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Little Scholars Early Learning Center

Child care agency · Spokane, WA · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%22+14Reliability 28%13+3.7Replies to reviews 8%32+2.6Experts Score= 20Not enough data for value; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.20SCORE
DGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#138 of 138 preschoolsPosition by Experts Score among all companies we track in this category. · better than 0%
4.5 ★★★★★ 105 Google reviews · 24 photos
83%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
20%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
10%reviews answered by the owner
Aug 2026latest review

Little Scholars Early Learning Center at a glance

Google reviewers rate Little Scholars Early Learning Center 4.5 out of 5 based on 105 reviews, with the owner responding to ten percent of comments. Positive feedback highlights the curriculum, nutritious meals, clean facilities, and staff attentiveness, noting that children often gain social and academic skills during their enrollment. However, recurring criticisms in low-star reviews focus on poor communication, including unanswered phone calls, missed callbacks, and a lack of updates regarding closures or daily activities.

  • Google rating: 4.5 out of 5 from 105 reviews (83% five-star).
  • Reviews on this page: 105 Google reviews (95 with written comments, 1 with photos).
  • Owner responses: the business replied to 10% of reviews.
  • Most recent review: August 18, 2026.
  • Service: Preschool serving Spokane, Washington.

Data from Google, last updated November 11, 2026.

Score profile vs other preschools

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

Satisfaction22Reliability13Craft & service–Value–Momentum100Replies to reviews32Satisfaction: 22 (median 88)Reliability: 13 (median 84)Momentum: 100 (median 100)Replies to reviews: 32 (median 51)
This companyPreschools median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Little Scholars Early Learning Center: 22/100 on this factor. Category median: 88.D
22
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Little Scholars Early Learning Center: 13/100 on this factor. Category median: 84.F
13
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 90.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Little Scholars Early Learning Center: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Little Scholars Early Learning Center: 32/100 on this factor. Category median: 51.D
32

Bar = this company · dark tick = category median.

Star ratings

105 Google reviews we collected

  • 5 stars8783%
  • 4 stars44%
  • 3 stars22%
  • 2 stars00%
  • 1 star1211%

Praise vs complaints

Phrases our text analysis found in 95 written reviews

  • Praise9187%
  • Complaints1413%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude3331%
  • Would recommend2827%
  • Communication1413%
  • Honesty & trust1211%
  • Quality & results99%
  • Speed & response66%
  • Price & value33%

What customers talk about

We read 95 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The location is kept very organized and clean, and has a nice large outdoor area with a playground.”
  • “Definitely would recommend Little Scholars West to friends or family!”
    “I did not take him there and would not recommend them to anyone, very shady way to do business.”
  • “She has now improved to be able to communicate her thoughts and feelings.”
    “The lack of communication and the”
  • “We not only trust them but are so grateful for them.”
    “…ack out and ask for the 💰 back and they said no so they took r money shady if u ask me…”
  • “My 3 yo has had the most wonderful experience at Little Scholars.”
    “miscommunication is horrible!”
  • “If she dos not she will get back to you right away about it.”
  • “This is definitely a more affordable daycare compared to other places in town, and the staff here is amazing, so I think they are the best value!”
    “…ed it all out took it back signed and at that point they added a $200 fee for playground equipment that would have to be paid yearly, they did not dis…”

People customers mention

  • Jamie 8 reviews
  • Ashley 4 reviews
  • Keisha 4 reviews
  • West 3 reviews
  • Marguerite 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

ChelsyLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Never thought i would feel safe enough to allow others to watch my children. We not only trust them but are so grateful for them. Not having any help or village we now do. They are amazing at communicating. Keep us in the loop and let us know if anything is concerning going on with the children. They have an app…

Customer photo from Chelsy's reviewCustomer photo from Chelsy's reviewCustomer photo from Chelsy's reviewCustomer photo from Chelsy's review
Arayah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My daughter (2yrs) first attended little scholars about a year ago. At that time she was shy and didn’t talk much. She has now improved to be able to communicate her thoughts and feelings. She knows when she’s feeling happy, scared, sad, tired or even mad and isn’t afraid to let you know with her words rather than…

Shizumi9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My daughter Juli went to Little Scholars West and she loved it! It was my daughter's first daycare. Sadly our family had to move out of state. I'm so grateful with the whole staff Ms. Jamie, Ms. Katie, Ms. Abby, Ms. Amber, Ms. Kat, Ms. Payton. Juli will miss you all. 😊

Jasimen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

Their okay in some aspects but if your child has a hard time listening or is "to much" in their eyes they will constantly send them home whats the point of this school then it's to help teach our children not send them home just because their having an off day. Plus they won't change your kids diapers like ever.…

Hayden1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our one year old has been at Little Scholars West since it opened in February. The staff has been great since day one and everyone in the building is always excited to tell us details of how our son’s day was when we pick him up. At pickup, there are also frequently art projects or pictures from his day to take…

BLocal Guide · 61 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

Never been a fan of seeing a positive review immediately (mere moments!) after a negative one. Especially as it relates to daycares. No need to inflate your Google rating. Please look onward to other negative reviews.

