Lopez & Lopez, REALTORS® at Long Realty Company at a glance
Google reviewers rate Lopez & Lopez highly, with a 5/5 average from 127 reviews and an 87% owner response rate. Clients frequently cite the team’s professionalism, patience, and clear communication during both buying and selling transactions. Many highlight the agents' ability to guide out-of-state or first-time buyers through complex processes, including virtual tours and negotiation. While most feedback is positive, one mixed review notes that while individual agents were helpful, the overall experience lacked certain expected details.
Google rating: 5.0 out of 5 from 127 reviews (98% five-star).
Reviews on this page: 127 Google reviews (117 with written comments, 3 with photos).
Owner responses: the business replied to 87% of reviews.
Most recent review: August 14, 2026.
Service: Real Estate Agent serving Tucson, Arizona.
Data from Google, last updated November 3, 2026.
Star ratings
127 Google reviews we collected
5.0of 5
5 stars12498%
4 stars11%
3 stars22%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 117 written reviews
99%praise
Praise19399%
Complaints21%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude5528%
Would recommend3618%
Speed & response3015%
Quality & results2915%
Communication2111%
Honesty & trust179%
Price & value74%
What customers talk about
We read 117 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…times in our lives became a journey filled with hope because of the compassion, dedication, and professionalism of this team!…”
“We highly recommend to anyone looking for a reliable and professional title company!”
“The team was professional, responsive, knowledgeable, and made the entire process smooth and stress-free.”
“Their attention to detail and ability to cover every base gave me complete confidence, and their calm, polished approach made the entire home-buying e…”
“They listened to our needs, understood the urgency of our situation, and worked tirelessly to make every step of the process as smooth as possible.”
“Joel is knowledgeable, honest, patient and always willing to go the extra mile for you.”
“Because the property needed a fair amount of work to be done before closing, quite a number of communications with different parties had to be managed.”
People customers mention
Ryan20 reviews
Tyler10 reviews
Joel9 reviews
Tana9 reviews
Adely7 reviews
Pielemeier6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
There are simply not enough words to express our gratitude to this incredible team! Our move to Tucson wasn’t just about purchasing a home—it was a necessary step so I could receive healthcare treatment. What could have been one of the most stressful times in our lives became a journey filled with hope because of the compassion, dedication, and professionalism of this team!
Our lender and team (Neighborhood Loans), Alex, Anna, Alison, and our amazing realtors team, Joel, Charlie, Tana, and Tyler (Lopez & Lopez). From the very beginning, they treated us like family rather than just another transaction. They listened to our needs, understood the urgency of our situation, and worked tirelessly to make every step of the process as smooth as possible. Their communication was exceptional, their expertise was invaluable, and their kindness gave us peace of mind when we needed it most. Joel, Charlie, Tana, and Tyler didn’t just help us find a house—they helped us find a home where we can focus on healing, hope, and this new chapter in our lives. Alex & his team went above and beyond to ensure the lending process was seamless, always taking the time to explain every detail and helping us feel confident every step of the way.
And Agave Title! Thank you, Carolyn, Ashley, Ruth and team! Thanks for keeping what could be a very stressful process light and enjoyable. Thank you for the laughs and support. Excellent experience with your title company! The team was professional, responsive, knowledgeable, and made the entire process smooth and stress-free. They kept everything organized, communicated clearly, and went above and beyond to make sure everything was handled properly. We highly recommend to anyone looking for a reliable and professional title company!
What truly sets this team apart is their heart. Their integrity, compassion, patience, and genuine care for our family are qualities we’ll never forget. They celebrated our victories, helped us overcome every challenge, and reminded us that there are still people who lead with kindness and serve with excellence.
We are forever grateful for everything you ALL have done for our family. If you’re looking for a lender, real estate team and title company who will go above and beyond, advocate for you, and truly care about your well-being, look no further. They are the very best, and we recommend them with our whole hearts.
Thank you for helping make our dream of a new beginning possible. We will never forget your compassion, your dedication, and the lasting difference you’ve made in our lives! We expect to see you at the housewarming! 😊🎉
Response from the owner · 2 months ago
Dear Cass & Brandon,
Wow. Thank you so much for taking the time to write this. Your incredibly kind words mean more to all of us than you know.
