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Lodi Auto Care

Car repair and maintenance service · Lodi, CA · reviewed since 2021

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%50+3.5Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#281 of 348 auto repair shopsPosition by Experts Score among all companies we track in this category. · better than 19%
4.8 ★★★★★ 118 Google reviews · 3 photos
92%five-star reviews
4.82★last 12 monthsAverage stars on reviews from the last 12 months only.
4.5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
53%reviews answered by the owner
Oct 2026latest review

Lodi Auto Care at a glance

Customers frequently cite quick turnaround times, friendly staff, and transparent pricing for services like oil changes, brake repairs, and diagnostics. Reviews highlight the shop's ability to handle urgent issues same-day and provide clear explanations without pressure. However, a minority of low-star reviews criticize the shop for failing to address specific requested repairs, using incorrect fluids, and delivering work that did not resolve underlying mechanical problems.

  • Google rating: 4.8 out of 5 from 118 reviews (92% five-star).
  • Reviews on this page: 118 Google reviews (94 with written comments, 1 with photos).
  • Owner responses: the business replied to 53% of reviews.
  • Most recent review: October 7, 2026.
  • Service: Auto Repair Shop serving Lodi, California.

Data from Google, last updated November 1, 2026.

Score profile vs other auto repair shops

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

Satisfaction78Reliability70Craft & service100Value100Momentum100Replies to reviews50Satisfaction: 78 (median 89)Reliability: 70 (median 86)Craft & service: 100 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 50 (median 60)
Lodi Auto CareAuto Repair Shops median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lodi Auto Care: 78/100 on this factor. Category median: 89.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lodi Auto Care: 70/100 on this factor. Category median: 86.B
70
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Lodi Auto Care: 100/100 on this factor. Category median: 99.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lodi Auto Care: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lodi Auto Care: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lodi Auto Care: 50/100 on this factor. Category median: 60.C
50

Bar = this company · dark tick = category median.

Star ratings

118 Google reviews we collected

  • 5 stars10992%
  • 4 stars33%
  • 3 stars00%
  • 2 stars11%
  • 1 star54%

Praise vs complaints

Phrases our text analysis found in 94 written reviews

  • Praise15495%
  • Complaints85%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1161%
  • Reasonable739%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Speed & response4025%
  • Staff & attitude3220%
  • Price & value2717%
  • Quality & results2616%
  • Honesty & trust1710%
  • Would recommend149%
  • Communication64%

What customers talk about

We read 94 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “He was prompt, friendly, and professional in taking care of my car needs.”
  • “They repaired our vehicle in a timely manner and the staff were friendly.”
  • “Prices were fair and I felt that the issues that were brought up were honest issues.”
    “Didn’t Overcharge me for services”
  • “Excellent service I will be telling everyone I know.”
    “It was not fixed in stages.”
  • “…hey can do on any given day… I can say they do care about doing good/honest work and making it easy - that’s clearly in their character.…”
  • “I would highly recommend this location to everyone!”
  • “They explained everything in detail, gave a fair price, and completed the work quickly without cutting corners.”

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Lodi Auto Care for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

PatrickLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They don’t have to be this cool and they are. We were finishing a road trip and headed back home and our car started full rumble. It was Friday afternoon and they took us right in and put us right back on the road with new spark plugs. I can’t make promises for what they can do on any given day… I can say they do…

Great priceAuto engine diagnosticService not listed
ReneeLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

This is the Hopital for your auto mobil took good care of my car twice educated me on what was happening. Simple repairs to keep my car running smoothly.

adreana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

my experience was perfect! super friendly workers! will be back for my next oil change!

DanLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Heard about them on the radio. When our car had issues because of the heavy rain storms, we took it there. Maria helped us out and we were happy with the repairs. However, the problem reoccurred and we took it back to them. It wasn't there fault, the storm did more damage than we originally thought. Our insurance…

Jaiprit1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Jagraj was super helpful! He was prompt, friendly, and professional in taking care of my car needs. I would highly recommend this location to everyone!

