Analyzing 9,389,9699.4M ReviewsFor 26,74426.7K Experts
Customers frequently cite punctuality, clear communication, and fair pricing as key aspects of the window cleaning and pressure washing services. Recurring themes include professional conduct, efficient scheduling, and thorough attention to detail on exteriors and glass. However, some lower-rated reviews note issues with appointment reliability, such as last-minute cancellations or delays, and mention dissatisfaction with automated communication methods or undisclosed extra costs for specific tasks.
Data from Google, last updated November 10, 2026.
239 Google reviews we collected
Phrases our text analysis found in 186 written reviews
How often each topic comes up in the written reviews
We read 186 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Luis did a great job on power washing our roof and concrete, thank you Luis!”
“Luis and his team were extremely professional and took care of business.”
“He is reliable, always on time, and very communicative, which is a huge deal to me.”
“Highly recommend this company and all their available services.”
“He quoted what I felt was a fair price and explained he’d be out the next day to test the spot at no charge before proceeding forward.”
“Luis was professional, punctual and provided his service at a very fair price.”
“I love people who humbly takes pride of their hard work, I say humbly coz not a word, only their satisfied genuine smiles after their jobs.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.9 ★★★★★ 239 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
They always do a great job
You being a real estate agent I'm sure it's not easy finding people you trust. Thank you for trusting us with your listings
I am extremely pleased with the work they performed. I have a two story townhome. The windows had not been cleaned in a long time. They shine and the window tracks look brand new. I will never use any other service. Why pay for thr REST when you should be using the BEST. Highly recommend this company and all their available services. THANK YOU SO VERY MUCH.
Thank you for the trust Ms. Mary! Happy we could deliver and keep your home looking beautiful 😊
Always on-time. Always professional. Very efficient. Windows look amazing for weeks. Are very careful n mindful when working inside our home.
Bridget, thank you for the kind words! On time, professional, and careful inside your home - that is the standard we hold ourselves to on every single visit. We are so glad your windows are staying spotless and that you feel comfortable having us in your home. We look forward to seeing you again on the next cleaning.
Luis did an excellent job! He is reliable, always on time, and very communicative, which is a huge deal to me. From start to finish, I could tell that he takes customer service seriously and truly cares about doing a great job. I was very happy with the service, and I can honestly say that his work has helped elevate my business. I’m looking forward to continuing to work with him and using his services for future projects. Highly recommend!
Brenda, thank you so much for the kind words! Luis truly takes pride in every job he does and knowing that his work has helped elevate your business means everything to us. Reliability, punctuality, and clear communication are the foundation of how we operate on every project. We look forward to continuing to work with you and appreciate your trust in Loyal Exterior Cleaning.
Luis and his team were extremely professional and took care of business. My windows are the best in the City of Chino. Thanks again I will be referring everyone Loyal Exterior Cleaning
Victor, thank you for the wonderful review! Having the best windows in the City of Chino is exactly the result we work hard to deliver on every job. Luis and the team take great pride in their work and appreciate your trust and recommendation. We look forward to serving you again in the future.
After having my car serviced, the mechanic didn’t tighten the oil filter. When driving home, it dripped Large oil spots on my pavers. I contacted Luis at Loyal Services, Luis Took the time to walk me through step-by-step their plan of attack for removing the stubborn oil marks on my Pavers. He quoted what I felt was a fair price and explained he’d be out the next day to test the spot at no charge before proceeding forward. He and his crew arrived the next day right on time and provided a sample of the process. Once approved, he moved forward with the job. Luis and his crew exceeded my expectations, I. HIGHLY Recommend Loyal For any of your residential or Commercial Cleaning needs. As a property manager for industrial buildings, I will definitely use Luis and his company for all future jobs.
Thank you for the trust Mr. Curley! It was a pleasure taking care of your home and treating it like our very own. Specially in a beautiful communit in Brea we know how it important it is to stay looking nice. Since 2019 and how ever many more we have come up, we'll be ready for the next one boss
Loyal Exterior Cleaning did an exceptional job. We couldn’t be happier with our sparkling windows. Luis was professional, punctual and provided his service at a very fair price. I give them the highest recommendation!
It was an absolute pleasure working with you Ms. Somers! We appreciate your hospitality and your doggie. Have an amazing weekend and enjoy that view that will keep your neighbors just a little jealous
Luis and his staff did a great job at our home. The attention to detail in cleaning the windows and the customer service provided were outstanding. They will definitely be cleaning our windows for a long run!!
Luis did a great job on power washing our roof and concrete, thank you Luis! Our roof looks brand new!
Hello Clara, Thank you for the great review! We're thrilled to hear how happy you are with the results. A clean roof can make a huge difference in the overall appearance of a home, and we're glad Luis was able to bring it back to life. Enjoy your refreshed roof and concrete, and thank you for choosing us!
Luis is awesome. Easy to work with. Great communication. Highly recommend.
Thank you! It was a pleasure working with you as well. Can't wait to keep those windows looking like new in the next cleaning
Analyzing 9,389,9699.4M ReviewsFor 26,74426.7K Experts