On behalf of Joel, Tyler, Charlie, Tana, and the entire team, it has truly been our privilege to walk alongside you through this journey. After two years together, seeing you finally make it to Tucson and into your new home feels especially meaningful. This was never “just a transaction” to any of us—we were invested in getting you here, getting you settled, and helping make this next chapter possible.
Cass, your strength, humor, determination, and positivity throughout everything you have been navigating have been remarkable. We are grateful that you trusted us with such an important part of your lives and allowed us to be part of your Tucson success story.
And yes—we absolutely expect the housewarming invitation! 😊 We can't wait to see you, Brandon, Chewy & Felix enjoying the home that took all of us two years to finally get you into!
Thank you for your trust, your friendship, and one of the most generous thank-you messages we could ever receive. The feeling is mutual: you are officially part of our story, too.
Here’s to your new home, your new chapter, and most importantly, continued health, healing, happiness, and many wonderful years ahead.
With love and gratitude,
Joel, Tyler, Charlie & Tana
J
Juan Castro2 reviewsiTotal number of Google reviews Juan has written across all businesses on Google Maps, not just this one.
My wife and I have used this team for multiple transactions and I can speak highly of everyone we have dealt with. However, Joel Pielemeier is on another level altogether, a true superstar in his field.
Joel is knowledgeable, honest, patient and always willing to go the extra mile for you. It really is hard to properly articulate how good he is and would highly recommend him to anyone looking for a home in the Tucson area.
Response from the owner · 4 months ago
Thank you so much for your kind words and continued trust in our team! It means the world to us that you've chosen Lopez & Lopez REALTORS® for multiple transactions over the years.
We're especially grateful for your recognition of Joel. His commitment to serving clients with honesty, patience, and expertise is something we're incredibly proud of. Knowing he made such a positive impact on your experience is the highest compliment we could receive.
Thank you again for your recommendation and for allowing us to be part of your real estate journey. We look forward to serving you for years to come! 🏡💛
A
Art Account2 reviewsiTotal number of Google reviews Art has written across all businesses on Google Maps, not just this one.
Tyler and Tana are the best realtors in Tucson, bar none. If you’re thinking about a purchasing or selling a house, do yourself a favor and stop your google search right now and call them immediately. You won’t regret it!
Response from the owner · 4 months ago
Thank you so much for your kind words and recommendation! We are truly honored by your trust and support.
Helping our clients navigate one of life's biggest decisions is a responsibility we never take lightly, and reviews like yours mean the world to us. Whether someone is buying their first home, upgrading, downsizing, or selling a property they've loved for years, our goal is always to provide exceptional service, communication, and results.
Thank you again for taking the time to share your experience. We are grateful to be part of such an amazing Tucson community and look forward to helping many more families achieve their real estate goals.
– Tyler & Tana Lopez
Lopez & Lopez, REALTORS®
J
Jeffrey Nealy6 reviewsiTotal number of Google reviews Jeffrey has written across all businesses on Google Maps, not just this one.
My realtor Richie Rich was very patient and worked very hard to find myself and my wife a beautiful home here in Tucson I would recommend him and his company to anyone it was very professional and I enjoyed the search thank you very much
Response from the owner · 11 months ago
Thank you so much, Jeffrey! We’re thrilled to hear that Richie made the home search such a positive and patient experience. Finding the right home takes teamwork, care, and dedication — and we’re so happy to have been part of your journey here in Tucson. Congratulations to you and your wife! 🏡✨
J
Jadah MilamLocal Guide · 25 reviewsiTotal number of Google reviews Jadah has written across all businesses on Google Maps, not just this one.
Our experience was easy. We new what we wanted and Rich made it happen. We ran into a few hiccups because it was a quick sale but communication was direct and changes were taken care of by Rich and his team, so we were relieved of the unexpected stress. We love our home. Thank you.
