Google reviewers rate the service 4.9 out of 5 based on 569 reviews, frequently praising punctuality, clear communication, and fair pricing for carpet, sofa, and rug cleaning. Many customers highlight the thoroughness of the work and the professionalism of the staff. However, lower-rated reviews describe instances of missed appointments, damaged furniture or walls, and unresolved disputes regarding cleaning results.
Data from Google, last updated October 26, 2026.
Reviews from Google, shown as published (original wording, unedited).
Wow! Amazing service. Gavin put hard work into making my furniture look like new. He was lovely and hard working and this is the best professional cleaning that I’ve experienced. Highly recommend!
Incredible work at an incredible price! I could not be happier!!!
Alex did a great job cleaning my sofa. He was able to remove a 2 year stain. The sofa looks brand new!
Nice exoerience. Arrived on time and did a great job. Will definitely use this company again.
Very helpful over the phone setting up the appointment. Spent a lot of time here to ensure that the job was done well. Highly recommend!
Highly recommend Los Angeles Carpet Cleaning. Peter who did the cleaning was GREAT!!!! Great job. Very personable and professional. Could not have been better! Did both carpets and 2 couches and everything looks great. I will be recommending them to anyone who needs these services. Thank you!!!
LA CC showed up on time ready to work. One room needed a final touch up and Charlie returned upon request and completed that task. Carpet looks great!
Emiliano did a fantastic job. Thorough, punctual and friendly. Highly recommend!
Rescheduled with me multiple times, we’re not showing up at the time they said they would. Absolutely unacceptable.
I would definitely recommend. Charlie did a great job.