iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%93+22.5Value 14%75+10.6Replies to reviews 7%45+3.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#47 of 104 mobile dog groomersiPosition by Experts Score among all companies we track in this category. · better than 55%
5.0★★★★★222 Google reviews · 23 photos
99%five-star reviews
4.96★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.9%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Lucky Dog Mobile Groomers - Phoenix, AZ at a glance
Customers consistently praise the mobile grooming service for its convenience, punctuality, and staff patience with anxious or difficult dogs. Reviews highlight the ease of booking, responsive communication, and the quality of the final groom, noting that staff members often build rapport with pets. While most feedback is positive, some clients mention that pricing can be high, and one instance of a dog being shaved without explicit consent resulted in a negative experience.
Google rating: 5.0 out of 5 from 222 reviews (99% five-star).
Reviews on this page: 222 Google reviews (197 with written comments, 68 with photos).
Owner responses: the business replied to 8% of reviews.
Most recent review: October 28, 2026.
Service: Mobile Dog Groomer serving Glendale, Arizona.
Data from Google, last updated October 29, 2026.
Score profile vs other mobile dog groomers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
This companyMobile Dog Groomers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lucky Dog Mobile Groomers - Phoenix, AZ: 96/100 on this factor. Category median: 89.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lucky Dog Mobile Groomers - Phoenix, AZ: 93/100 on this factor. Category median: 86.A
93
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lucky Dog Mobile Groomers - Phoenix, AZ: 75/100 on this factor. Category median: 95.B
75
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lucky Dog Mobile Groomers - Phoenix, AZ: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lucky Dog Mobile Groomers - Phoenix, AZ: 45/100 on this factor. Category median: 60.C
45
Bar = this company · dark tick = category median.
Star ratings
222 Google reviews we collected
5.0of 5
5 stars21999%
4 stars10%
3 stars00%
2 stars10%
1 star10%
Praise vs complaints
Phrases our text analysis found in 197 written reviews
98%praise
Praise25198%
Complaints52%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
94%fair
Great price1827%
Reasonable4364%
Overpriced46%
Not sure23%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results7228%
Staff & attitude6827%
Speed & response3714%
Would recommend3112%
Communication218%
Price & value197%
Honesty & trust83%
What customers talk about
We read 197 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Kai did a fantastic job with my Stella and she is very particular with people.”
“Absolutely horrible.”
“My dog is very skittish about anything to do with “strangers” to getting groomed but Shanna handled it with professionalism.”
“They are always fast, reliable, reasonably priced, and the quality of their work is truly outstanding.”
“ecca was great she was kind to my George and Cleo they look fantastic I recommend Lucky Dog to everyone you are now my go to groomer thank so much th…”
“This was our first time with lucky dog, we explained to Alex our previous experience with a groomer as well as our concern with milo feet and nails be…”
“Alex listen to our concern and valued what we explained and made our experience (milo) well worth it.”
“Service was pricey but good.”
“We don’t trust many with our fur kids, but we definitely do Lucky Dog!”
People customers mention
Kayla11 reviews
Grooming4 reviews
Jeri4 reviews
Kyle3 reviews
Emma3 reviews
Ebony3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
RRosemary4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Our grumpy elderly Corgi mix dog has not allowed any groomer to touch him for over a year. And then Lucky Dog Groomers entered the scene as our last hope. Shana was a true professional. She befriended him, calmed him, bathed him and clipped his nails. It was like a miracle to us! Thank you, Shana and Lucky Dog…
PPriscillaLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★
I would like klye to be our permanent groomer, he's great yes we like Kyle so does scruffy.
Reasonable price
TTanya4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Everything was great from start to finish. From signing up to the final groom. My dog is very skittish about anything to do with “strangers” to getting groomed but Shanna handled it with professionalism. It was easy to setup, pay & having the grooming done.
Reasonable price
TTraceyLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Ebony was absolutely amazing with My Cammi. Cammi has never been to a groomer before. She came in the door showing off her beauty, it was an AWE Moment for me to see this. Ebony, Thank you for giving My Cammi the BEST new experience she had.
Vvicki7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Kai did a fantastic job with my Stella and she is very particular with people. Groomed to perfection.
Reasonable price
AAshleyLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Why didn’t I find them sooner! So easy, quick and professional! We will for sure be repeat customers! If you still take your dog to a groomer, stop now and call lucky dog, this was the easiest and most convenient service ever! So happy!!
Our grumpy elderly Corgi mix dog has not allowed any groomer to touch him for over a year. And then Lucky Dog Groomers entered the scene as our last hope. Shana was a true professional. She befriended him, calmed him, bathed him and clipped his nails. It was like a miracle to us! Thank you, Shana and Lucky Dog Groomers for doing what no one else could. We are so grateful!
P
Priscilla TerrellLocal Guide · 18 reviewsiTotal number of Google reviews Priscilla has written across all businesses on Google Maps, not just this one.
Everything was great from start to finish. From signing up to the final groom. My dog is very skittish about anything to do with “strangers” to getting groomed but Shanna handled it with professionalism. It was easy to setup, pay & having the grooming done.
Price assessment: Reasonable price
B
Barbara Whitlock1 reviewiTotal number of Google reviews Barbara has written across all businesses on Google Maps, not just this one.
Ebony was absolutely amazing with My Cammi. Cammi has never been to a groomer before. She came in the door showing off her beauty, it was an AWE Moment for me to see this. Ebony, Thank you for giving My Cammi the BEST new experience she had.
C
Cathy Heminitz8 reviewsiTotal number of Google reviews Cathy has written across all businesses on Google Maps, not just this one.
Why didn’t I find them sooner! So easy, quick and professional! We will for sure be repeat customers! If you still take your dog to a groomer, stop now and call lucky dog, this was the easiest and most convenient service ever! So happy!!
R
Rabije Mukata1 reviewiTotal number of Google reviews Rabije has written across all businesses on Google Maps, not just this one.
My senior dog recently underwent grooming at Lucky Dog, and I am thoroughly satisfied with the service provided. The groomer demonstrated exceptional patience and care towards my dog, which I greatly appreciate.
