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Little Profit Water Softeners

Water softening equipment supplier · San Antonio, TX · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%99+30.5Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#2 of 30 water softener repairPosition by Experts Score among all companies we track in this category. · better than 97%
5.0 ★★★★★ 260 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
54%reviews answered by the owner
Oct 2026latest review

Little Profit Water Softeners at a glance

Google reviewers rate Little Profit Water Softeners five stars based on 260 reviews, with the owner responding to 54% of them. Customers consistently highlight punctual installations, clear communication, and fair pricing that is often lower than competitors. Technicians are described as knowledgeable and professional, frequently providing phone quotes and explaining system maintenance without sales pressure. The provided excerpts contain no low-star reviews, so no common criticisms are evident in the data.

  • Google rating: 5.0 out of 5 from 260 reviews (100% five-star).
  • Reviews on this page: 260 Google reviews (233 with written comments, 12 with photos).
  • Owner responses: the business replied to 54% of reviews.
  • Most recent review: October 13, 2026.
  • Service: Water Softener serving San Antonio, Texas.

Data from Google, last updated October 26, 2026.

Score profile vs other water softener repair

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction99Reliability99Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 99 (median 95)Reliability: 99 (median 92)Momentum: 100 (median 100)
This companyWater Softener Repair median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Little Profit Water Softeners: 99/100 on this factor. Category median: 95.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Little Profit Water Softeners: 99/100 on this factor. Category median: 92.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 98.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Little Profit Water Softeners: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 99.–
–

Bar = this company · dark tick = category median.

Star ratings

260 Google reviews we collected

  • 5 stars259100%
  • 4 stars10%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 233 written reviews

  • Praise672100%
  • Complaints30%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude13019%
  • Would recommend12118%
  • Speed & response11517%
  • Price & value10916%
  • Quality & results8913%
  • Communication6610%
  • Honesty & trust457%

What customers talk about

We read 233 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “I am kind of a fix it guy myself, but know absolutely nothing about soft water systems.”
  • “Thorough and I highly recommend Jason's little profits services.”
    “He was very knowledgeable about the salt, procedures and various issues related to softeners and I can't recommend him highly enough.”
  • “He basically diagnosed the issue over the phone and was at the house the next day.”
  • “Quick turnaround around, very affordable, very professional.”
  • “Jason at Little Profit Water Softeners did an excellent job servicing my water softener system (Dupure).”
  • “Excellent service, great communication of appointment times.”
  • “Jason is the very definition of customer service who I believe genuinely cares about the quality of his work.”

People customers mention

  • Jason 79 reviews
  • Anthony 5 reviews
  • Jay 3 reviews
  • Clack 3 reviews
  • Softners 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

AndrewLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

The only company without a sales pitch. Jason went over all my options and gave me a quote for each over the phone. Great communication and a quick install. I would highly recommend.

Richard8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I am kind of a fix it guy myself, but know absolutely nothing about soft water systems. I called one guy I found off our neighborhood app, and he quoted me some outrageous price. Called Jason and explained what my problem was. He basically diagnosed the issue over the phone and was at the house the next day.…

Benjamin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jason at Little Profit Water Softeners did an excellent job servicing my water softener system (Dupure).

KimberlyLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I chose Little Profit because of their excellent reviews regarding Service, the Water Softener system itself and pricing. All the reviews are spot on. I was really worried about the chlorine in the water since I have very dry skin and hair, so I got the carbon filter. My water reminds me of the well water that I…

ChristineLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excellent service, great communication of appointment times. Thorough and I highly recommend Jason's little profits services. Reasonable fees. Has delivery services for salt.

BenLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Truly 10/10. Jason is fantastic and was able to give me a quote in less than 24 hours and was out within a week to do the instal. Anthony did the install and was incredibly helpful, professional and did a fantastic job (even braving the rain/mud). Totally recommend for your water softener needs!

Photos

Customer reviews

5.0 ★★★★★ 260 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Andrew StoutLocal Guide · 6 reviewsTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The only company without a sales pitch. Jason went over all my options and gave me a quote for each over the phone. Great communication and a quick install. I would highly recommend.

Don Taylor1 reviewTotal number of Google reviews Don has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

On time install. Softener works great.

Richard Boyle8 reviewsTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I am kind of a fix it guy myself, but know absolutely nothing about soft water systems. I called one guy I found off our neighborhood app, and he quoted me some outrageous price. Called Jason and explained what my problem was. He basically diagnosed the issue over the phone and was at the house the next day. Fixed it up. Was in and out at a rapid pace. Honest and professional. Two thumbs up!

jamie gutierrez3 reviewsTotal number of Google reviews jamie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fantastic work! On time and quick and very well priced!

Mary Seiler11 reviewsTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very good service and communication.

Raul3 reviewsTotal number of Google reviews Raul has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Highly recommend. Amazing customer service and fair pricing.

Benjamin Matthew6 reviewsTotal number of Google reviews Benjamin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jason at Little Profit Water Softeners did an excellent job servicing my water softener system (Dupure).

Kimberly CorderoLocal Guide · 31 reviewsTotal number of Google reviews Kimberly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I chose Little Profit because of their excellent reviews regarding Service, the Water Softener system itself and pricing. All the reviews are spot on. I was really worried about the chlorine in the water since I have very dry skin and hair, so I got the carbon filter. My water reminds me of the well water that I grew up on. Jason was super responsive throughout the process, and I am in love with my system!! I am so happy I chose Little Profit!

Christine moore serebrinLocal Guide · 17 reviewsTotal number of Google reviews Christine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent service, great communication of appointment times. Thorough and I highly recommend Jason's little profits services. Reasonable fees. Has delivery services for salt.

Ben HinojosaLocal Guide · 25 reviewsTotal number of Google reviews Ben has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Truly 10/10. Jason is fantastic and was able to give me a quote in less than 24 hours and was out within a week to do the instal. Anthony did the install and was incredibly helpful, professional and did a fantastic job (even braving the rain/mud). Totally recommend for your water softener needs!

Little Profit Water Softeners on Google Maps →

Business details