Lawn sprinkler system contractor · Tulsa, OK · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%10+0.7Craft & service penalty97−0.3Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#24 of 49 artificial turf installationiPosition by Experts Score among all companies we track in this category. · better than 52%
5.0★★★★★2,548 Google reviews
98%five-star reviews
4.93★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.9%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently praise Living Water Irrigation for its punctuality, same-day availability, and knowledgeable technicians who explain repairs clearly. Recurring themes include efficient service, reasonable pricing, and professional communication during installations and troubleshooting. However, low-star reviews highlight concerns about aggressive phone marketing, unresolved workmanship issues on large installations, and difficulties securing timely follow-up appointments for repairs.
Google rating: 5.0 out of 5 from 2,548 reviews (98% five-star).
Reviews on this page: 2,548 Google reviews (1,963 with written comments, 30 with photos).
Owner responses: the business replied to 9% of reviews.
Score profile vs other artificial turf installation
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Living Water IrrigationArtificial Turf Installation median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Living Water Irrigation: 95/100 on this factor. Category median: 92.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Living Water Irrigation: 94/100 on this factor. Category median: 89.A
94
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Living Water Irrigation: 97/100 on this factor. Category median: 99.A
97
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Living Water Irrigation: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Living Water Irrigation: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Living Water Irrigation: 10/100 on this factor. Category median: 71.F
10
Bar = this company · dark tick = category median.
Star ratings
2,548 Google reviews we collected
5.0of 5
5 stars2,50398%
4 stars201%
3 stars30%
2 stars40%
1 star181%
Praise vs complaints
Phrases our text analysis found in 1,963 written reviews
99%praise
Praise3,85299%
Complaints431%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
99%fair
Great price8429%
Reasonable18263%
Overpriced41%
Not sure197%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1,11629%
Quality & results80921%
Speed & response78320%
Would recommend49913%
Communication3048%
Price & value2667%
Honesty & trust1183%
What customers talk about
We read 1,963 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The technician Jason was totally professional, friendly and efficient.”
“I was spoken to rudely and treated as though I did not understand what I was seeing.”
“Colton provided amazing service and system knowledge.”
“At least THREE zones with pipes buried only approximately 3 inches deep, which had to be redone after being damaged during routine yardwork.”
“Living Water responded immediately to my call They were fortunately able to come out the same day I called and their estimate was so very reasonable.”
“I called him and he said he will come on Monday and today is Wednesday and he never call me back.”
“Would definitely recommend this irrigation company.”
“If they don't have the respect and courtesy to deal with you as a customer, avoid them.”
“Always highly professional explaining what they're doing, and why.”
“I have a list of grievances that have been avoided and ignored by others.”
“Living Water is honest, reliable, and reasonably priced.”
“They are OVERPRICED and will call you daily for the rest of your life.”
“It's nice to be in the hands of a reliable, Faith-based company.”
“I don't however like being lied to, ignored, and talked over.”
People customers mention
Waters33 reviews
Dylan33 reviews
Josh31 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Living Water Irrigation for 5 kinds of job. Pick one to see what they paid and said.
DDianne13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Because we are getting a new driveway, we needed someone to move the sprinkler heads. Living Water responded immediately to my call They were fortunately able to come out the same day I called and their estimate was so very reasonable. The technician Jason was totally professional, friendly and efficient. Now…
Great priceIrrigation system repair & maintenance
KKindra5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Kaden was great very nice and knowledgeable he helped rebuild a couple of my values figured out a complex irrigation system was able to troubleshoot and resolve some issues that I had going on and was able to winterize my system for the year. I am very happy with the Service and with Kayden, I will use them in the future.
Great priceIrrigation system repair & maintenance
Mmarsha5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
The service call was handled very professional and in a timely manner. I won't hesitate to call Living Water Irrigation for future use.
Reasonable priceIrrigation system repair & maintenance
GGary6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Picked randomly as we are new here, but I'll bet they are the best in the area. Colton provided amazing service and system knowledge. Saturday service! I 'know' we won't be changing vendors as we continue updating our irrigation system and landscaping.
Just to follow-on on the survey, had living water returned…
Great priceIrrigation system repair & maintenance
CCarole2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Kaden was a good listener and checked my entire system and addressed any issues, repairing or replacing needed parts efficiently. Kept me informed throughout the process. Would definitely recommend this irrigation company.
