Customers frequently praise the punctuality, clear communication, and professional demeanor of the technicians, noting that staff often explain the process and provide before-and-after photos to demonstrate results. Services include air duct and dryer vent cleaning, with reviewers highlighting thorough work and respectful treatment of homes. However, some low-rated reviews criticize incomplete cleaning, unexpected additional costs, and excessive dust left behind due to equipment limitations or improper technique.
Google rating: 4.9 out of 5 from 268 reviews (96% five-star).
Reviews on this page: 268 Google reviews (183 with written comments, 6 with photos).
Owner responses: the business replied to 71% of reviews.
Most recent review: September 15, 2026.
Service: Dryer Vent Cleaning Service serving Milwaukee, Wisconsin.
Data from Google, last updated November 11, 2026.
Star ratings
268 Google reviews we collected
4.9of 5
5 stars25796%
4 stars62%
3 stars00%
2 stars10%
1 star41%
Praise vs complaints
Phrases our text analysis found in 183 written reviews
98%praise
Praise36298%
Complaints72%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results10528%
Staff & attitude10328%
Speed & response5415%
Would recommend5114%
Communication329%
Price & value205%
Honesty & trust41%
What customers talk about
We read 183 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He did a great job and would highly recommend Lowe’s Duct cleaning.”
“Our year old furnace immediately started to sound awful after the cleaning.”
“Very professional and made sure everything was cleaned up.”
“Thank you so much for the service, great price, and punctual.”
“Highly recommend and this time I was not worried that the chimney brush used for a drier vent cleaning by other companies knocked my connection loose…”
“He was so nice, explained everything he was going to do, and even cleaned the lint that was stuck behind my drier up.”
“Great tech Ivan helped me out and showed me before and after pictures,Great work and great value!”
“We got all the vents cleaned, and we opted for an add-on service that seemed like a good idea, though it was pricey.”
“Very knowledgeable and had a genuine interest in his job.”
People customers mention
Ivan17 reviews
Santiago5 reviews
Jose5 reviews
Bruno4 reviews
Javier3 reviews
Lowes3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Javier was professional and personable. Very knowledgeable and had a genuine interest in his job. I would definitely recommend.
Price assessment: Reasonable price
Services: HVAC duct & vent cleaning
Response from the owner · a month ago
Thank you, Kendra. It’s great to hear that Javier was both personable and knowledgeable during your service. We appreciate the recommendation and your recognition of the care he brings to his work.
Thanks again,
The Team at Lowe’s Air Duct Cleaning
Dody BrigadierLocal Guide · 34 reviewsiTotal number of Google reviews Dody has written across all businesses on Google Maps, not just this one.
Jeffery was my technician. He did a fantastic job.
Response from the owner · a month ago
Dody, thank you for the five-star review. We're thrilled Jeffery did a fantastic job and that you were pleased with the work. We appreciate your feedback and hope to have the chance to serve you again.
The Team at Lowe's Air Duct Cleaning
Kim Senn1 reviewiTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
Very professional and made sure everything was cleaned up.
Price assessment: Great price
Price: $400–600
Services: HVAC duct & vent cleaning
Response from the owner · 4 months ago
Hi Kim, thank you for the wonderful 5-star review! We're delighted to hear you found our team professional and appreciated the care we took to clean up after your HVAC duct and vent cleaning service. Providing quality work at a fair price while respecting your home is always our goal. We truly appreciate your support!
Best,
The Team at Lowe’s Air Duct Cleaning
sandra mccallum3 reviewsiTotal number of Google reviews sandra has written across all businesses on Google Maps, not just this one.
Lowe’s was easy to work with—had clear, upfront pricing, were responsive to requests, showed up on time and were courteous.
Price assessment: Reasonable price
Services: HVAC duct & vent cleaning
Response from the owner · 4 months ago
Hi Sandra, thank you for the wonderful review! We're so glad to hear you found our team easy to work with and appreciated our clear pricing, responsiveness, punctuality, and courteous service. Providing a smooth and professional experience is always our goal. We truly appreciate your support.
