Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
Data from Google, last updated November 3, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
166 Google reviews we collected
Phrases our text analysis found in 127 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 127 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They made time, got me in, were honest, went the extra mile.”
“The technicians do excellent work at very affordable rates.”
“Pricey, but good service!”
“The guys at the shop were knowledgeable and provided honest feedback.”
“…half because he doesn’t have google 😝 but wanted to share about the excellent service he received from Chad and Gaige this week.…”
“I've been going to them since 2018, and they've always been honest, reliable, and efficient.”
“If you are looking for excellent mechanics, look no further than Livingston’s Automotive.”
“They were very good about communication and explaining what they were doing.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Livingston's Automotive for 8 kinds of job. Pick one to see what they paid and said.
They were very good about communication and explaining what they were doing...very good service!!!
Well Ladies, if you need auto help you can count on, Livingston’s on SW 9th. Chad took good care of me. They made time, got me in, were honest, went the extra mile. They were more than fair and reasonable in cost. I was a stranger to them and they took good care of my car! They have a clean and orderly place. Thank you Chad at Livingston. I’m grateful!
The guys at the shop were knowledgeable and provided honest feedback. Job was completed ahead of schedule. Price was significantly lower than other shops. Will definitely return for future repairs on vehicles.
We’ve been here twice since moving to Des Moines and we will not take our car to anyone else. They are very honest, do their job well, and are reliable/trustworthy. Both times we never felt pressured for other items, and they just handle everything with such ease and confidence. Great place! This will be our mechanic out here!
Chad at the front desk was polite and got my German car in for a fluid change. Bonus that they let me bring my own fluids.
I've been going to them since 2018, and they've always been honest, reliable, and efficient. I've never felt scammed or let down here.
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 7 | — |
| General repairs & maintenance | 7 | — |
| Tires | 6 | — |
| Electrical repair | 5 | — |
| Auto brake repair | 4 | — |
| Brakes | 4 | — |
| Auto maintenance | 3 | — |
| Steering & suspension repair | 2 | — |
4.9 ★★★★★ 166 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
They were very good about communication and explaining what they were doing...very good service!!!
Well Ladies, if you need auto help you can count on, Livingston’s on SW 9th. Chad took good care of me. They made time, got me in, were honest, went the extra mile. They were more than fair and reasonable in cost. I was a stranger to them and they took good care of my car! They have a clean and orderly place. Thank you Chad at Livingston. I’m grateful!
The guys at the shop were knowledgeable and provided honest feedback. Job was completed ahead of schedule. Price was significantly lower than other shops. Will definitely return for future repairs on vehicles.
We’ve been here twice since moving to Des Moines and we will not take our car to anyone else. They are very honest, do their job well, and are reliable/trustworthy. Both times we never felt pressured for other items, and they just handle everything with such ease and confidence. Great place! This will be our mechanic out here!
Chad at the front desk was polite and got my German car in for a fluid change. Bonus that they let me bring my own fluids.
Used them for years the best around a little expensive but it's done right
I've been going to them since 2018, and they've always been honest, reliable, and efficient. I've never felt scammed or let down here.
We have been taking our vehicles to Livingstons for years. The technicians do excellent work at very affordable rates. They are very trustworthy and knowledgeable friendly and prompt!
Very honest and reasonable shop to take your car to. The whole family uses this place with never any issues or upcharges.
Livingston Auto is best place to bring your vehicle for Electrical repair!
Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
