FACIAL SERVICES · BUCKEYE, AZ
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%60+26.2Reliability 19%65+12.2Value 13%9+1.1Momentum 10%85+8.5Track record 9%31+2.7Accountability 6%25+1.6Experts Score= 52Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.52SCORE

Luminous Glow Skin and Laser

Better than 54% of facial services · #11 of 24

5.0★62 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 1.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Luminous Glow Skin and Laser for lip hair removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Lip hair removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 4 Google reviews tagged “Lip hair removal”

★★★★★ Amanda · a month ago

If you are looking for a one stop BEAUTY SPA that offers EVERYTHING, is AMAZING, EXTREMELY knowledgeable and nothing short of comfortable and FUN…YOU FOUND HER! Joceline at Luminous is INCREDIBLE!! 10 STARS!!! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Great priceLaser tattoo removalFacial hair removalLip hair removal
★★★★★ Amanda · a month ago

If you are looking for an aesthetics experience with professionalism, sterile technique, lots of extras in a beautiful spa…STOP! You found it!! 10 STARS!! Joceline the owner of Luminous is nothing short of AMAZING!! 🤩 I will never go anywhere else for any beauty needs!

Great priceLaser tattoo removalFacial hair removalLip hair removal
★★★★★ Cindy · 8 months ago

It was my first time having laser hair removal and was unsure what to expect. Jocelyn was amazing, she explained everything to detail and made sure I was comfortable with the process. I am looking forward to going back for the rest of my sessions.

Reasonable priceNeck hair removalFacial hair removalLip hair removal
★★★★★ Tori · 11 months ago

She is the best! Don't hesitate. She has the latest updated equipment that makes all the difference. Worth every minute and dollar! 💕

Reasonable priceFacial hair removalLip hair removalUnderarm hair removal

vs category

Blue = Luminous, grey = facial services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (1 reviews)2024-Q2: 5.00★ (1 reviews)2024-Q3: 5.00★ (2 reviews)2024-Q4: 5.00★ (4 reviews)2025-Q1: 5.00★ (5 reviews)2025-Q2: 5.00★ (4 reviews)2025-Q3: 4.86★ (7 reviews)2025-Q4: 5.00★ (6 reviews)2026-Q1: 5.00★ (3 reviews)2026-Q2: 5.00★ (3 reviews)2026-Q3: 5.00★ (5 reviews)2026-Q4: 5.00★ (1 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 33%Reasonable 67%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%60+26.2Reliability 19%65+12.2Value 13%9+1.1Momentum 10%85+8.5Track record 9%31+2.7Accountability 6%25+1.6Experts Score= 52Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
60
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
65
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
—
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
9
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
85
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
31
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
25

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+1 / −0
Professionalism
+1 / −0
Responsiveness
+0 / −0
Punctuality
+1 / −0
Value
+1 / −0

Contact

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Compare with

The Refresh Room logoThe Refresh RoomExperts Score 78Buckeye · 5.00★Double Cleanse Skin LLC logoDouble Cleanse Skin LLCExperts Score 70Buckeye · 5.00★Hello Glow Aesthetics logoHello Glow AestheticsExperts Score 67Buckeye · 5.00★