Google reviewers rate Longhorn Windows and Roofing 4.9 out of 5 based on 97 reviews, with the owner responding to 66 percent of them. Customers frequently praise the company for reasonable pricing, punctual installation crews, and clear communication during the sales process. While most feedback highlights efficient service and thorough cleanup after window and roof replacements, a minority of low-star reviews report unresolved installation issues and a lack of follow-up after payment.
Google rating: 4.9 out of 5 from 97 reviews (97% five-star).
Reviews on this page: 97 Google reviews (96 with written comments, 27 with photos).
Owner responses: the business replied to 66% of reviews.
Most recent review: October 19, 2026.
Service: Window Dealer serving Houston, Texas.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.9
★★★★★
97 reviews on Google
5★94
4★0
3★0
2★0
1★3
Reviews from Google, shown as published (original wording, unedited).
PV
Praveen Varghese5 reviews
★★★★★
Fantastic experience with Longhorn Windows.
1. They measured the windows quickly and did not make me sit through a long powerpoint about how their windows were the best windows and no how one else can do windows like them.
2. They were not pushy when trying to sell the windows, and not overpriced!
3. Communication was excellent.
4. On installation day, Eli's team were very quick install the windows.
5. This is my second time using Longhorn. The first time was a couple years back on a different house and have had no issues with those windows.
Price assessment: Reasonable price
Services: Sliding glass door installation & replacement, General window replacement
Response from the owner · 6 days ago
Hi Praveen! 😊 We truly appreciate your glowing review and are thrilled to know your second experience with us was just as amazing. It’s great to hear that our team provided swift, respectful service without any high-pressure tactics. We're always here if you need anything in the future!
Are sell person Bobby, was very welcoming, he had a very good presentation, good sense of humor. And he answered every question..
Response from the owner · a week ago
Hello! We're so grateful for your positive feedback! It's wonderful to hear that Bobby provided a welcoming experience with his presentation and sense of humor. Your satisfaction means the world to us, and we're here for any other questions you might have. Cheers to beautifully upgraded windows!
This is Leona Templet.
Longhorn Roofing provided quality work at a reasonable price. They were very dependable in their scheduling and completion of the garage roof replacement, and installation of a custom made gutter
across the breezeway. Longhorn Roofing guarantees their work, and we would definitely recommend them.
Mack & Leona Templet
Price assessment: Great price
Services: Service not listed
Response from the owner · 2 weeks ago
Hello Leona! We're really glad to know that you found our services reliable and reasonably priced. It warms our hearts to hear your kind words and we're happy that you're satisfied with your new garage roof and breezeway gutter installation. A big thank you for recommending us!
These folks did a fantastic job! Fair price, complete professionalism, there was one tricky arch window where the Sheetrock had to be redone because of an error with the original install from 27 years ago (they came out and fixed it the next day). I really can’t say enough positive things about our experience. Eli is the best!!!
Price assessment: Reasonable price
Services: General window replacement
Response from the owner · 2 weeks ago
Wow, Meredith, we're delighted by your wonderful feedback! 🤗 We're happy to hear that you appreciated our team's efforts and Eli will be pleased with your shout-out. It's fantastic that we could resolve the tricky situation with the arch window promptly. Thank you again for the trust you placed in us!
Extremely pleased with the entire process of replacing all the windows in my house, from communication, competitive pricing and quality of the windows I can’t recommend longhorn windows and roofing enough. The day of installation the crew showed up on time and got straight to work, they were extremely nice and done an amazing job on cleaning up after theirselves once they finished.
Response from the owner · 3 weeks ago
Denton, thank you for trusting us with every window in your home! We’re glad the communication, pricing, and finished windows all met your expectations. We’ll pass along your kind words to the installation crew, especially your note about how they cared for your home and cleaned up afterward. We appreciate the recommendation!
The sales guy was excellent he listened. He gave us options and upon installation that he followed through the install guys came did a wonderful job and a reasonable amount of time and cleaned up everything with the minimum interruptions I would highly recommend them and use them again.
Response from the owner · 3 weeks ago
Thank you, Doffie! We’re glad you felt heard and had options to choose from. It’s great to hear the installation went smoothly and the crew kept disruptions to a minimum. We appreciate your recommendation and would be happy to help again whenever you need us!
Longhorn Windows and Roofing recently replaced most all of the windows at my house. I was referred to this company by relatives, and I am so happy I went with them. The price was very reasonable, and Eli (owner) and his team were fantastic. I LOVE my new windows and have received compliments from neighbors about how nice they look. Thank you to Longhorn!!
Price assessment: Great price
Services: General window replacement
Response from the owner · 3 weeks ago
Charlie, this means a lot to us! Thank you for giving us a chance after your relatives recommended us. Eli and the team will love hearing that you’re enjoying your new windows—and that your neighbors have noticed them, too. We appreciate you trusting us with your home!
We had an amazing experience with Longhorn Windows! After talking with another company, we almost gave up on replacing our windows. Someone referred Longhorn, and they made the entire process so much easier than we expected. If I had known it could be this simple and stress-free, I would have done it years ago!
Everyone has been so friendly, professional, and great at communicating. They kept us informed, followed through on everything they promised, showed up when they said they would, and left everything spotless when the job was done.
We couldn't be happier with the results and highly recommend Longhorn Windows!
Price assessment: Reasonable price
Services: General window replacement
Response from the owner · 3 weeks ago
Thank you for sharing this! We’re so glad you gave us a call after your first experience left you unsure about replacing your windows. Hearing that the process felt easy and that our team kept its promises means a lot. We hope you enjoy the new windows for years to come!
David and the rest of the Longhorn Windows team made my window replacement experience very pleasurable! I had so many questions about replacing the windows on my 40 year old home, and David was able to answer every single one of them. Great customer service from everyone involved. Longhorn Windows has a new customer for life!
Price assessment: Great price
Services: General window replacement
Response from the owner · 3 weeks ago
Alicia, thank you for the kind words! Replacing windows in a 40-year-old home can bring up a lot of questions, and we’re glad David could walk you through them. We’ll make sure he and the rest of the team hear your feedback. We’re grateful you chose Longhorn!
The sales rep was knowledgeable & made helpful suggestions that saved us money and made things looked better than if we hadn’t made the changes he suggested. We needed a company that would REALLY know what they were doing b/c we had a bank of 4 picture windows that leaked and had rotten wood, as well as some other unusual challenges to work around. We had 18 custom windows installed, they were in and out in a single day, and the craftsmanship such as the caulking was excellent. The workers were respectful, and I had no trouble communicating my wishes during the process. The windows look great, were competitively priced, and keep out so much noise that I can’t even hear my neighbor’s riding lawnmower. We had a small area of dissatisfaction a few days later, and they scheduled a crew of 3 guys to come fix it to my complete satisfaction with no pushback or hassle. I 100% recommend Longhorn Windows.
Services: General window replacement
Response from the owner · Edited 3 months ago
We’re absolutely delighted to read your review. 😊 It's wonderful to know that our team could provide such a positive experience for you, especially with the unique challenges you mentioned! Thank you so much for recommending us – it really means a lot. We’re here for anything you might need now or in the future!