NAIL SALONS · DENVER, CO
Lumina Nail Spa logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%98+49Reliability 21%83+17.8Momentum 11%61+7Track record 10%8+0.8Accountability 7%70+5Experts Score= 80Not enough data for craft & service, value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Lumina Nail Spa

Better than 85% of nail salons · #3 of 20

4.9★98 Google reviewsGoogle star rating as shown on Google Maps.
4.93★last 12 monthsAverage stars on reviews from the last 12 months only.
1%1–2★ in 2 yrs (avg 4%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Lumina Nail Spa for polish removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$20–40
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Polish removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 11

All 7 Google reviews tagged “Polish removal”

★★★★★ 이리나 · Edited a week ago

It was my first time visiting and I didn't have a reservation, but thankfully I was able to get my service right away. I got my hands done by Tuam and my feet done by Ryan. I prefer acrylics, so they removed all the old product and did a full new set. One of my nails was broken, but Tuam did a great job with the…

Paid $100–120Nail artNail extensionsPolish removal
★★★★★ Dr. · Edited 2 weeks ago

2nd time at this spot. Both times I've been totally pleased with my nails 💅🏾 Tuan is very kind and meticulous with his services to customers. The salon is very clean, nice music, quiet, quaint, and relaxing. BTW, my nails are gorgeous!!!

Paid $80–100Polish removalNail paintingNail decals
★★★★★ Ann · 2 months ago

The shop is super clean and the service is fantastic. The staff is thorough, efficient and very professional.

Paid $20–40Polish removalNail painting
★★★★★ Annie · 4 months ago

The staff was incredibly kind and skilled and even doubled up to make sure I’d get to an appointment on time! Very happy and highly recommend!

Polish removalNail paintingPedicure
★★★★★ Sherry · 5 months ago

I love this nail spa Great location professional services friendly staff Comfortable setting

Paid $40–60Polish removalNail paintingPedicure
★★★★★ Billye · 3 weeks ago

Rating only, no written review.

Paid $20–40Polish removalNail painting
★★★★★ Nadira · 5 months ago

Rating only, no written review.

Paid $60–80Polish removalPedicureGel manicures

vs category

Blue = Lumina, grey = nail salons average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02026-Q1: 5.00★ (7 reviews)2026-Q2: 4.91★ (47 reviews)2026-Q3: 4.91★ (35 reviews)2026-Q4: 5.00★ (9 reviews)2026-Q12026-Q22026-Q32026-Q4
This companyIndustrydot size = review count

Price

$66-10% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%98+49Reliability 21%83+17.8Momentum 11%61+7Track record 10%8+0.8Accountability 7%70+5Experts Score= 80Not enough data for craft & service, value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
98
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
83
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
—
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
—
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
61
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
8
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
70

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+0 / −0
Professionalism
+0 / −0
Responsiveness
+0 / −0
Punctuality
+0 / −0
Value
+0 / −0

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