Response from the owner · 11 months ago
Thank you so much, Jadah! We’re thrilled to hear that your home-buying journey felt smooth and supported — even through the quick sale! Rich and our Lopez & Lopez REALTORS® team take pride in communicating clearly and handling the details so our clients can focus on the excitement of their new home. Congratulations and welcome home! 🏡✨
J
joe smythe17 reviewsiTotal number of Google reviews joe has written across all businesses on Google Maps, not just this one.
Joel, is extremely professional and responsive to all my questions and concerns, I feel CERY confident in his representation. Consummate professionals at Lopez and Lopez.
Response from the owner · a year ago
Thank you so much, Joe! We’re thrilled to hear you had such a positive experience working with Joel. His professionalism and communication are just a few of the reasons we’re proud to have him on our team. We truly appreciate your trust in Lopez & Lopez REALTORS® and are honored to have helped guide you through your journey.
D
Doug OttoLocal Guide · 60 reviewsiTotal number of Google reviews Doug has written across all businesses on Google Maps, not just this one.
Working with this real estate company was an absolute pleasure from start to finish. From the very first conversation, it was clear I was in the hands of true professionals. Their team is not only courteous and approachable but also highly skilled negotiators who know exactly how to advocate for their clients’ best interests.
What impressed me most was their communication—clear, consistent, and always proactive. I never once felt left in the dark; they kept me fully informed at every stage of the process and anticipated questions before I even had to ask. Their attention to detail and ability to cover every base gave me complete confidence, and their calm, polished approach made the entire home-buying experience smooth and even enjoyable.
This is a company that sets the gold standard for real estate service: professional, diligent, and genuinely invested in their clients’ success. Thanks to their dedication and expertise, I was able to find and secure the perfect home. I cannot recommend them highly enough—if you want a team that blends grace, skill, and absolute commitment to excellence, look no further.
Response from the owner · a year ago
Thank you so much for this wonderful review! 🌟 We are truly honored by your kind words and grateful that you trusted us to guide you through such an important journey. Clear communication, strong advocacy, and a smooth process are exactly what we strive to deliver for every client, and it means the world to know you felt that every step of the way.
Congratulations on your new home! 🏡✨ We wish you many years of happiness there, and please know our team is always here for you, your family, and your friends whenever you need us. Thank you again for allowing us to be part of this exciting chapter.
D
Dan Mani5 reviewsiTotal number of Google reviews Dan has written across all businesses on Google Maps, not just this one.
I have done a few business projects with Lopez & Lopez Realty Rich Pesqueira. I am very pleased with how Rich has assisted me with my projects. Rich is very personable and is always willing to go the extra step to make sure that he performs his best work for his clients. Thank you Rich for your support and dedication to assist your clients. Dan
Response from the owner · a year ago
Thank you so much, Dan! We’re thrilled to hear that working with Rich has been such a positive experience. His dedication, professionalism, and genuine care for his clients truly reflect the values we hold at Lopez & Lopez REALTORS®. We appreciate your continued trust and partnership — it’s always a pleasure collaborating with you!
D
Dave Lenox16 reviewsiTotal number of Google reviews Dave has written across all businesses on Google Maps, not just this one.
Joel and his team are amazing! We were looking remotely and his attention to detail, honest feedback, and going the extra mile to help us feel confident in our choice of house was much appreciated! We love our new home and can’t imagine living anywhere else. I would trust that team anytime!
Response from the owner · a year ago
Dave, thank you so much for your kind words! It was truly a pleasure. We’re so good you’re loving it, we’re always here if you need anything in the future!
K
Kold Cal4 reviewsiTotal number of Google reviews Kold has written across all businesses on Google Maps, not just this one.
This company was extremely professional, provided great customer service and delivered valuable insight throughout the entirety of the process. My Realtor Joel Pielemeier and his team, specifically (Ryan Clarke) was fully engaged from the beginning of the process to the end and I could not even wish upon on a star for a better experience. Thanks for making this an easy process team!
Response from the owner · a year ago
We are so pleased to hear you had a wonderful home purchasing experience with Ryan and Joel here at Lopez & Lopez, REALTORS®️ at Long Realty Company. They are truly leaders in our industry in regards to customer service and satisfaction. Make sure to send those you know and love their way so that they can ensure a possible home buying experience for them as well.
