Google reviewers rate Lupe's Cleaning Service LLC 4.8 out of 5 based on 276 reviews, with the owner responding to 59 percent of them. Positive feedback highlights thorough deep cleaning, punctuality, and clear communication, while customers often note reasonable pricing for standard tasks. However, several low-star reviews criticize the service for failing to complete deep cleans within quoted timeframes, resulting in additional overtime charges and incomplete work that required further cleaning by the homeowner.
Google rating: 4.8 out of 5 from 276 reviews (90% five-star).
Reviews on this page: 276 Google reviews (230 with written comments, 8 with photos).
Owner responses: the business replied to 59% of reviews.
Most recent review: November 11, 2026.
Service: Move-In/Move-Out Cleaning Service serving Buena Park, California.
Data from Google, last updated November 12, 2026.
Star ratings
276 Google reviews we collected
4.8of 5
5 stars24990%
4 stars145%
3 stars00%
2 stars31%
1 star104%
Praise vs complaints
Phrases our text analysis found in 230 written reviews
97%praise
Praise45797%
Complaints143%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results14030%
Staff & attitude10422%
Speed & response7616%
Would recommend6013%
Communication388%
Price & value276%
Honesty & trust266%
What customers talk about
We read 230 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They really did great job Cleaning everything even more than what I asked for”
“Terrible services.”
“Speaking to Lupe, who is the owner really polite and really helpful all around great service”
“Laura and Irene did a fantastic job, were efficient and very much appreciated.”
“I truly appreciate their hard work and would highly recommend them to anyone looking for a great cleaning service.”
“They're professional, reliable, kind, and super easy to communicate with!”
“Quick quote, friendly response, more than fair on their pricing.”
“In my honest opinion this was a very expensive cleaning for not so good quality.”
“My bathrooms had some really stubborn hard-water deposits that I honestly thought would never come off.”
People customers mention
Heaven7 reviews
Elisa6 reviews
Lilia6 reviews
Laura5 reviews
Miriam4 reviews
Mayra4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
They really did great job Cleaning everything even more than what I asked for
Speaking to Lupe, who is the owner really polite and really helpful all around great service
Price assessment: Reasonable price
Price: $350–400
Services: General housekeeping
Aurora M8 reviewsiTotal number of Google reviews Aurora has written across all businesses on Google Maps, not just this one.
Ariana and Cassandra did an amazing job cleaning my home! They were both so friendly, professional, and thorough. They paid attention to the little details and left my home looking spotless and smelling wonderful. I truly appreciate their hard work and would highly recommend them to anyone looking for a great cleaning service. Thank you, Ariana and Cassandra! You both did a fantastic job! ❤️
Price assessment: Great price
Services: Deep clean
Kaylie Hollander2 reviewsiTotal number of Google reviews Kaylie has written across all businesses on Google Maps, not just this one.
I'm so happy to have found Lupe and her team! My home looks and smells amazing after every cleaning. They take the time to listen to my priorities and make sure everything is taken care of. They're professional, reliable, kind, and super easy to communicate with!
Heaven has cleaned my home a few times now, and she's awesome! She's always so friendly, polite, and professional. She's easy to talk to and does a fantastic job. I really appreciate how consistent she is, and my home always looks great when she's finished! I'm excited to have her take care of our home ☺️
It's such a relief knowing I've found a cleaning team I can trust and count on. Lupe and her team do a great job, and I'm so happy with their service. I highly recommend them!
Price assessment: Reasonable price
Services: General housekeeping, Deep clean
Joseph Jessome4 reviewsiTotal number of Google reviews Joseph has written across all businesses on Google Maps, not just this one.
Lupe’s cleaning service provided a fantastic experience as we moved out of our rental today. Laura and Irene did a fantastic job, were efficient and very much appreciated. They did a beautiful job for us.. I would highly recommend Lupe’s cleaning service to anyone who’s looking for a great job!!
Services: Moving-related cleaning
Dennis Walsh6 reviewsiTotal number of Google reviews Dennis has written across all businesses on Google Maps, not just this one.
Araceli did a fantastic job deep cleaning our bathroom and kitchen. She came equipped, and ready to get the job done. She is nice, friendly and easy to work with. Highly recommended 👍
Price assessment: Reasonable price
Price: $200–250
Services: Deep clean
AndreaLocal Guide · 32 reviewsiTotal number of Google reviews Andrea has written across all businesses on Google Maps, not just this one.
The ladies were very nice and did a great job. I would recommend of if need to make any changes to your service call ahead of time. But overall a great experience. I used the service for a move out service.
Price: $450–500
Greeneyez148 Michelle2 reviewsiTotal number of Google reviews Greeneyez148 has written across all businesses on Google Maps, not just this one.
LUPE’s CLEANING SERVICE LLC is such an amazing company. I suggest everyone please contact them to assist with cleaning your home. The business is amazing quality staff. They’re great very nice. Amazing
Price assessment: Reasonable price
Price: $250–300
Services: Office & workplace cleaning, General housekeeping, Deep clean