Photos

Customer reviews

4.5 ★★★★★ 105 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Chelsy MarcearLocal Guide · 25 reviewsTotal number of Google reviews Chelsy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Never thought i would feel safe enough to allow others to watch my children. We not only trust them but are so grateful for them. Not having any help or village we now do. They are amazing at communicating. Keep us in the loop and let us know if anything is concerning going on with the children. They have an app that lets you know what they had to eat and what they have done throughout the day. Having an infant plus a toddler and was very lucky to have an opening for both. We are just so grateful for this place. My daughter seems to enjoy going . Even gaining more confidence to walk . My 4 month old is reaching his expected milestone. I love that they really do teach the kids things instead of just baby sitting. I am excited to continue to see progress in these babies. I cant speak more highly of a company. As well give more gratitude for them

Arayah Brown2 reviewsTotal number of Google reviews Arayah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My daughter (2yrs) first attended little scholars about a year ago. At that time she was shy and didn’t talk much. She has now improved to be able to communicate her thoughts and feelings. She knows when she’s feeling happy, scared, sad, tired or even mad and isn’t afraid to let you know with her words rather than just actions. She can recognize her numbers, letters, animals, colors… you name it. It has become so fun to see her blossom! She has better hand/eye coordination. She can properly introduce herself and much more. This is a great place filled with loving people who are passionate about your child’s development and it has shown.

Shizumi 69 reviewsTotal number of Google reviews Shizumi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My daughter Juli went to Little Scholars West and she loved it! It was my daughter's first daycare. Sadly our family had to move out of state. I'm so grateful with the whole staff Ms. Jamie, Ms. Katie, Ms. Abby, Ms. Amber, Ms. Kat, Ms. Payton. Juli will miss you all. 😊

Jasimen Ferrell2 reviewsTotal number of Google reviews Jasimen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Their okay in some aspects but if your child has a hard time listening or is "to much" in their eyes they will constantly send them home whats the point of this school then it's to help teach our children not send them home just because their having an off day. Plus they won't change your kids diapers like ever. Their lazy ever since Jamie left no one is good enough for child care there.

Hayden Fairley1 reviewTotal number of Google reviews Hayden has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Our one year old has been at Little Scholars West since it opened in February. The staff has been great since day one and everyone in the building is always excited to tell us details of how our son’s day was when we pick him up. At pickup, there are also frequently art projects or pictures from his day to take home. The location is kept very organized and clean, and has a nice large outdoor area with a playground. They seem to get outside a lot. We get updates throughout the day through a convenient app, including some fun picture updates and notifications that our son is eating all the food - he loves the food. Definitely would recommend Little Scholars West to friends or family!

B GLocal Guide · 61 reviewsTotal number of Google reviews B has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Never been a fan of seeing a positive review immediately (mere moments!) after a negative one. Especially as it relates to daycares. No need to inflate your Google rating. Please look onward to other negative reviews.

Chelsie Davidson5 reviewsTotal number of Google reviews Chelsie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

So happy with the care my babe receives at Little Scholars West! Leaving my baby in someone’s care to return to work has been one of the hardest challenges I’ve encountered since becoming a new mom, but I fully trust my little guy is well cared for while in their care. The staff are kind and warm and embrace my babe like he is family. They’ve done a fabulous job making the classroom a nurturing and comfortable environment and are happy to adapt to my babes specific needs, as I’m sure they do with every babe they care for.

Belinda KeyLocal Guide · 60 reviewsTotal number of Google reviews Belinda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Driver of the transportation van this morning blew through a school zone estimated at 40 mph. Then at the red light I look over at her and she is on her phone. I called the business and the manager said she would address this when she arrived. But for the parents who's children ride in this van I wanted it to be known as well.. momma to momma my kid wouldn't be in the vehicle if I found this out picture posted on Spokane can't drive fb page as well

Response from the owner · a year ago

Thank you for bringing this to our attention. While this is not easy to hear or see, I appreciate the accountability. Our top priority is always the safety and well-being of the children in our care. Although there were no children in the van at the time, that does not excuse the behavior displayed. This is not the standard we uphold, nor how we wish to represent ourselves and our families in our community. We are addressing this matter today with a child-first mindset and will take the necessary steps to ensure it does not happen again. I sincerely appreciate you reaching out and holding us accountable. Please feel free to contact me directly if you have any further questions or concerns. Best, Kerra Bower Owner, 509-294-9494

Cej Florence1 reviewTotal number of Google reviews Cej has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Little Scholars has been wonderful! They truly care about the kiddos and how they are doing all around. Ms. Catie is wonderful, kind and very patient. Ms. Jamie is awesome about communicating as much as possible. All the employees are just as great! From the time of intake to updates on availability to the meet & greet to the 1st day has all been great! I highly recommend these amazing people!

Widjine Louis Juste1 reviewTotal number of Google reviews Widjine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This is the best Daycare ever !!!!!!

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