Google reviewers rate Lords of Plumbing 4.9 out of 5 based on 285 reviews, with the owner responding to 53% of them. Customers frequently highlight punctual arrivals, clear communication, detailed explanations, and reasonable pricing for services like water heater installation and drain repairs. Recurring themes include professional conduct and effective problem-solving for both emergency and routine plumbing issues. However, some lower-rated reviews criticize specific charges as excessive or note instances where repairs did not fully resolve the original problem.
Google rating: 4.9 out of 5 from 285 reviews (94% five-star).
Reviews on this page: 285 Google reviews (168 with written comments, 2 with photos).
Owner responses: the business replied to 53% of reviews.
Most recent review: October 29, 2026.
Service: Gas Contractor serving Los Angeles, California.
Data from Google, last updated November 9, 2026.
Star ratings
285 Google reviews we collected
4.9of 5
5 stars26994%
4 stars72%
3 stars41%
2 stars21%
1 star31%
Praise vs complaints
Phrases our text analysis found in 168 written reviews
99%praise
Praise29899%
Complaints21%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude8629%
Speed & response5819%
Quality & results4515%
Communication3211%
Honesty & trust279%
Price & value269%
Would recommend269%
What customers talk about
We read 168 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We just used Lords of Plumbing at our rental in Santa Cruz, Ca and Travis was amazing, such a kind guy and worked so hard and quickly to get us hot water asap.”
“They tackled my sewer issue, gave me options for future maintenance, kept me informed and were quick and professional!”
“We had a sewage line backup problem, and Lords of Plumbing showed up and did a great job taking care of the problem.”
“James and Miguel were very professional and explained every step of the process in detail and answered all our questions.”
“Finally found a great plumbing company with integrity!”
“And the price was more than reasonable for the job and the rush nature of it.”
“I would highly recommend Dan and Lords of Plumbing.”
People customers mention
Dan6 reviews
Miguel5 reviews
James5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
We just used Lords of Plumbing at our rental in Santa Cruz, Ca and Travis was amazing, such a kind guy and worked so hard and quickly to get us hot water asap. He even came after his usual shift becasue we hadn’t had a warm shower for a few days. Thanks again!
Price assessment: Great price
Services: Water heater installation
Response from the owner · a week ago
Hi Madeline! We’re overjoyed that Travis could provide you with the friendly and effective service you needed. 🌟 It’s heartening to see how his hard work brightened your day. We're ready to help out anytime you need us. Thanks for sharing your experience!
J
Jill Danton8 reviewsiTotal number of Google reviews Jill has written across all businesses on Google Maps, not just this one.
Fantastic service, Great communication. Result is problem solved and peace of mind. James was the rep on site and he was terrific. They tackled my sewer issue, gave me options for future maintenance, kept me informed and were quick and professional!!! Highly recommend.
Price assessment: Reasonable price
Price: $1,000–1,200
Services: Drain cleaning, Sewer cleaning
Response from the owner · 2 weeks ago
Hi there! We’re delighted that our team could make such a positive impact and that James provided you with excellent service. 🎉 It's wonderful to hear you found everything clear and professional. Your kind words mean a lot to us, and we’re always here whenever you need us again!
C
Claudette Parnell2 reviewsiTotal number of Google reviews Claudette has written across all businesses on Google Maps, not just this one.
Finally found a great plumbing company with integrity! We had a sewage line backup problem, and Lords of Plumbing showed up and did a great job taking care of the problem. James and Miguel were very professional and explained every step of the process in detail and answered all our questions. They were very mindful of our property throughout the whole experience. These two plumbers are nice and considerate people who know their job and do it well.
I have already recommended this company to my neighbors, and when I need plumbing work done again, Lords of Plumbing will be the ones I call.
Hello Claudette, we’re so glad our team could help with your sewage line issue! It’s wonderful to know that James and Miguel took great care explaining everything and respecting your space. Your recommendation is incredibly valued, and we look forward to serving you again whenever needed!
G
Gary Murphy5 reviewsiTotal number of Google reviews Gary has written across all businesses on Google Maps, not just this one.
Lords of Plumbing are quick, reliable and great with communication. Even on a Saturday!
Price assessment: Reasonable price
Services: Toilet repair
Response from the owner · a month ago
Hi there, Gary! We're absolutely delighted to hear about your positive experience! 😊 Our team takes pride in being efficient and communicative, even on weekends. Should you need anything else, we're just a call away!
G
Greg Osborne1 reviewiTotal number of Google reviews Greg has written across all businesses on Google Maps, not just this one.
Miguel and the LOP team were absolutely fantastic. Hard working, accountable and fairly priced. I'd definitely use them again
Price assessment: Reasonable price
Services: Drain cleaning
Response from the owner · a month ago
Hello Greg! 😊 Your fantastic review brightened our day! We're so glad Miguel and the team could provide the quality service you deserve. We're always here for any future plumbing needs!
M
Mycroft13 reviewsiTotal number of Google reviews Mycroft has written across all businesses on Google Maps, not just this one.
Dan arrived on time. He got right to work. He was able to disconnect the broken flange from the top and then went under the house and was finished just after noon! Everything went very smoothly!! That's why Lords of Plumbing are 'our' plumbers. They're great!!
Price assessment: Reasonable price
Price: $200–400
Services: Plumbing pipe repair
Response from the owner · 2 years ago
Thanks! We think you’re great also!
D
Dennis Wynbrandt3 reviewsiTotal number of Google reviews Dennis has written across all businesses on Google Maps, not just this one.
Miguel Arias from Lords of Plumbing is awesome! Smart, kind, takes time to explain what's going on......I highly recommend him and the company.
Price assessment: Reasonable price
Price: $600–800
Services: Plumbing services
Response from the owner · 2 months ago
Hi Dennis! We're so delighted that Miguel made such a terrific impression during his visit. Your glowing recommendation truly warms our hearts. It's great to know that he provided you with all the information you needed. Thanks for trusting Lords of Plumbing!
B
Betty Anderson7 reviewsiTotal number of Google reviews Betty has written across all businesses on Google Maps, not just this one.
Travis and Trevor were the absolute best people I’ve ever dealt with for the incredibly rushed and important job I had to do, which wasn’t easy. And the price was more than reasonable for the job and the rush nature of it. Plus they were both nicest, most respectful competent men. I cannot thank them enough.
Price assessment: Reasonable price
Price: $2,000+
Services: Outdoor plumbing system repair, Service not listed
Response from the owner · 2 months ago
Hi Betty! It's wonderful to hear how pleased you were with Travis and Trevor's work on your urgent project. We truly appreciate your kind words and we're delighted you found our team both respectful and skilled. It means a lot to us that our pricing met your expectations too. If you need anything else, feel free to reach out anytime!
A
Antônio Furtado4 reviewsiTotal number of Google reviews Antônio has written across all businesses on Google Maps, not just this one.
James was great! Flushed out my tankless water heater to keep it maintained…I’ve been using Lords of Plumbing for quite a few years now…they are responsive..very professional and are always there when I need them.
Price assessment: Reasonable price
Price: $200–400
Services: Water tank repair
Response from the owner · 2 months ago
Hi Steve! 😊 It's absolutely fantastic to know that James could keep your tankless water heater in top shape and that you've been satisfied with our service over the years. We truly value your trust and continued loyalty. If there's anything else we can help you with, just let us know!
