Google reviewers rate Long Point Pest Control 4.9 out of 5 based on 392 reviews, with the owner responding to only 3% of them. Customers frequently praise the company for punctual, thorough, and effective pest control services, highlighting professional communication, reasonable pricing, and consistent technician reliability over long periods. However, some low-star reviews note specific instances of missed appointments without prior notice, ineffective treatment results, and complaints regarding reckless driving by company vehicles.
Google rating: 4.9 out of 5 from 392 reviews (96% five-star).
Reviews on this page: 392 Google reviews (293 with written comments).
Owner responses: the business replied to 3% of reviews.
Most recent review: November 2, 2026.
Service: Wildlife serving Houston, Texas.
Data from Google, last updated November 3, 2026.
Star ratings
392 Google reviews we collected
4.9of 5
5 stars37796%
4 stars51%
3 stars00%
2 stars41%
1 star62%
Praise vs complaints
Phrases our text analysis found in 293 written reviews
99%praise
Praise48899%
Complaints51%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude15331%
Speed & response12125%
Quality & results10822%
Would recommend429%
Price & value245%
Honesty & trust235%
Communication224%
What customers talk about
We read 293 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“It's wonderful to have personal, friendly, thorough technicians coming to our home.”
“Service is always reliable; they show up on time, are great to chat with, and their services seem to really be effective.”
“Been using Long Point Pest for over 25 years and always get great service!”
“I always recommend their services to all my family and friends.”
“We've used Lonpoint Pest for several years now and find them to be honest, reliable, knowledgeable and fair priced.”
“My technicians - and the people in the office - have always been dependable, pleasant, and responsive.”
“Since it is a rainy day, Jeremy communicates and provides all service options.”
People customers mention
Henry10 reviews
Joe9 reviews
Jeremy7 reviews
Devon5 reviews
Devin3 reviews
Chavez3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Long Point has been my pest control company of choice since I moved into my home 26 years ago. My technicians - and the people in the office - have always been dependable, pleasant, and responsive. Jeremy has been servicing my home for the last couple of years and is great!
Services: General pest inspection
K
Kay Easton5 reviewsiTotal number of Google reviews Kay has written across all businesses on Google Maps, not just this one.
I have been a customer of Long Point for decades. They are always on time. The charges are very reasonable. The customer service is personal and attentive. I know all of their professionals by name and they know my home, my kids and pets and sensitivities. You cannot go wrong with hiring Long Point. Highly recommend.
P
Paula Brennan7 reviewsiTotal number of Google reviews Paula has written across all businesses on Google Maps, not just this one.
