FACIAL SERVICES · BUCKEYE, AZ
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%60+26.2Reliability 19%65+12.2Value 13%9+1.1Momentum 10%85+8.5Track record 9%31+2.7Accountability 6%25+1.6Experts Score= 52Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.52SCORE
Luminous Glow Skin and Laser
Better than 54% of facial services · #11 of 24
5.0★62 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 1.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Luminous Glow Skin and Laser for laser tattoo removal
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 2 Google reviews tagged “Laser tattoo removal”
★★★★★ Amanda · a month ago
If you are looking for a one stop BEAUTY SPA that offers EVERYTHING, is AMAZING, EXTREMELY knowledgeable and nothing short of comfortable and FUN…YOU FOUND HER! Joceline at Luminous is INCREDIBLE!! 10 STARS!!! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Great priceLaser tattoo removalFacial hair removalLip hair removal
★★★★★ Amanda · a month ago
If you are looking for an aesthetics experience with professionalism, sterile technique, lots of extras in a beautiful spa…STOP! You found it!! 10 STARS!! Joceline the owner of Luminous is nothing short of AMAZING!! 🤩 I will never go anywhere else for any beauty needs!
Great priceLaser tattoo removalFacial hair removalLip hair removal
vs category
Blue = Luminous, grey = facial services average
Rating over time
Price
Not enough reviews with a price yet.
Great price 33%Reasonable 67%Overpriced 0%Not sure 0%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%60+26.2Reliability 19%65+12.2Value 13%9+1.1Momentum 10%85+8.5Track record 9%31+2.7Accountability 6%25+1.6Experts Score= 52Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
60
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
65
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
—
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
9
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
85
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
31
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
25
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+1 / −0
Professionalism
+1 / −0
Responsiveness
+0 / −0
Punctuality
+1 / −0
Value
+1 / −0
