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Long Family Electric

5.0 ★★★★★ · 21 Google reviews · 8 photos
Electrician · Anchorage, AK

Long Family Electric at a glance

Customers consistently praise Long Family Electric for punctual arrivals, clear communication, and fair pricing across various residential and commercial projects. Reviewers highlight the team's professionalism, responsiveness to inquiries, and willingness to address issues promptly, even when errors occur. Services range from light fixture installations to complex generator repairs, with clients noting the company's flexibility in scheduling and transparent invoicing processes.

  • Google rating: 5.0 out of 5 from 21 reviews (100% five-star).
  • Reviews on this page: 21 Google reviews (21 with written comments, 1 with photos).
  • Owner responses: the business replied to 90% of reviews.
  • Most recent review: September 28, 2023.
  • Service: Lighting Installation Service serving Anchorage, Alaska.

Data from Google, last updated October 27, 2026.

Photos

Customer reviews

5.0
★★★★★
21 reviews on Google
5★21
4★0
3★0
2★0
1★0

Reviews from Google, shown as published (original wording, unedited).

War Budgies2 reviews
★★★★★

Fantastic people, professional and responsive even weeks after the install

  • Positive: Responsiveness, Quality, Professionalism
  • Services: Electrical wiring installation
Response from the owner · 3 years ago

Thank you for the review

Review from Google · view on Google
tanner hongsloLocal Guide · 16 reviews
★★★★★

I can’t say enough good things about this company. Whenever you call, they are always extremely friendly and professional. If for some reason they can’t get to the phone or need to call you back, they always call back exactly when they say they will. I’ve had them out to my property multiple times, and used them as subcontractors for various other projects through work. If for some reason, they are going to be running a few minutes late, even as little as 15 minutes, they always give me a call, at least an hour in advance and let me know. I have no problem referring them to anyone I know in need of any type of electrical work. Extremely professional, no complaints at all. Great company!

  • Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Response from the owner · 3 years ago

Thank you for the review, Tanner!

Review from Google · view on Google
Wesley Fultz1 review
★★★★★

Great guys!!!! Rick is a boss on the phone!!!

Review from Google · view on Google
Lu Woods2 reviews
★★★★★

I want to say thank you , thank you. Long Family Electric was professional, friendly and very courteous. They showed up when they said they would. They answered all my questions and worked swiftly. My new lights are keeping this old lady out of the dark.

  • Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
  • Services: Outdoor lighting installation, Electrical outlet & switch installation
Response from the owner · 3 years ago

Thank you, Lu, for the great review!

Review from Google · view on Google
Rick Hitz9 reviews
★★★★★

David Long is a friendly professional who gladly explained the issue and then did an excellent job of repair. On time with a positive attitude, I would highly recommend Long’s Family Electric.

  • Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
  • Services: Electrical wiring repair, Electrical outlet & switch installation
Response from the owner · 4 years ago

Thank you, Rick, for the review! We appreciate it. : )

Review from Google · view on Google
Shawn O'FallonLocal Guide · 62 reviews
★★★★★

You can tell more about what a company is like when something goes wrong than when it goes right. In our case the fault was Long Family Electric's. They admitted it with no excuses or hesitancy. They quickly made it right. No one is perfect, perhaps me less than most, so I will take a company that provides customer service like Long Family Electric every time.

  • Positive: Professionalism
  • Services: Installation
Response from the owner · 5 years ago

Glad to make it right! Thank you for the 5 star review!

Review from Google · view on Google
Carrie P7 reviews
★★★★★

Rick, David and Robert were so great to work with. I needed multiple things installed outside of my house before winter and Rick was great working me in. David came out and made sure of everything I needed done for the estimate. Robert came in to do the work and kept me informed every step of the way to make sure I was happy. Also he was really patient with all of my questions. I would definitely recommend them for any electrical work you may need.

Response from the owner · 5 years ago

We appreciate the review! And we appreciate your patience during this busy time and labor shortage, as you had to wait awhile to get scheduled.

Review from Google · view on Google
Cassandra Ayerdis1 review
★★★★★

Rob did an excellent job! Had them install some exterior and interior outlets. Would definitely recommend for anyone looking for an electrician.

  • Positive: Responsiveness, Quality, Professionalism, Value
  • Services: Electrical outlet & switch installation, Electrical panel repair
Response from the owner · 5 years ago

Thank you for your review! Glad to hear that Rob continues to aim for customer satisfaction.

Review from Google · view on Google
Brian Vanderwood3 reviews
★★★★★

Although I have not had a need for electrical services, I recently met David Long and instantly felt that he is committed to serving his clients with their best interest in mind and is passionate about performing at the highest level with professionalism. I strongly recommend you call and give his team an opportunity to earn your business - you will be quite surprised with their impressive customer care.

  • Positive: Professionalism
Review from Google · view on Google
Ralph Renzi9 reviews
★★★★★

Highly recommended! Rob and Alfie were very knowledgeable and professional. My old house presented a few challenges but they handled them expertly. THANK YOU!!!

  • Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
  • Services: General repairs, Ground wire installation, Electrical panel replacement or upgrading
Response from the owner · 5 years ago

Ralph, your review means a lot. Glad to help you with the challenges and find solutions. We are glad to have Rob and Alphy on our crew.

Review from Google · view on Google

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