Customers frequently praise the company for its professional conduct, punctuality, and clear communication during projects involving outdoor lighting, landscaping, and deck resurfacing. Reviewers often note the crew's attentiveness to detail and reasonable pricing. However, low-star feedback highlights concerns regarding post-installation support, specifically citing unprofessional text interactions and difficulties with warranty claims for previously installed equipment.
Google rating: 4.7 out of 5 from 27 reviews (93% five-star).
Reviews on this page: 27 Google reviews (27 with written comments, 4 with photos).
Owner responses: the business replied to 96% of reviews.
Most recent review: October 9, 2026.
Service: Outdoor Lighting Installer serving Madison Heights, Michigan.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.7
★★★★★
27 reviews on Google
5★25
4★0
3★0
2★0
1★2
Reviews from Google, shown as published (original wording, unedited).
D
Dick3 reviews
★★★★★
The Oelo lights that Lucent Lighting installed are spectacular! The team of installers and the technician did a great job. Can't wait to turn on my Halloween lights very soon. I would highly recommend this company for your lighting needs.
I'm working with Juan on a project for the front of my house, and he has been great to work with. He communicates well, helped refine the project scope, and personally provided a highly reasonable estimate. If you want to improve your outdoor space, I highly recommend Lucent Landscape and Lighting—they are the gold standard in the area.
Response from the owner · 3 months ago
Thank you Jung! It’s been a pleasure working with you as well
Juan, I just realized, and was told that I was included in a response regarding the HORRIBLE service that you gave at my HOME. Your response was not Business appropriate to be posting however a bunch of lies that you told just to make your business look good. To whomever is reading this I highly suggest that you guys run and never look back at this business. I just realized that you are not even a part of the BBB so it’s a wonder why you took our money and decided not to come and repair the light that we only requested you to replace which is currently not working after you told us should last some years. While strolling through all your reviews, I noticed that somehow you were able to erase the majority of your horrible ratings. The next time you use my name, I will personally place a. Cease and desist on you and your Business. What my husband did was on his terms. Do not ever use my name again. Business is business.!! Be blessed on purpose!! And stop with the lies..
Juan offers great quality work at an affordable price. His communication was extremely good and his crew was respectful and hard working. I highly recommend working with Juan and his team for any of your exterior home needs!
Had patio lights installed a few years ago. Light went out this year. I sent a text to the owner after hours when I arrived home, requesting the company to fix it and a response.The communication via the owners text message was unprofessional. He used profanity in texting with me. Told me to warranty the lighting product he installed. A verified client experience.(R. Johnson)
Response from the owner · Edited 4 months ago
Mr. and Mrs. Johnson have been extremely disrespectful customers. After agreeing to, paying deposit according to and having work completed as contracted, they then repeatedly not until balance was due disrespectfully challenged pricing. They have repeatedly tried to get work done for free. Most recently they have tried to get warranty work done for free, years outside of a warranty period. We on multiple occasions let them know what our very fair pricing for such a service call would be. And instead of being fair they chose to send multiple texts after 10p disrespectfully and mistakenly claiming things were supposed to "work forever". So then yes, after being pushed too far we had a low moment and told him “I was done with his s” and he could handle his warranty claim on his own if he didn’t learn some respect."