NAIL SALONS · DENVER, CO
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%98+49Reliability 21%83+17.8Momentum 11%61+7Track record 10%8+0.8Accountability 7%70+5Experts Score= 80Not enough data for craft & service, value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%98+49Reliability 21%83+17.8Momentum 11%61+7Track record 10%8+0.8Accountability 7%70+5Experts Score= 80Not enough data for craft & service, value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORELumina Nail Spa
Better than 85% of nail salons · #3 of 20
4.9★98 Google reviewsGoogle star rating as shown on Google Maps.
4.93★last 12 monthsAverage stars on reviews from the last 12 months only.
1%1–2★ in 2 yrs (avg 4%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Lumina Nail Spa for french manicures
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–120
All 2 Google reviews tagged “French manicures”
이리나2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
It was my first time visiting and I didn't have a reservation, but thankfully I was able to get my service right away. I got my hands done by Tuam and my feet done by Ryan. I prefer acrylics, so they removed all the old product and did a full new set. One of my nails was broken, but Tuam did a great job with the…
Paid $100–120Nail artNail extensionsPolish removal
Emily2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I came in for a full set and a pedicure. It is by far the best full set I’ve ever gotten. My pedicure is perfect as well! I couldn’t recommend this place enough. Ruby and Twan are amazing and so nice!
Paid $100–120Nail extensionsPedicureCallus removal
vs category
Blue = Lumina, grey = nail salons average
Rating over time
Price
$66-10% vs typical nail salons
Bar = middle half of what customers paid · gold mark = category median.
Great price 0%Reasonable 0%Overpriced 0%Not sure 0%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%98+49Reliability 21%83+17.8Momentum 11%61+7Track record 10%8+0.8Accountability 7%70+5Experts Score= 80Not enough data for craft & service, value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
98
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
83
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
—
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
—
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
61
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
8
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
70
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+0 / −0
Professionalism
+0 / −0
Responsiveness
+0 / −0
Punctuality
+0 / −0
Value
+0 / −0
