Google reviewers rate Lightspeed Security & Surveillance 4.9 out of 5 based on 236 reviews, with the owner responding to all feedback. Customers frequently highlight professional installation of security cameras and alarm systems, noting clear communication, affordable pricing, and punctual service without high-pressure sales tactics. However, a few low-star reviews criticize poor post-installation support, including unreturned rescheduling calls and attempts to upsell new equipment rather than troubleshooting existing hardware issues.
Data from Google, last updated October 26, 2026.
Reviews from Google, shown as published (original wording, unedited).
Great professional service
Thank you for your 5 star review of our services! We strive to give all our customers the best service we can offer! We are always here if you need us so don't hesitate on giving us a call!
It’s refreshing to work with a local company that is responsive and genuinely cares about the quality of their work. I would definitely recommend Lightspeed Security & Surveillance to anyone looking for a reliable security company in the Spring, TX area. Omar was knowledgeable, professional, and took the time to explain the different options without trying to oversell anything. The installation was very clean, and the system is easy to use.
Thank you so much — "refreshing" is exactly what we're going for! In an industry full of pushy sales tactics and cookie-cutter installs, we made a conscious choice to do things differently. Honest conversations, clean work, and systems that actually make sense for the customer. It means everything when that lands the way it's supposed to. Omar will love hearing this — being knowledgeable without the hard sell is something he genuinely believes in, and it shows every time. We're proud to serve the Spring community and grateful for your trust and recommendation. We're always here when you need us! 🔒
Lightspeed Security & Surveillance did an excellent job installing our security cameras in the Kingwood area. Omar and his team were professional, knowledgeable, and easy to work with. They explained everything clearly, completed the installation neatly, and made sure we understood how to use the system before leaving. I highly recommend Lightspeed to anyone looking for a reliable local security camera company.
Thank you so much — this is exactly the experience we strive for on every single install! Omar and the team take real pride in not just getting the job done, but making sure you actually know how to use your system before they walk out the door. That last part matters more than people realize. Kingwood is a community we love serving, and reviews like this remind us why showing up with professionalism and care is always worth it. Thank you for trusting Lightspeed Security and for the recommendation — we're always here if you need us! 🔒
I was recommended by my neighbor here in the Woodlands. I used this company to install an alarm system and 4 security cameras. I was really happy with the equipment and pricing. So glad I used them! One million stars!
One million stars?! We'll take it! 😄 Thank you so much — and a huge shoutout to your neighbor for the recommendation! This is exactly how the Lightspeed family grows — one happy customer telling another. We're so glad the alarm system and cameras hit the mark on both quality and price. That combination is something we work hard to deliver every single time. The Woodlands community has been incredible to us, and reviews like this remind us why we love what we do. Welcome to the family — and don't be shy about passing our name along! 🔒
Excellent service and highly recommended! As a Realtor, having reliable professionals I can trust and confidently recommend to my clients is extremely important. Omar and Lightspeed Security provide excellent service, professionalism, and personalized attention. Omar is knowledgeable, responsive, and takes the time to understand each property’s security needs and explain the best options available. The entire process is easy, clear, and professional. I’m very happy to have Lightspeed Security as a trusted resource for homeowners in the Houston area. Definitely a company I feel confident recommending to my clients!
Thank you so much — this means the world to us! Being a trusted resource for professionals like you and the homeowners you serve is exactly what we're here for. Houston families deserve security solutions that are clear, honest, and tailored to their property — and we take that responsibility seriously. Omar will be thrilled to hear this. He truly believes that an informed customer is the best customer, and it shows in every consultation. We're grateful for your trust and for recommending Lightspeed Security to your clients. We promise to always take great care of them. Looking forward to a long partnership! 🔒
I used this company in the past with no issues…Omar said he would take care of my future projects!…
Loyalty means everything to us — thank you for coming back! Once a Lightspeed customer, always a Lightspeed customer. 😄 Omar will absolutely take care of you on those future projects, you have our word. We look forward to continuing to keep your property protected! 🔒
I found Lightspeed Security online and was a little hesitant as I’m always wary of sales people. To my surprise Omar answered the call and I was incredibly surprised how easy it was talking to him. Very quickly I felt at ease and he was able to answer all my questions. We agreed to the installation and everything was done promised. I wish all companies were like this.
This one hit home — thank you! We completely understand the hesitation. Nobody wants to feel like they're being sold to, especially when it comes to something as important as protecting your home. That's exactly why we do things differently. Omar leads with honesty, not a pitch — and we wouldn't have it any other way. We're so glad the conversation felt easy and that everything was delivered exactly as promised. That's the Lightspeed standard, every single time. Thank you for giving us a chance and for the kind words. We're here whenever you need us!
Omar was the best treated me like family and royalty, quick installation
Thank you for your review Erick! We love treating our clients like family since you basically just became part of ours! Always delighted to help secure your most precious belongings and your family through our Security and Surveillance solutions!
I just recently installed a security system at my house. They were very careful installing 8 cameras. I like the view and the price! Very professional!
Thank you so much for the great review! We're so glad you're loving the coverage from your 8-camera setup — a full view of your property makes all the difference. Our team takes pride in doing clean, careful installations because your home deserves nothing less. And we're happy to hear the price hit the mark too — no contracts, no hidden fees, just straightforward protection. Welcome to the Lightspeed family! If you ever need support, upgrades, or have questions down the line, we're just a call away. Stay safe! 🛡️ — The Lightspeed Security & Surveillance Team
I recommend this company because Omar is knowledgeable, professional, and addressed my concerns. Alonso showed up to my house in the Woodlands on Memorial Day!!!!…and got the job done. I am very pleased and I highly recommend this company I found on Angi’s list.
Thank you so much for the kind words and the strong recommendation! We're thrilled to hear that Omar took the time to walk you through your concerns and that Alonso made it out to The Woodlands on Memorial Day to get the job done right. That's exactly the kind of service we built Lightspeed Security around — real people, local response, and showing up when it matters most (holidays included). We're proud to have you as part of the Lightspeed family, and we'll make sure Omar and Alonso hear this. If you ever need anything down the road — upgrades, support, or just a question — we're a call away. Stay safe out there!