Best,
The Team at Lowe’s Air Duct Cleaning
Lianna Schuyten Bodine3 reviewsiTotal number of Google reviews Lianna has written across all businesses on Google Maps, not just this one.
Thank you, Lianna. We appreciate your kind words and are glad you found our service thorough. We look forward to serving you again.
Kind regards,
The Team at Lowe’s Air Duct Cleaning
Ana DavidLocal Guide · 17 reviewsiTotal number of Google reviews Ana has written across all businesses on Google Maps, not just this one.
Muchas gracias por el servicio, buen precio, puntuales. La persona se tomó el tiempo para hacer el trabajo.. ahora podemos respirar un poco más tranquilos.
Price assessment: Great price
Price: $500–600
Response from the owner · 5 months ago
Thank you so much for your feedback, Ana. We're glad to hear that the service, punctuality, and price met your expectations and that you can now have greater peace of mind.
Best,
The Team at Lowe’s Air Duct Cleaning
Tim Chmiel6 reviewsiTotal number of Google reviews Tim has written across all businesses on Google Maps, not just this one.
George came and did an excellent job. Very professional and kind.
Price assessment: Great price
Services: HVAC duct & vent cleaning
Response from the owner · 6 months ago
Thank you for the kind review, Tim. We’re glad George provided excellent, professional, and kind service. We appreciate your business and look forward to helping you again.
Best,
The Team at Lowe's Air Duct Cleaning
Dwayne Wilson3 reviewsiTotal number of Google reviews Dwayne has written across all businesses on Google Maps, not just this one.
George did a great job. Very polite, professional and efficient during my dryer vent lint cleaning
Services: Service not listed
Response from the owner · 6 months ago
Professional, efficient dryer vent cleaning is what we strive for, Dwayne, and it’s great to hear George delivered that for you. Thanks for your feedback and support.
Best,
The Team at Lowe's Air Duct Cleaning
Tanja Jones8 reviewsiTotal number of Google reviews Tanja has written across all businesses on Google Maps, not just this one.
Javier Sanchez from Lowe's Air Duct Cleaning came out to clean my drier vent. He was punctual and went above and beyond. Could not be happier with the service I received. He was so nice, explained everything he was going to do, and even cleaned the lint that was stuck behind my drier up.
Highly recommend and this time I was not worried that the chimney brush used for a drier vent cleaning by other companies knocked my connection loose again or maybe even damaged it all together. Proper equipment, clean job, and expert service what else can I say.
Thank you Javier and Lowe’s
Price assessment: Reasonable price
Price: $100–200
Services: Service not listed
Response from the owner · 6 months ago
Thank you for the kind review and for choosing Lowe’s Air Duct Cleaning. We’re thrilled Javier provided punctual, professional service and used the proper equipment to protect your dryer connection. We’ll be sure to share your compliments with him. We appreciate your recommendation and look forward to helping you again whenever you need us.
Best,
The Team at Lowe's Air Duct Cleaning
Steven Green1 reviewiTotal number of Google reviews Steven has written across all businesses on Google Maps, not just this one.
The service man seemed very nice but he couldn’t speak English. He wasn’t trained correctly. He started blowing dust out of the vents before he hooked up the suction Vac and he got dust everywhere. The company reduced the price but now we will need to hire a cleaning company to clean up after them. So now we have clean ducts and a dusty house.
Price assessment: Not sure
Price: $300–400
Services: HVAC duct & vent cleaning
Response from the owner · 10 months ago
Steven, thank you for taking the time to share your feedback. We would like to learn more about your experience, as we do not recognize your name as someone we have serviced. Would you mind contacting us directly at (800) 699-0955 or [email protected]?
Sincerely,
Martin Sahakyan, Owner of Lowe's Air Duct Cleaning
