SPAS · FINDLAY, OH
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%88+44Reliability 21%88+18.9Momentum 11%45+5.1Track record 10%3+0.3Accountability 7%55+3.9Experts Score= 72Not enough data for craft & service, value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%88+44Reliability 21%88+18.9Momentum 11%45+5.1Track record 10%3+0.3Accountability 7%55+3.9Experts Score= 72Not enough data for craft & service, value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORELiving Waters Salon & Spa
Better than 85% of spas · #3 of 20
5.0★50 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 1.3%)Share of reviews from the last 24 months that gave 1 or 2 stars.
%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Living Waters Salon & Spa for ombre hair color
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$80–100
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Ombre hair color”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
All 3 Google reviews tagged “Ombre hair color”
★★★★★ Amy · 11 months ago
Jamie & her team are fantastic! Always very warm and welcoming! I highly recommend this salon, the talent at Living Waters Salon & Spa is top notch! Jamie has been my stylist for the last 12 years and I’m very happy every time I leave there.
Paid $100–120HaircutHairstylingBlowdry
★★★★★ Heather · a year ago
Amazing service and a great atmosphere!
Kids' cutsBlowoutsHaircut
★★★★★ Abigail · a year ago
Ashlie is the absolute best! I go to her for my hair and spray tans! She always makes me feel comfortable and executes any hair idea I throw at her! I hated my hair for years and she has made me love it again!! I won't trust anyone but her from here on! The best! 🥰
Paid $80–100HaircutHairstylingHair highlighting
vs category
Blue = Living, grey = spas average
Rating over time
Price
$121+14% vs typical spas
Bar = middle half of what customers paid · gold mark = category median.
Great price 0%Reasonable 0%Overpriced 0%Not sure 0%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%88+44Reliability 21%88+18.9Momentum 11%45+5.1Track record 10%3+0.3Accountability 7%55+3.9Experts Score= 72Not enough data for craft & service, value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
88
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
88
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
—
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
—
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
45
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
3
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
55
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+0 / −0
Professionalism
+0 / −0
Responsiveness
+0 / −0
Punctuality
+0 / −0
Value
+0 / −0
