Analyzing 9,427,0749.4M ReviewsFor 26,86126.9K Experts
Google reviewers rate LocalPro Carpet Cleaning 4.9 out of 5 based on 457 reviews, noting the owner responds to 97% of feedback. Positive comments highlight thorough carpet and upholstery cleaning, pleasant technician attitudes, and effective stain removal. However, recurring criticisms involve last-minute rescheduling due to equipment failures or staffing shortages, which left customers without adequate notice or alternatives. Some also reported that specific odors, such as pet urine, persisted after service, and one customer disputed the final price compared to the initial quote.
Data from Google, last updated November 10, 2026.
457 Google reviews we collected
Phrases our text analysis found in 346 written reviews
How often each topic comes up in the written reviews
We read 346 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Peyton Speed , he did a great job and we appreciate it.”
“This was the worst experience I have ever had working with a local business.”
“Peyton was so knowledgeable and took great care of us.”
“UNPROFESSIONAL.”
“He worked fast and was super informative about the process.”
“Cleaned my carpets very very well and I will use them again.”
“Will not use them again!”
“He was on time, explained what he was doing and did a great job !”
“Worth the money 🙏🏽 And worth having clean air in your home.”
“She advised me that that would not be a problem and gave me a price of between 100 and $125 to clean the rug.”
“Peyton Speed was friendly, honest, punctual, and completed his work as promised.”
“This is a complete scam and I will be turning them into the Better Business Bureau as well.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.9 ★★★★★ 457 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great company. Cleaned my carpets very very well and I will use them again.
Peyton speed
Peyton Speed
They did a great job on my rug!
Thank you Abb Sims for your feedback! Safe-Dry Carpet Cleaning strives to be the very best carpet cleaning company and we appreciate your support! Whether it is carpet cleaning, rug cleaning, or upholstery cleaning, please let us know if we can ever be of assistance in the future!
Cameron did an excellent job for us. Our carpets are not only clean but they smell so good. You can tell he loves his job by the way he pays attention to details, making sure each carpet was clean even if it meant going over it again. We were his last appointment and his attitude and energy were as if we were his first appointment. Thank you Cameron!
Thank you Kathleen Ballard for your feedback! Safe-Dry Carpet Cleaning strives to be the very best carpet cleaning company and we appreciate your support! Whether it is carpet cleaning, rug cleaning, or upholstery cleaning, please let us know if we can ever be of assistance in the future!
Peyton Speed
Thank you Lizbeth Toler for your feedback! Safe-Dry Carpet Cleaning strives to be the very best carpet cleaning company and we appreciate your support! Whether it is carpet cleaning, rug cleaning, or upholstery cleaning, please let us know if we can ever be of assistance in the future!
Peyton Speed
Thank you Vada Stevens for your feedback! Safe-Dry Carpet Cleaning strives to be the very best carpet cleaning company and we appreciate your support! Whether it is carpet cleaning, rug cleaning, or upholstery cleaning, please let us know if we can ever be of assistance in the future!
Peyton Speed
Thank you Ivory Mcclain for your feedback! Safe-Dry Carpet Cleaning strives to be the very best carpet cleaning company and we appreciate your support! Whether it is carpet cleaning, rug cleaning, or upholstery cleaning, please let us know if we can ever be of assistance in the future!
Peyton Speed
Thank you Susan Brandenstein for your feedback! Safe-Dry Carpet Cleaning strives to be the very best carpet cleaning company and we appreciate your support! Whether it is carpet cleaning, rug cleaning, or upholstery cleaning, please let us know if we can ever be of assistance in the future!
Peyton Speed- He was so wonderful. He worked fast and was super informative about the process.
Thank you Abby Howell for your feedback! Safe-Dry Carpet Cleaning strives to be the very best carpet cleaning company and we appreciate your support! Whether it is carpet cleaning, rug cleaning, or upholstery cleaning, please let us know if we can ever be of assistance in the future!
Analyzing 9,427,0749.4M ReviewsFor 26,86126.9K Experts