Analyzing 9,967,34810M ReviewsFor 28,12428.1K Experts
Google reviewers rate Los Angeles Veterinary Center 4.5 out of 5 based on 697 reviews, with the owner not replying to any. Customers frequently praise the staff's compassion, diagnostic accuracy, and fair pricing, noting that the facility is generally clean and organized. However, recurring complaints highlight significant issues with phone responsiveness, long wait times for appointments, and limited parking space. Some low-rated reviews also cite concerns about facility cleanliness and billing transparency.
Data from Google, last updated November 11, 2026.
697 Google reviews we collected
Phrases our text analysis found in 465 written reviews
How often each topic comes up in the written reviews
We read 465 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“So kind and attentive especially when the animals are understandably scared.”
“The staff at this establishment are incredibly rude and unprofessional.”
“LAVC and Dr Ramirez did a wonderful and thoughtful job with my cat’s teeth extractions for a fair price.”
“They have hidden fees and don't give my dogs the care they deserve.”
“Thank you so much again for everything, we absolutely loved this place and highly recommend it to everyone!”
“I don’t recommend this place — they take advantage of people who come worried about their pets.”
“Thompson and Dr Linney took the time to sit with us and thoroughly walk us through every detail, we can't express how much we appreciate their time an…”
“But lying to me saying that I can get another voucher when I can’t, and leaving my dog with foxtails in her nose is horrible.”
“You can immediately tell by the way he speaks and explains things that he is incredibly knowledgeable and confident in what he does.”
“In hindsight, it is clear that the first doctor's assessment was completely incorrect and may have delayed or hindered his treatment.”
“Her kindness, understanding, patience, and genuine empathy meant more to me than she probably realizes.”
“they lied and said the policy is on the receipt.”
“She carefully reviewed Joni's medical history, listened to my concerns, and immediately ordered a fecal test.”
“If you want to go to a veterinary office, that will never answer the phone and is very grungy, dirty and smelly then go here.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.5 ★★★★★ 697 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I’ve been to so many vets in the area and this one is the best. They truly care about animals here. So kind and attentive especially when the animals are understandably scared.
Hi everyone, I want to say you will be very satisfied with quality care and services.
While the service to treat our dog itself was great, the facilities were not. Our poor baby came back covered in fleas, a ridiculous amount. It was something out of the normal for our dog and it was only until literally right after we picked her up :(
If you want to go to a veterinary office, that will never answer the phone and is very grungy, dirty and smelly then go here. You can literally be standing there after you took your dog for a routine check up that was supposed to take 40 minutes and ended up taking 3 1/2 hours for no good reason. And you can hear the phone going off in the front desk staff pretending as if they don’t hear the phone never bothering to pick up the phone call. It’s quite terrible. additionally, your pet can go in for a simple ear infection and come out months later completely losing his entire hair and then witnessing other dog parents say similar. They can’t even collect a simple pea sample saying the dog didn’t want to pee, well you had him for 3 hrs maybe offer him some water so he could pee. Just unbelievable they’re power is always out machines never working for exams.Oh and PARKING IS NOT AVAILABLE YOU’RE BETTER OFF PROBABLY WALKING I’LL BLOCK OR TWO BECAUSE TRYING TO CRAM YOUR CAR INTO THEIR SIX PARKING SPOT. LOCATION IS ASKING FOR SOMEONE TO HIT YOUR CAR OR FOR YOU TO ACCIDENTALLY HIT SOMEONE ELSE’S JUST INCONVENIENT.
I had to com here and change my star Fromm 1 to 3. I didn’t like how they give u a price after ur visit but at least they accept vouchers to reduce cost . I want to thank them for accepting low income people with pets.I wish I would’ve found them sooner
Great service caring with a furry family
The lot is really small so there's limited parking spaces. Street parking is always available. Friendly staff, clean facility & the best prices I've encountered.
Mo primera vez aquí buena atención,amabilidad....
I truly don’t have enough words to express how incredibly grateful I am for Dr. Ramirez and front desk receptionist Arlene. They both went above and beyond for me and my sweet Artie during one of the most frightening moments I’ve ever experienced as a pet parent. 🥹❤️ Arlene is truly one of a kind. From the moment I walked in, she went above and beyond to accommodate us and make me feel at ease. She could tell how stressed, worried, and scared I was knowing that my precious Artie was going into surgery for an intestinal obstruction. Her kindness, understanding, patience, and genuine empathy meant more to me than she probably realizes. It’s rare to encounter someone at a front desk who is not only professional, but truly compassionate and caring. Arlene made an incredibly difficult situation feel a little less scary. And Dr. Ramirez—what an exceptional veterinarian. You can immediately tell by the way he speaks and explains things that he is incredibly knowledgeable and confident in what he does. But what stood out to me most is that he doesn’t simply do his job—he genuinely cares about the animals entrusted to him. You can feel that he sees every fur baby as more than just a patient. Dr. Ramirez performed Artie’s surgery and has continued to keep me updated throughout his recovery. I am especially grateful that he was completely transparent with me about ALL of our options and took the time to explain everything. I never felt pressured or like I was being pushed toward the most expensive option. As a pet parent, that honesty and compassion mean everything. During such a scary and emotional time, knowing that Artie was in the hands of people who genuinely cared gave me so much comfort. I cannot recommend this location enough. If you love your pets like family, please take them here. You will not regret it. Thank you, Dr. Ramirez and Arlene, for taking such wonderful care of my Artie! 🥹🐱🐈⬛️
Appt was at 3:00 pm. It’s now 5:57 pm still no call; very frustrated
Analyzing 9,967,34810M ReviewsFor 28,12428.1K Experts