Analyzing 5,307,735 Google Reviews For 14,072 Experts

Experts Reviews · Company report
Lumina Nail Spa logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%98+49Reliability 21%83+17.8Momentum 11%61+7Track record 10%8+0.8Accountability 7%70+5Experts Score= 80Not enough data for craft & service, value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Lumina Nail Spa

Denver, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 20 nail salons · 4.9★ from 98 Google reviews

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Report card

Percentile vs other nail salons (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: satisfaction and reliability; weakest: track record.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Lumina Nail Spa is better than 98% of nail salons.A
98
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Lumina Nail Spa is better than 83% of nail salons.A
83
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Lumina Nail Spa is better than —% of nail salons.–
—
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Lumina Nail Spa is better than —% of nail salons.–
—
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Lumina Nail Spa is better than 61% of nail salons.B
61
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Lumina Nail Spa is better than 8% of nail salons.F
8
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Lumina Nail Spa is better than 70% of nail salons.B
70

Reviews for your job

Customers hired Lumina Nail Spa for 8 kinds of job.

Lumina Nail Spa for manicure

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$43–$73
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Manicure”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 20

All 7 Google reviews tagged “Manicure”

★★★★★ Patti · Local Guide · 14 Google reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago

This was my first-time at Lumina Nail Spa after it was recommended a by a friend. I will definitely return! From the beautiful and comfortable surroundings (including the massage chairs) to the kind and friendly staff (specific!ally Taum and Ruby), you won't go wrong here! The procedures were painless and relaxing…

Paid $60–80PedicureManicure
★★★★★ Shae · Local Guide · 21 Google reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago

Tuan has been doing an amazing job with my nails! He’s incredibly attentive, creative with his designs, and always takes the time to make sure everything looks just right. He’s also easy to talk to, which makes every appointment enjoyable. Best of all, every visit has been consistently relaxing. Highly recommend booking with him—you won’t be disappointed!

Nail artNail extensionsAcrylic nails
★★★★★ Annie · Local Guide · 18 Google reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago

The staff was incredibly kind and skilled and even doubled up to make sure I’d get to an appointment on time! Very happy and highly recommend!

Polish removalNail paintingPedicure
★★★★★ Hillary · 1 Google reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago

Relaxing, beautiful & clean. Staff couldn’t be better!

Paid $60–80Manicure
★★★★★ CLAUDIA · 7 Google reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago

It’s the best customer service they really care about their clients satisfaction!

Paid $120–140PedicureManicure
★★★★★ H · 4 Google reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago

I got the deluxe pedicure and classic manicure and both were great! The space was clean, inviting, and everyone was really nice. Loved the reasonable prices and convenient location. Came in as a walk in instead of by appointment and had minimal wait times. Would definitely come back!

Paid $60–80PedicureManicure
★★★★★ Melissa · 4 Google reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago

Rating only, no written review.

Paid $60–80Manicure

Price

$66-10% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure39$45–$71
Gel manicures15$56–$97
Nail painting12$58–$94
Nail art11$65–$88
Acrylic nails10$50–$79
Nail extensions8$60–$89
Polish removal7—
Manicure7$43–$73

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