Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Lighthouse Electrical Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%93+13.2Replies to reviews 7%89+6.3Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Lighthouse Electrical Service

Madison Heights, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 54 outdoor lighting installers · 4.9★ from 175 Google reviews

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Report card

Percentile vs other outdoor lighting installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lighthouse Electrical Service is better than 95% of outdoor lighting installers.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lighthouse Electrical Service is better than 94% of outdoor lighting installers.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Lighthouse Electrical Service is better than —% of outdoor lighting installers.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lighthouse Electrical Service is better than 93% of outdoor lighting installers.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lighthouse Electrical Service is better than 100% of outdoor lighting installers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lighthouse Electrical Service is better than 89% of outdoor lighting installers.A
89

Reviews for your job

Customers hired Lighthouse Electrical Service for 8 kinds of job.

Lighthouse Electrical Service for fan installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Fan installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 6

All 3 Google reviews tagged “Fan installation”

Sarah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

This is the 2nd time I hired Lighthouse Electrical for work on my home. They did significant work including replacing our circuit breaker last year and we've had zero issues since. Hired them again this year to install a replacement bathroom exhaust. Gentleman did a wonderful job and cleaned up immaculately (as…

Great priceFan installationElectrical wiring installationElectrical panel replacement or upgrading
Michelle8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Great follow up and service.

Fan installationInstallation
Rebecca2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Lighthouse Electric is the best. Rich and Kenny did the installation of our Casablanca ceiling fan in our cathedral ceiling family room. They both did an outstanding job working together. Their professionalism was outstanding. White-glover service….literally…when Ken lifted the fan with brass he put gloves on! No…

Customer photo from Rebecca's review
Fan installation

Price

$478+15% vs typical outdoor lighting installers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 54%Overpriced 4%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Installation45$109–$687
Electric car charger installation29$322–$1.2k
Electrical inspections14—
General construction7—
Electrical outlet & switch installation6$130–$437
Electrical outlet & switch relocation6$196–$958
Electrical panel repair6$228–$594
Electrical panel replacement or upgrading5—

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