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Lutz's Surveying Services

Land surveyor · Cincinnati, OH · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%64+40.7Reliability 28%48+13.6Replies to reviews 8%22+1.8Momentum penalty20−8Experts Score= 48Not enough data for value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.48SCORE
CGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#16 of 18 land surveyorsPosition by Experts Score among all companies we track in this category. · better than 12%
4.7 ★★★★★ 31 Google reviews · 2 photos
90%five-star reviews
3.86★last 12 monthsAverage stars on reviews from the last 12 months only.
10%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
42%reviews answered by the owner
Aug 2026latest review

Lutz's Surveying Services at a glance

Google reviewers rate Lutz's Surveying Services 4.7 out of 5 based on 31 reviews. Clients frequently highlight punctuality, clear communication, reasonable pricing, and thorough explanations of property boundaries. Positive feedback notes professional conduct and responsiveness during scheduling and fieldwork. One criticism describes an incomplete survey that required additional fees after city rejection, while another mentions an employee discarding trash from a company vehicle.

  • Google rating: 4.7 out of 5 from 31 reviews (90% five-star).
  • Reviews on this page: 31 Google reviews (29 with written comments, 1 with photos).
  • Owner responses: the business replied to 42% of reviews.
  • Most recent review: August 10, 2026.
  • Service: Land Surveyor serving Cincinnati, Ohio.

Data from Google, last updated October 29, 2026.

Score profile vs other land surveyors

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

Satisfaction64Reliability48Craft & service–Value–Momentum20Replies to reviews22Satisfaction: 64 (median 75)Reliability: 48 (median 52)Momentum: 20 (median 100)Replies to reviews: 22 (median 27)
Lutz's Surveying ServicesLand Surveyors median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lutz's Surveying Services: 64/100 on this factor. Category median: 75.B
64
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lutz's Surveying Services: 48/100 on this factor. Category median: 52.C
48
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 87.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lutz's Surveying Services: 20/100 on this factor. Category median: 100.D
20
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lutz's Surveying Services: 22/100 on this factor. Category median: 27.D
22

Bar = this company · dark tick = category median.

Star ratings

31 Google reviews we collected

  • 5 stars2890%
  • 4 stars13%
  • 3 stars00%
  • 2 stars00%
  • 1 star26%

Praise vs complaints

Phrases our text analysis found in 29 written reviews

  • Praise6796%
  • Complaints34%

Topic share

How often each topic comes up in the written reviews

  • Would recommend1724%
  • Staff & attitude1420%
  • Quality & results1217%
  • Speed & response1014%
  • Communication1014%
  • Price & value69%
  • Honesty & trust11%

What customers talk about

We read 29 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “I am cautious to recommend anybody, but I highly recommend these guys.”
  • “Eric Lutz was amazing to work with, very helpful, and professional.”
    “Disrespectful on the phone to us and refused to address issues when there was incomplete information with the title company and county.”
  • “The Team at Lutz Surveying did an excellent job providing their services to rearrange property lines on a couple of lots for the construction of a new…”
  • “Great experience with having two lots surveyed - always returned texts/emails quickly and we were very happy with the price.”
  • “Very easy to work with, great communication, reliable!”
  • “They communicated through the process, and did what I asked for a fair price and in a timely manner.”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Chelsea9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★

Literally the worst company I have ever worked with. It took us 8 months to parcel off our land because they do not know what they are doing. They quoted the job then came back asking for more money to complete accurate requirements because the city rejected their incomplete survey. Disrespectful on the phone to us…

David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The Team at Lutz Surveying did an excellent job providing their services to rearrange property lines on a couple of lots for the construction of a new home in Warren County.

Cathy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Eric Lutz was amazing to work with, very helpful, and professional. His responsiveness and guidance was exactly what we needed. I recommend Lutz surveying to any and all!

Adriana9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★

I’m extremely disappointed to have witnessed one of your company drivers throwing garbage out of the window of a company truck while on the road. Aside from being disrespectful to the community, this reflects poorly on your company’s standards and professionalism. Employees in clearly marked vehicles discarding…

Stephanie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Highly recommend! Great experience with having two lots surveyed - always returned texts/emails quickly and we were very happy with the price. Worked with us to have it completed within the closing time frame for our contract and received the final report quickly as well! Will definitely use again for any future surveying needs!

John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I have worked with Eric and Clint on several projects and have excellent results to share. When the situation called for going the extra mile, I was grateful and impressed. I am cautious to recommend anybody, but I highly recommend these guys. You are appreciated gentlemen.

Photos

Customer reviews

4.7 ★★★★★ 31 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Chelsea Moore9 reviewsTotal number of Google reviews Chelsea has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Literally the worst company I have ever worked with. It took us 8 months to parcel off our land because they do not know what they are doing. They quoted the job then came back asking for more money to complete accurate requirements because the city rejected their incomplete survey. Disrespectful on the phone to us and refused to address issues when there was incomplete information with the title company and county. Do not hire these guys if you need land parceled legally.

David Leever4 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The Team at Lutz Surveying did an excellent job providing their services to rearrange property lines on a couple of lots for the construction of a new home in Warren County.

Cathy Johns10 reviewsTotal number of Google reviews Cathy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Eric Lutz was amazing to work with, very helpful, and professional. His responsiveness and guidance was exactly what we needed. I recommend Lutz surveying to any and all!

Adriana9 reviewsTotal number of Google reviews Adriana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’m extremely disappointed to have witnessed one of your company drivers throwing garbage out of the window of a company truck while on the road. Aside from being disrespectful to the community, this reflects poorly on your company’s standards and professionalism. Employees in clearly marked vehicles discarding trash onto a public street is a poor representation of the company. I hope this is addressed internally, as it raises concerns about accountability and the level of care your team shows, both on and off the job.

Carolyn Sotto14 reviewsTotal number of Google reviews Carolyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very easy to work with, great communication, reliable!

Stephanie Laake7 reviewsTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Highly recommend! Great experience with having two lots surveyed - always returned texts/emails quickly and we were very happy with the price. Worked with us to have it completed within the closing time frame for our contract and received the final report quickly as well! Will definitely use again for any future surveying needs!

John Wilber4 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have worked with Eric and Clint on several projects and have excellent results to share. When the situation called for going the extra mile, I was grateful and impressed. I am cautious to recommend anybody, but I highly recommend these guys. You are appreciated gentlemen.

Nikki Nikki3 reviewsTotal number of Google reviews Nikki has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Quick to get back to you and extremely knowledgeable and professional! takes time to explain everything. Very professional! We had excellent client/customer service

John V. Handelsman1 reviewTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lutz Surveying Services are exceptional - professional, friendly and willing to go beyond what you ask for. I highly recommend this business and its principals.

William Morand4 reviewsTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Really great to work with - including communication and timliness. Knows people and business inside and out!

Lutz's Surveying Services on Google Maps →

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