Reasonable priceIrrigation system repair & maintenance
VV3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I was very pleased with KADEN. He took his time and Very knowledgeable and helpful. I trust this company.
Because we are getting a new driveway, we needed someone to move the sprinkler heads. Living Water responded immediately to my call They were fortunately able to come out the same day I called and their estimate was so very reasonable. The technician Jason was totally professional, friendly and efficient. Now we’re ready for our new driveway and I have found a new sprinkler and irrigation company to take care of our yard and for me to recommend to all our family and friends.
Price assessment: Great price
Services: Irrigation system repair & maintenance
K
Kindra Zaputil5 reviewsiTotal number of Google reviews Kindra has written across all businesses on Google Maps, not just this one.
Kaden was great very nice and knowledgeable he helped rebuild a couple of my values figured out a complex irrigation system was able to troubleshoot and resolve some issues that I had going on and was able to winterize my system for the year. I am very happy with the Service and with Kayden, I will use them in the future.
Price assessment: Great price
Services: Irrigation system repair & maintenance
M
marsha wagoner5 reviewsiTotal number of Google reviews marsha has written across all businesses on Google Maps, not just this one.
Picked randomly as we are new here, but I'll bet they are the best in the area. Colton provided amazing service and system knowledge. Saturday service! I 'know' we won't be changing vendors as we continue updating our irrigation system and landscaping.
Just to follow-on on the survey, had living water returned to my yard to fix a sprinkler that my lawnmower ate. Always highly professional explaining what they're doing, and why. If I could do them six stars, I would.
Price assessment: Great price
Services: Irrigation system repair & maintenance
Response from the owner · 4 months ago
Welcome to Oklahoma Gary. Thank you for allowing us to serve you and we look forward to earning your trust and business for years to come
C
Carole Tracey2 reviewsiTotal number of Google reviews Carole has written across all businesses on Google Maps, not just this one.
Kaden was a good listener and checked my entire system and addressed any issues, repairing or replacing needed parts efficiently. Kept me informed throughout the process. Would definitely recommend this irrigation company.
Price assessment: Reasonable price
Services: Irrigation system repair & maintenance
J
Julie Villanella7 reviewsiTotal number of Google reviews Julie has written across all businesses on Google Maps, not just this one.
BEWARE! I would NOT recommend Living Water Irrigation!
We hired Living Water Irrigation to install a 17-zone irrigation system at our newly built home in 2024, paying $15,300 for the installation. Unfortunately, what should have been a quality investment in our property has turned into an expensive and ongoing nightmare.
Since the installation, we have spent over $3,000 hiring another professional irrigation company to correct numerous problems, including:
Multiple leaks throughout the system.
Sprinkler heads buried so deeply that they caused excessive watering in our flowerbeds, killing newly planted bushes and flowers.
At least THREE zones with pipes buried only approximately 3 inches deep, which had to be redone after being damaged during routine yardwork.
A sprinkler head that wasn’t even connected to the irrigation system!
And those are just the problems we’ve discovered so far. Who knows how many other pipes were improperly installed?
On top of the repair costs, we’ve spent another $2,000 replacing landscaping damaged by the irrigation issues.
What makes this experience even more frustrating is the company’s response. Each time I contacted Living Water about problems with their installation, they attempted to charge me a service fee AND for materials to make the repairs. I refused to pay to correct what I believe were installation errors. Thankfully, our landscape architect, who originally recommended the company, intervened and had those charges waived.
Most recently, my husband had to repair yet another leak in an area Living Water had supposedly “fixed” a year earlier. During that repair, we discovered the thin PVC pipe used in the installation splintered when cut, making us question the quality of materials used throughout the system.
So let’s do the math: $15,300 for the original installation, over $3,000 in repairs, and another $2,000 in replacement landscaping. That’s more than $20,000 invested in a sprinkler system that continues to have problems!
I don’t expect perfection from any company. Mistakes happen, and I understand that. What I DO expect is quality workmanship, accountability, and a willingness to stand behind the work you’ve been paid to perform.
Unfortunately, that has not been our experience with Living Water Irrigation.
Save yourself the money, frustration, and headaches. Based on our experience, I would strongly recommend choosing another irrigation company.
