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Lucky Dog Grooming

Pet groomer · Austin, TX

4.8 ★★★★★ 180 Google reviews · 24 photos
91%five-star reviews
0%reviews answered by the owner
Oct 2026latest review

Lucky Dog Grooming at a glance

Google reviewers rate Lucky Dog Grooming 4.8 out of 5 based on 180 reviews, frequently praising the staff for their patience, friendliness, and ability to handle anxious pets. Customers often mention reasonable pricing and long-standing loyalty, though appointment availability can be limited. Recurring criticisms include inconsistent grooming results, such as missed spots or incorrect hair lengths, and poor communication regarding service errors or billing disputes.

  • Google rating: 4.8 out of 5 from 180 reviews (91% five-star).
  • Reviews on this page: 180 Google reviews (135 with written comments, 18 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: October 9, 2026.
  • Service: Mobile Dog Groomer serving Austin, Texas.

Data from Google, last updated November 3, 2026.

Star ratings

180 Google reviews we collected

  • 5 stars16391%
  • 4 stars84%
  • 3 stars21%
  • 2 stars21%
  • 1 star53%

Praise vs complaints

Phrases our text analysis found in 135 written reviews

  • Praise14697%
  • Complaints53%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude5134%
  • Quality & results4832%
  • Would recommend2013%
  • Price & value117%
  • Speed & response107%
  • Honesty & trust85%
  • Communication32%

What customers talk about

We read 135 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Brianna is absolutely wonderful, sweet, kind, gentle, and caring.”
  • “She takes her time to make sure our pups are comfortable and always does a fantastic job with their haircuts.”
    “Terrible groomer.”
  • “Jake has always been my “go-to” mobile groomer with Lucky to care for my dog.”
  • “Extremely fair pricing and just an amazing experience every time”
  • “My dog is very wiggly when it comes to nail trims, but Lucky Dog Grooming is super quick and patient with her.”
  • “They are amazing and I trust them with my little fur babies.”
  • “They are great communicators and always following the grooming instructions I give them.”

People customers mention

  • Debbie 9 reviews
  • Jeff 7 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

4.8 ★★★★★ 180 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
m c12 reviewsTotal number of Google reviews m has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Both of my senior pups look super cute. Very sweet lady working as well! Thank you guys!

Tonya McCoy11 reviewsTotal number of Google reviews Tonya has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I booked an appointment for my dog the groomer had my dog for about 15-20 minutes and told me he is done , all she did was cut his nails there was no grooming done , my dog was never even wet , I paid 165.00 for a nail clipping I’m not confrontational so I just let it go but I won’t be using them again

  • Price assessment: Overpriced
  • Services: Dog grooming, Dog flea and tick treatment, Dog bathing and blow dry, Dog full service grooming, Dog nail trimming
Davis MajestyLocal Guide · 37 reviewsTotal number of Google reviews Davis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very attentive and patient. They always have the best service

Jordie Kavanaugh7 reviewsTotal number of Google reviews Jordie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We trusted Lucky Dog with our long-haired dachshunds for over a year because our previous groomer, Jade, was incredible with our anxious dogs. At our most recent appointment, we were assigned a new groomer and I specifically asked for “just a trim.” Instead, our dogs came back shaved so short they barely looked like themselves. Even worse, one of my dogs had a bleeding nail bed and part of his ear had been clipped and was already scabbing — and nobody mentioned it. As a pet owner, it was honestly upsetting to discover this after the fact. I reached out with photos, and the only response I received was: “Our apologies." Completely unacceptable.

  • Services: Dog full service grooming
Sara SBLocal Guide · 136 reviewsTotal number of Google reviews Sara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We’ve been using Lucky Dog Grooming for a while now and couldn’t be happier! Brianna is absolutely wonderful, sweet, kind, gentle, and caring. She takes her time to make sure our pups are comfortable and always does a fantastic job with their haircuts. Highly recommend!

David PLocal Guide · 19 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Terrible groomer. Took 3.5 hours on one small dog and now she looks like something out of a cartoon. Avoid.

  • Price assessment: Overpriced
  • Services: Dog grooming
DanielLocal Guide · 336 reviewsTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jay from Lucky Dog “groomed” my dog. They missed spots ALL OVER her body leaving her looking downright goofy. I tried to call and inform them that I was unsatisfied but my call and voicemail went ignored. After following up several more times and a week of back and forth over text I was told they wouldn’t do anything but give me a discount on a full other grooming service. They wanted me to pay $100 to fix the shotty groom job that Jay did. I have never been more disappointed with a grooming service. I was bullied by the owner and the scheduler for asking that they do something to assist. I cannot advise that you stay any further away from Lucky Dog Grooming due to their half ass grooms and horrific customer service.

  • Price assessment: Overpriced
  • Services: Dog ear cleaning, Dog anal gland expression, Dog grooming, Dog bathing and blow dry, Dog teeth brushing, Dog full service grooming, Dog nail trimming
Rebecca Mize9 reviewsTotal number of Google reviews Rebecca has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jade was amazing with my Frenchies, especially my little dude who HATES having his nails clipped! He is normally a nightmare and she was able to keep him calm and comfortable during the service. Both pups took a little less than an hour and the de-shedding shampoo has worked like magic for both of them. I'll definitely be calling Lucky Dog again!

  • Price assessment: Reasonable price
  • Services: Dog ear cleaning, Dog anal gland expression, Dog grooming
Rebecca SmithLocal Guide · 22 reviewsTotal number of Google reviews Rebecca has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve been taking my dogs here for almost 10 years! They are amazing and I trust them with my little fur babies.

  • Price assessment: Great price
  • Services: Dog grooming, Dog full service grooming
Vicki QuintonLocal Guide · 64 reviewsTotal number of Google reviews Vicki has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They do wonders with my babies.

  • Price assessment: Reasonable price
  • Services: Dog full service grooming, Dog nail trimming

Lucky Dog Grooming on Google Maps →

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