Daycare Center serving El Paso, Texas.
Data from Google, last updated October 29, 2026.
Star ratings
94 Google reviews we collected
4.9of 5
5 stars9197%
4 stars00%
3 stars00%
2 stars00%
1 star33%
Praise vs complaints
Phrases our text analysis found in 64 written reviews
99%praise
Praise7299%
Complaints11%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2737%
Would recommend1825%
Honesty & trust1318%
Quality & results45%
Speed & response45%
Communication45%
Price & value34%
What customers talk about
We read 64 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The staff is kind, loving and treats all my children as their own.”
“I would recommend this place to everyone, they are great!”
“This is the 3rd daycare my kids have been at and honestly out of the three I prefer this one 10 fold”
“We’ve been part of the Light It Up Family for several years now and it’s been a great experience.”
“Same great people working with my kids never had a problem and always had my kids to school on time.”
“Communication is great and as a parent you are always in the loop about your children’s day at the daycare.”
“From the moment I called to inquire about availability and prices for my daughter to be apart of the after school care until currently, it has been no…”
People customers mention
Brenda5 reviews
Annette3 reviews
Ramirez3 reviews
Austin3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
I have been taking my children here four years now and they love it. My children always want to go in and leave happy. Communication with staff is timely. The staff is kind, loving and treats all my children as their own. My daughter absolutely loves when they do her hair. She loves every style. My son rather go there than school and he seems to be on schedule for schools do to the daycare helping/teaching fundamentals for the children.
My daughter has had stranger danger her entire life..she’s a year and a half now and has completely lit up since coming to school here!! She LOVES her teacher and her friends and all the staff here! I was completely shocked she took to school so well, and just am so grateful for the wonderful caring staff here. I can’t say enough good things about it here. ❤️
Price assessment: Great price
Services: Meal preparation, Educational services, Rest period regulation
A
Alondra Rodriguez3 reviewsiTotal number of Google reviews Alondra has written across all businesses on Google Maps, not just this one.
Excelente servicio !
Las maestras súper atentas y la directora ni se diga ! Supero satisfecha con el cuidado que le dan ami hijo !
Me voy tranquila que mi hijo está en buenas manos 💖
L
Laura GarciaLocal Guide · 46 reviewsiTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
Best Daycare ever
This is the 3rd daycare my kids have been at and honestly out of the three I prefer this one 10 fold
The director is super nice, super sweet and the teachers. My kids are obsessed with their teachers so much so that when it comes time for pick up, they never wanna leave and when I drop them off, they run inside best Daycare service ever. I don’t trust anybody else with my babies.
K
Kaitlyn McDermott2 reviewsiTotal number of Google reviews Kaitlyn has written across all businesses on Google Maps, not just this one.
As our time here has ended I feel the need to share how loving, welcoming, and nurturing this daycare was to my daughter. My daughter was such a shy little girl and just after a short few weeks we saw her completely transform outside of daycare. What I loved most outside of the people here was that you could see into the classrooms from the front. It wasn't closed off so you could easily see how things were running. They do so many activities for the kids. My daughter never used to sing and dance and now it feels like every day she had a new song she was singing. She also knows a lot of her colors now and how to count to 10 at just 2 and she didn't learn it from me lol. I truly don't know what we would've done the last few months without them. We live super far from family so it was so nice knowing during the week if I had an appointment or something outside of work I had somewhere for her to go and she actually enjoyed going.
Price assessment: Great price
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Nora LozanoLocal Guide · 84 reviewsiTotal number of Google reviews Nora has written across all businesses on Google Maps, not just this one.
This daycare is one of the best in El Paso! My daughter loves it and she loves the staff like they are her family ❤️ a very trustworthy place and the kids get along with eachother very well too ❤️ the staff is very responsible, respectful and caring!! Would give 10/10 stars if possible!
A
Alexandria Yates6 reviewsiTotal number of Google reviews Alexandria has written across all businesses on Google Maps, not just this one.
I would like to share my experience regarding the childcare services that my son received. While I recognize that my son can present unique challenges, I felt that the staff did not fully engage with him or provide the support he needed. It was apparent during drop-off and pick-up that he did not feel welcome in the environment. Fortunately, I have since found a center that is much more accommodating and eager to collaborate with me to support his development. As a single working mother, securing reliable childcare is already a significant challenge, and it’s reassuring to have found a place that truly values my child.
C
Claudia Perez3 reviewsiTotal number of Google reviews Claudia has written across all businesses on Google Maps, not just this one.
Both of my children attended LIU. My daughter was there from 8 weeks until 3 and a half years old. My son from about 2 and half to 4 years old.
We had a great experience. Staff is patient and attentive.
When we had any concerns, we felt heard. My kids both went on to transition successfully into public school. I am grateful for the care LIU provided my family.
M
Marie Prince6 reviewsiTotal number of Google reviews Marie has written across all businesses on Google Maps, not just this one.
