Customers consistently praise the relaxing studio atmosphere, punctuality, and clear communication regarding services like facials, makeup, and waxing. Reviewers highlight the provider's attention to detail, gentle approach to sensitive skin, and ability to deliver natural results for events such as weddings and photoshoots. The high volume of five-star ratings reflects satisfaction with the professional environment and personalized care, with no recurring negative themes identified in the provided excerpts.
Google rating: 5.0 out of 5 from 67 reviews (100% five-star).
Reviews on this page: 67 Google reviews (63 with written comments, 5 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: August 29, 2026.
Service: Makeup Artist serving Jacksonville, Florida.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
5.0
★★★★★
67 reviews on Google
5★67
4★0
3★0
2★0
1★0
Reviews from Google, shown as published (original wording, unedited).
Hillary Martin3 reviews
★★★★★
I can't say enough good things about Caitlin at Luna Aesthetics! Her studio is such a warm, inviting space that makes you feel instantly at ease.
Caitlin’s attention to detail is unmatched—whether it’s her skincare treatments or makeup artistry, she truly knows how to make you look and feel your best. I recently had a facial, and my skin was literally glowing afterward!
She’s also my go-to for makeup, and every time she’s done my look for events, I’ve been blown away by the results. Highly recommend!
I am now 2 weeks out from have my facial with Caitlin my skin is glowing and I can't wait to go back. I have received facials for years.... She is one of the best. Her experience, attention to detail,and touch is amazing. I love that when she does extractions they don't hurt. I highly recommend her‼️
I love Caitlin! First of all, she’s a total sweetheart. Her office is super cool, and very relaxing. I’ve had several Facials from her, including a firming peptide facial, which was amazing. I’ve had dermaplaning as well, and I have had my make up done by her many times. I’ve had her do my makeup for photo shoots, head shots, and even my engagement photos! She did my step-daughters and my makeup for my wedding and it was perfection! Highly highly recommend her, she’s amazing.
Response from the owner · a year ago
omggg thank you so much, you're the sweetest!! 🥹🥰💜
My experience was amazing! I had a mother’s day that was just so relaxing thanks to Caitlin. Every minute was worthwhile and she made me feel comfortable and relaxed in her environment. Will be continuing my self care with luna aesthetics!
I cannot say enough wonderful things about my wedding makeup artist! From the moment I did my makeup trial with her, I knew I love her work. She really listened to my vision and made it come to life, and the trial gave me so much confidence in her skills. On the wedding day, her work was absolutely amazing. My makeup looked flawless and photographed beautifully, just like I had hoped.
One of the best parts was how long-wearing everything was. My makeup stayed put through the entire day, no touch-ups needed, even after hours of dancing and celebrating. It looked perfect all day and night. I highly recommend her to any bride looking for a talented, professional makeup artist who will make sure you look and feel your absolute best on your special day!
Response from the owner · a year ago
Omg thank you so much!! You're the sweetest and it was definitely one of my favorite Bridal parties 💜💜💜
Caitlin did an AMAZINNGGGGGG job on my makeup for my business photoshoot. It looks so beautiful and still so natural which is exactly what i wanted. I have had a hard time trusting makeup artists because usually they go way over the top and I don’t end up recognizing myself. CAITLIN CHANGED THAT FOR ME. I trusted her 100% while I was in her chair and I am blown away by the results!!!!! Take it for someone who is SUPER picky about makeup, do not hesitate to book her!!!
Response from the owner · a year ago
Omggg that's it I'm crying! lol Thank you SO MUCH, it so nice meeting you and your coworkers, I had a blast!
Spectacular experience! So in love with the tranquil environment and mood this places sets! Catylin made me feel so relaxed! My skin was glowing after! Can’t wait to come visit her again. Recommend 10/10! Did I mention she’s also an amazing makeup artist?!
I could have never dreamed to have looked and felt so beautiful on my wedding day. Caitlin and Stephanie did an AMAZING job! Aside from the hair and makeup they have awesome, fun personalities and it felt like having close friends in the bridal suite rather than just people I hired.
Response from the owner · a year ago
You're so sweet!!! We had a BLAST, you're hilarious and I'm so glad we met 💜
I booked a facial with Caitlin based off a friend’s social post. I knew I needed to start caring for my aging skin but I also don’t like to be touched. I wasn’t sure how this was going down but I booked and didn’t back out. From the minute I opened the door… jaw dropped! The aesthetic/vibe is everything its soothing to sight, sound, and smell and she had snacks!
I advised her of my anxiety and she let me talk the entire time which was very comforting to me. She addressed all my concerns with my skin and by the end my face was super hydrated and buttery soft! So if you spent the time reading this review just go ahead and book. You won’t regret it!! Thank You Caitlin!! Ill see you in a month!
Response from the owner · a year ago
Omg you're going to make me cry! You're the sweetest, I'm so glad you enjoyed it 💜💜💜
I had a wonderful experience at Luna Aesthetics! I received a facial and thoroughly enjoyed it. The studio is clean and cozy and very relaxing. I will definitely try another service in the near future! Highly recommend Luna!
