Google reviewers rate the practice 4.7 out of 5 based on 93 reviews, with the owner responding to 14 percent. Customers frequently praise the therapists' patience and dedication, noting significant improvements in children's speech and occupational skills. Front desk staff are also commended for their professionalism, flexibility with scheduling, and helpful communication regarding insurance. However, several low-star reviews highlight a recurring issue with administrative delays, specifically citing lengthy authorization processes and poor management that resulted in unexpected billing balances.
Google rating: 4.7 out of 5 from 93 reviews (91% five-star).
Reviews on this page: 93 Google reviews (82 with written comments).
Owner responses: the business replied to 14% of reviews.
Most recent review: September 27, 2026.
Service: Speech Therapy Clinic serving El Paso, Texas.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.7
★★★★★
93 reviews on Google
5★85
4★0
3★0
2★0
1★8
Reviews from Google, shown as published (original wording, unedited).
FM
Francelis Martinez13 reviews
★★★★★
Danielle is such an amazing OT therapist, she is patient, dedicated, and loving with my son. She has demonstrated many skills while handling him. Mason has shown so much improvement since being with her. Thank you Danielle for your dedication and hard work. 🥳🫶
Response from the owner · a week ago
Thank you for your wonderful review! We’re so glad Mason enjoys working with Ms. Danielle. We appreciate your trust in our team and feel privileged to be part of his progress!
2 of my kids see Ms Jackie. They LOVE her. She’s the best speech therapist. My kids have seen a couple others and they didn’t thrive with others like they do with her. She’s been immensely helpful with their speech progress.
Response from the owner · a week ago
Thank you for the kind words Skyla. We are glad your two children are making progress!
I have been coming here for a while and am so impressed by the professionalism and kindness. Especially with Ms. Danielle. She’s always so understanding and patient with us, she is truly an asset to the company and to her patients.
Response from the owner · a week ago
Thank you! We love working with your child and agree that Ms. Danielle is fantastic!
We have nothing but wonderful things to say about Mrs. Jackie! It takes a while for my child to warm up to people and she has always been patient, encouraging, while also challenging him in the areas he needs some extra help in. Thank you Mrs. Jackie for all your diligence and care when helping my son in Speech! Also have had nothing but positive and kind interactions from the front desk!
Response from the owner · a week ago
Lydia, thank you for the review and for the opportunity to help your son. Mrs. Jackie's kindness and patience are only a few of her wonderful assets!
Excellent service , specially from the therapist Jackie Ramos, she always focus in every kids needs and work hard in that, my kids are doing. better, since they are under Jackie’s speech therapy, very recommended and a plus she speak English and Spanish as well
Response from the owner · a week ago
Thank you so much for your kind words and for taking the time to share your experience! We appreciate your trust in our team and are grateful for the opportunity to support our patients and families. Our goal is to provide compassionate, individualized care that helps each person reach their fullest potential. Thank you for being part of our therapy community!
Mrs. Jackie is a wonderful therapist. Sha has been working with my grandkids and they have shown lots of importance. As a grandmother I am proud of her work. Thank you Mrs. Jackie for your hard work.
Response from the owner · a week ago
Thank you for sharing your experience! As grandparents, it means so much to know that our grandchildren are in caring and capable hands. Ms. Jackie’s kindness, patience, and dedication make such a difference, and we are thankful for the positive impact she has on the children she works with.
5 stars! The therapy services here are fantastic, but the customer service makes it even better. Lindsey was very helpful and patient, making sure all my appointments were scheduled on my preferred days. It makes such a difference when a clinic genuinely cares about fitting into your routine. Thank you to this amazing team!
Response from the owner · a week ago
Thank you for your kind review! We believe partnering with families is an important part of helping children grow, learn, and develop new skills. We appreciate your trust in our team and are grateful to be part of a supportive therapy community. Thank you for sharing your feedback!
Love Therapy Services is a great place to get support for your kiddos. The staff is very friendly & professional. You can tell that they care & that they're passionate about what they do.
Ms. Danielle especially, she's a great COTA, in her therapy sessions she demonstrates a lot of responsibility, care & patience for the kiddos!!
Danielle is a wonderful COTA who truly cares about her work. She is incredibly patient and kind. She takes the time to make sure her patients feel comfortable and supported. Her positive and welcoming attitude creates such a great environment, and I would highly recommend her!
Response from the owner · a week ago
Thank you for sharing your experience! Ms. Danielle is passionate about helping children reach their goals and supporting families every step of the way. We are so glad you’ve had a positive experience with our team!
Estamos muy agradecidos con la terapeuta del habla. Jackie Ha sido muy paciente, amable y profesional con mi hijo/a. Desde el principio logró que se sintiera cómodo/a y ha trabajado con mucha dedicación para ayudarlo/a a mejorar su habla y comunicación. Hemos notado avances y estamos muy contentos con su trabajo. Definitivamente la recomendamos para cualquier niño que necesite terapia del habla. ♥️
Response from the owner · a week ago
¡Muchas gracias por compartir tu experiencia! A Jackie le apasiona ayudar a sus pacientes a crecer, aprender y alcanzar sus metas. Nos alegra mucho saber que tuviste una experiencia positiva con ella y agradecemos que te hayas tomado el tiempo de dejarnos una reseña.
