Incredible customer service from the owner of this shop
Hi, Grace. We are thrilled to learn that you had a positive experience with us!

Customers frequently cite quick turnaround times, friendly staff, and transparent pricing for services like oil changes, brake repairs, and diagnostics. Reviews highlight the shop's ability to handle urgent issues same-day and provide clear explanations without pressure. However, a minority of low-star reviews criticize the shop for failing to address specific requested repairs, using incorrect fluids, and delivering work that did not resolve underlying mechanical problems.
Data from Google, last updated November 1, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
118 Google reviews we collected
Phrases our text analysis found in 94 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 94 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was prompt, friendly, and professional in taking care of my car needs.”
“They repaired our vehicle in a timely manner and the staff were friendly.”
“Prices were fair and I felt that the issues that were brought up were honest issues.”
“Didn’t Overcharge me for services”
“Excellent service I will be telling everyone I know.”
“It was not fixed in stages.”
“…hey can do on any given day… I can say they do care about doing good/honest work and making it easy - that’s clearly in their character.…”
“I would highly recommend this location to everyone!”
“They explained everything in detail, gave a fair price, and completed the work quickly without cutting corners.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Lodi Auto Care for 8 kinds of job. Pick one to see what they paid and said.
They don’t have to be this cool and they are. We were finishing a road trip and headed back home and our car started full rumble. It was Friday afternoon and they took us right in and put us right back on the road with new spark plugs. I can’t make promises for what they can do on any given day… I can say they do…
This is the Hopital for your auto mobil took good care of my car twice educated me on what was happening. Simple repairs to keep my car running smoothly.
my experience was perfect! super friendly workers! will be back for my next oil change!
Heard about them on the radio. When our car had issues because of the heavy rain storms, we took it there. Maria helped us out and we were happy with the repairs. However, the problem reoccurred and we took it back to them. It wasn't there fault, the storm did more damage than we originally thought. Our insurance…
Jagraj was super helpful! He was prompt, friendly, and professional in taking care of my car needs. I would highly recommend this location to everyone!
Asked for slip yoke to be greased because of common issue with vehicle. Technicians did not inspect or perform the fix even though I repeated it 3 times. Performed basic unrelated tests. They were nice but it is apparent they don’t care, did not even recommend next steps until asked. Called 20 minutes before close…
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 21 | — |
| Tires | 11 | — |
| Auto engine diagnostic | 7 | — |
| Air conditioning | 5 | — |
| Brakes | 5 | — |
| Wheel alignment | 3 | — |
| Battery | 3 | — |
| Steering & suspension repair | 2 | — |
4.8 ★★★★★ 118 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Incredible customer service from the owner of this shop
Hi, Grace. We are thrilled to learn that you had a positive experience with us!
They don’t have to be this cool and they are. We were finishing a road trip and headed back home and our car started full rumble. It was Friday afternoon and they took us right in and put us right back on the road with new spark plugs. I can’t make promises for what they can do on any given day… I can say they do care about doing good/honest work and making it easy - that’s clearly in their character. THANK YOU for making the rest of our road trip easy and care free. It means so much to us! Wishing you best customers ahead.
Hi, Patrick. Thank you so much for leaving us a stellar review!
This is the Hopital for your auto mobil took good care of my car twice educated me on what was happening. Simple repairs to keep my car running smoothly.
Hi, Renee. Your feedback is highly appreciated. Thank you for the review!
my experience was perfect! super friendly workers! will be back for my next oil change!
Hi, Adreana. Your feedback is highly appreciated. Thank you for the review!
Heard about them on the radio. When our car had issues because of the heavy rain storms, we took it there. Maria helped us out and we were happy with the repairs. However, the problem reoccurred and we took it back to them. It wasn't there fault, the storm did more damage than we originally thought. Our insurance wasn't going to cover the second visit, but Maria went to war for us and got it taken care of. I highly recommend them.
Hi, Dan. We appreciate the kind words and are glad we could provide you with a positive experience!
Jagraj was super helpful! He was prompt, friendly, and professional in taking care of my car needs. I would highly recommend this location to everyone!
Hi, Jaiprit. Thanks for taking the time to share your positive experience. We truly appreciate it!
Asked for slip yoke to be greased because of common issue with vehicle. Technicians did not inspect or perform the fix even though I repeated it 3 times. Performed basic unrelated tests. They were nice but it is apparent they don’t care, did not even recommend next steps until asked. Called 20 minutes before close for vehicle pick up. Took to transmission shop same day and they disagreed with the shops assessment of slipping transmission.
Was able to get my car inspected right away. Prices were fair and I felt that the issues that were brought up were honest issues. Didn’t feel pressured to do anything and explanations about issues related to my car were clear. This was my first time coming to Lodi Auto Care and I definitely had a positive experience.
Hi, Jesus. We appreciate the kind words and are glad we could provide you with a positive experience!
They got me in their shop real quick actually I needed them to go over a few things to other mechanics advise me and I didn't need a water pump after all they are very honest and I just found a new mechanic
Hi, Rebecca. Thanks for taking the time to share your positive experience. We truly appreciate it!
Real honest, nice place! Didn’t Overcharge me for services
Hi, Karri. We are thrilled to learn that you had a positive experience with us!