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Lock Monkeys Locksmiths

4.9 ★★★★★ · 167 Google reviews · 24 photos
Locksmith · Charlotte, NC

Lock Monkeys Locksmiths at a glance

Customers frequently cite punctual arrivals, professional conduct, and transparent upfront pricing for services like rekeying, lockouts, and car key programming. Recurring themes include quick job completion and helpful communication during emergencies. However, some low-star reviews highlight dissatisfaction with higher costs compared to dealerships or other providers, as well as instances of missed appointments or discrepancies between quoted and final prices.

  • Google rating: 4.9 out of 5 from 167 reviews (96% five-star).
  • Reviews on this page: 167 Google reviews (148 with written comments, 1 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: May 19, 2026.
  • Service: Locksmith serving Charlotte, North Carolina.

Data from Google, last updated October 27, 2026.

Photos

Customer reviews

4.9
★★★★★
167 reviews on Google
5★161
4★1
3★1
2★0
1★4

Reviews from Google, shown as published (original wording, unedited).

Robin AnnLocal Guide · 77 reviews
★★★★★

I used Lock Monkey's to change out/rekey 3 doors (Balcony, Balcony Storage, Front Door) and was very happy with the outcome. It was pricey but I was told the cost up front. George was professional, comprehensive, quick and I appreciated (and took) the other safety suggestions he made. I'd do business with them again.

Response from the owner · 5 months ago

Thank you so much. Please call anytime

Review from Google · view on Google
Maria Dykema4 reviews
★★★★★

George arrived on time, was professional and personable, and got the job done. I also appreciated that I payed what he quoted when I asked for an estimate. Thank you!

Response from the owner · 7 months ago

Thank you so much. call anytime.

Review from Google · view on Google
Mark Reeher8 reviews
★★★★★

I used Lock Monkeys several years ago and it was reasonable and great service. However this time was different. I didn't ask for pricing upfront which is my fault but it was so reasonable before so i thought it wasn't needed. The tech rekeyed 3 locks in about 30 minutes. The cost was $290 and it was a scheduled appointment. I have contacted the office and haven't been able to get a breakdown on if the charges are correct or a receipt. I don't recommend. UPDATE THEY CORRECTED THIS AND WERE GREAT ABOUT IT!

Response from the owner · 9 months ago

Well I'm sorry for the oversight. But I have no text or email from you about this. If you were over charged then it could have been a simple mistake like hitting the wrong number of locks. Please call us 803-636-6337 or 803-367-1160 and we will be glad to give a partial refund if that's the case. However, please take into consideration anytime you have a question, On any bill, please say something before paying said bill. God bless and have a blessed day. And if this is a scammer or another locksmith company, please stop.

Review from Google · view on Google
Dan Ziegler14 reviews
★★★★★

George & Diane are top shelf. We thank you.

Response from the owner · 9 months ago

Thank you!

Review from Google · view on Google
Bethany MitchellLocal Guide · 14 reviews
★★★★★

Very quick response and succesfully opened the house my clients were locked out of!

Response from the owner · 8 months ago

Thank you, please call anytime.

Review from Google · view on Google
dewonna brandon2 reviews
★★★★★

My morning started off terrible when I locked my keys in my car at 6:30am. I proceeded on to work and ask people could they u lock my car, no one has time. I called around one place had a nasty attitude, the other one was $120 and I reached out to Lock Monkey. We talked and I was telling him how my day was going. I said I started to go home. He was so friendly. Fast forward he said he need to get another piece out the car I said it’s $85 right? He said whatever she told you. I proceeded to pay him and he said HAVE A GOOD REST OF YOUR DAY. He really made my day🥰 so if you ever lock your keys call lock monkey cause you will never know if you have to pay or not. He a blessing.

Response from the owner · a year ago

Oh thank you. I enjoyed talking with you. Call anytime.

Review from Google · view on Google
Joan KoelbelLocal Guide · 43 reviews
★★★★★

Lock Monkey's are the only company to use in Fort Mill and surrounding. I own rentals and Lock Monkey's takes care of all locksmith needs. Fast, reliable and priced reasonably. Thank you!

Response from the owner · a year ago

Thank you for the wonderful review. Call us anytime.

Review from Google · view on Google
Rachel Bodem6 reviews
★★★★★

I highly recommend Lock Monkeys Locksmiths. They worked with my availability and arrived on time. George had the job done quickly. Great guy and great service.

Response from the owner · a year ago

Thank you so much, call again anytime.

Review from Google · view on Google
Jo Caldwell13 reviews
★★★★★

George is a true craftsman. Came earlier than expected (with prior notice, greatly appreciated as I was on a time crunch) and was able to get my safe open (had to drill and unlock from inside). 10/10.

Response from the owner · a year ago

Happy to help. Call us anytime.

Review from Google · view on Google
Thomas Sander4 reviews
★★★★★

I was charged $175.00 to program my key for a 2020 Acura. In comparison the Acura dealership only charges 90.00. I like to support small biz but this seems way out of line.

Response from the owner · a year ago

The dealer you have to go to a locksmith coming to you is convenient and naturally cost more. Our equipment charges a token fee that can range in price. I had to access online data to program your key fob for it to function correctly. Sorry you feel I over charged you. If you came to me it would have Been cheaper. The cost was 120 to program and 55 for token access.

Review from Google · view on Google

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