Great priceTires
Bryan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★

Asked for slip yoke to be greased because of common issue with vehicle. Technicians did not inspect or perform the fix even though I repeated it 3 times. Performed basic unrelated tests. They were nice but it is apparent they don’t care, did not even recommend next steps until asked. Called 20 minutes before close…

Photos

Customer reviews

4.8 ★★★★★ 118 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Grace Castro59 reviewsTotal number of Google reviews Grace has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Incredible customer service from the owner of this shop

Response from the owner · 3 weeks ago

Hi, Grace. We are thrilled to learn that you had a positive experience with us!

Patrick HallLocal Guide · 36 reviewsTotal number of Google reviews Patrick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They don’t have to be this cool and they are. We were finishing a road trip and headed back home and our car started full rumble. It was Friday afternoon and they took us right in and put us right back on the road with new spark plugs. I can’t make promises for what they can do on any given day… I can say they do care about doing good/honest work and making it easy - that’s clearly in their character. THANK YOU for making the rest of our road trip easy and care free. It means so much to us! Wishing you best customers ahead.

  • Price assessment: Great price
  • Services: Auto engine diagnostic, Service not listed
Response from the owner · a month ago

Hi, Patrick. Thank you so much for leaving us a stellar review!

Renee YoungLocal Guide · 40 reviewsTotal number of Google reviews Renee has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This is the Hopital for your auto mobil took good care of my car twice educated me on what was happening. Simple repairs to keep my car running smoothly.

Response from the owner · Edited 4 months ago

Hi, Renee. Your feedback is highly appreciated. Thank you for the review!

adreana2 reviewsTotal number of Google reviews adreana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

my experience was perfect! super friendly workers! will be back for my next oil change!

Response from the owner · 5 months ago

Hi, Adreana. Your feedback is highly appreciated. Thank you for the review!

Dan PerezLocal Guide · 38 reviewsTotal number of Google reviews Dan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Heard about them on the radio. When our car had issues because of the heavy rain storms, we took it there. Maria helped us out and we were happy with the repairs. However, the problem reoccurred and we took it back to them. It wasn't there fault, the storm did more damage than we originally thought. Our insurance wasn't going to cover the second visit, but Maria went to war for us and got it taken care of. I highly recommend them.

Response from the owner · 5 months ago

Hi, Dan. We appreciate the kind words and are glad we could provide you with a positive experience!

Jaiprit Rai1 reviewTotal number of Google reviews Jaiprit has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jagraj was super helpful! He was prompt, friendly, and professional in taking care of my car needs. I would highly recommend this location to everyone!

  • Price assessment: Great price
  • Services: Tires
Response from the owner · 5 months ago

Hi, Jaiprit. Thanks for taking the time to share your positive experience. We truly appreciate it!

Bryan Gonzalez2 reviewsTotal number of Google reviews Bryan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Asked for slip yoke to be greased because of common issue with vehicle. Technicians did not inspect or perform the fix even though I repeated it 3 times. Performed basic unrelated tests. They were nice but it is apparent they don’t care, did not even recommend next steps until asked. Called 20 minutes before close for vehicle pick up. Took to transmission shop same day and they disagreed with the shops assessment of slipping transmission.

Jesus Garcia1 reviewTotal number of Google reviews Jesus has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Was able to get my car inspected right away. Prices were fair and I felt that the issues that were brought up were honest issues. Didn’t feel pressured to do anything and explanations about issues related to my car were clear. This was my first time coming to Lodi Auto Care and I definitely had a positive experience.

  • Price assessment: Reasonable price
  • Services: Air conditioning
Response from the owner · 5 months ago

Hi, Jesus. We appreciate the kind words and are glad we could provide you with a positive experience!

rebecca Delito1 reviewTotal number of Google reviews rebecca has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They got me in their shop real quick actually I needed them to go over a few things to other mechanics advise me and I didn't need a water pump after all they are very honest and I just found a new mechanic

Response from the owner · 5 months ago

Hi, Rebecca. Thanks for taking the time to share your positive experience. We truly appreciate it!

Karri Dominguez1 reviewTotal number of Google reviews Karri has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Real honest, nice place! Didn’t Overcharge me for services

Response from the owner · 6 months ago

Hi, Karri. We are thrilled to learn that you had a positive experience with us!

Lodi Auto Care on Google Maps →

Business details