SPAS · FINDLAY, OH
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%88+44Reliability 21%88+18.9Momentum 11%45+5.1Track record 10%3+0.3Accountability 7%55+3.9Experts Score= 72Not enough data for craft & service, value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%88+44Reliability 21%88+18.9Momentum 11%45+5.1Track record 10%3+0.3Accountability 7%55+3.9Experts Score= 72Not enough data for craft & service, value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORELiving Waters Salon & Spa
Better than 85% of spas · #3 of 20
5.0★50 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 1.3%)Share of reviews from the last 24 months that gave 1 or 2 stars.
%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Living Waters Salon & Spa for hair extensions
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$120–140
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Hair extensions”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2
All 6 Google reviews tagged “Hair extensions”
Amy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Jamie & her team are fantastic! Always very warm and welcoming! I highly recommend this salon, the talent at Living Waters Salon & Spa is top notch! Jamie has been my stylist for the last 12 years and I’m very happy every time I leave there.
Paid $100–120HaircutHairstylingBlowdry
Heather1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Amazing service and a great atmosphere!
Kids' cutsBlowoutsHaircut
Karrie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Beautiful place! Such friendly people and so much fun! They all do excellent work!
HaircutHair extensionsHair highlighting
Kristine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Jamie is awesome and does a great job with extensions and color! I could not be happier.! Highly recommend this salon!!
Paid $200+HairstylingHair extensionsHair coloring
Heather8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Exceptional services, relaxing atmosphere and dynamite people! The girls treat you like family- I wouldn’t dream of going anywhere else!
Paid $120–140Kids' cutsBlowoutsHaircut
Emme1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Ashlie is amazing! She always knows exactly what my hair needs and makes it look incredible every time. Highly recommend her!
HaircutHair extensionsHair highlighting
vs category
Blue = Living, grey = spas average
Rating over time
Price
$121+14% vs typical spas
Bar = middle half of what customers paid · gold mark = category median.
Great price 0%Reasonable 0%Overpriced 0%Not sure 0%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%88+44Reliability 21%88+18.9Momentum 11%45+5.1Track record 10%3+0.3Accountability 7%55+3.9Experts Score= 72Not enough data for craft & service, value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
88
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
88
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
—
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
—
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
45
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
3
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
55
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+0 / −0
Professionalism
+0 / −0
Responsiveness
+0 / −0
Punctuality
+0 / −0
Value
+0 / −0
