Bachnhung Nguyen
Review from Google · view on GoogleLana did an amazing job on my nails. She is very attentive to small details and always goes above and beyond. I highly recommend Lana!!
- Price: $60–80
- Services: Sculpted nails
- Atmosphere: Relaxing
LUX NAILS LOUNGE
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%87+55.3Reliability 28%85+24Replies to reviews 8%48+4Experts Score= 83Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#64 of 124 beauty salonsPosition by Experts Score among all companies we track in this category. · better than 49%
4.9 ★★★★★ 137 Google reviews · 24 photos
96%five-star reviews
4.80★last 12 monthsAverage stars on reviews from the last 12 months only.
2.2%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
13%reviews answered by the owner
$62typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
LUX NAILS LOUNGE at a glance
Google reviewers rate LUX NAILS LOUNGE 4.9 out of 5 based on 137 reviews, with the owner responding to only 13% of them. Customers frequently praise the technical skill, attention to detail, and friendly communication provided during manicures and pedicures. However, lower-rated feedback highlights issues with long-term durability, including lifting or peeling, as well as complaints about rushed appointments, limited service time, and unsanitary workstations.
- Google rating: 4.9 out of 5 from 137 reviews (96% five-star).
- Reviews on this page: 137 Google reviews (133 with written comments, 24 with photos).
- Owner responses: the business replied to 13% of reviews.
- Most recent review: November 6, 2026.
- Service: Beauty Salon serving Adairsville, Georgia.
Data from Google, last updated November 6, 2026.
Score profile vs other beauty salons
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.LUX NAILS LOUNGE: 87/100 on this factor. Category median: 88.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.LUX NAILS LOUNGE: 85/100 on this factor. Category median: 84.A
85
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 90.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.LUX NAILS LOUNGE: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.LUX NAILS LOUNGE: 48/100 on this factor. Category median: 52.C
48
Bar = this company · dark tick = category median.
Star ratings
137 Google reviews we collected
- 5 stars13196%
- 4 stars00%
- 3 stars32%
- 2 stars00%
- 1 star32%
Praise vs complaints
Phrases our text analysis found in 133 written reviews
- Praise12198%
- Complaints32%
Price
What customers reported paying
$62-21% vs typical beauty salons
Middle half of what 77 customers paid ($50–$83) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
- Staff & attitude5242%
- Quality & results4234%
- Would recommend2016%
- Communication43%
- Speed & response32%
- Honesty & trust22%
- Price & value11%
What customers talk about
We read 133 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She is very attentive to small details and always goes above and beyond.”
“She pays attention to detail, takes her time, and makes sure everything looks good.”
“To make matters worse, he damaged the shape of my nails with a drill and then wanted to charge me for a manicure to fix mistakes that shouldn't have h…”
“I definitely recommend her to anyone looking to get their nails or toes done!”
“She was very attentive and listened to my needs and concerns.”
“Showed up appointment-less but was immediately greeted, sat down and got one of the prettiest manicures I’ve had!”
“I could honestly say in 20+ years of getting pedicures, it was the best one.”
“Pricey but worth it.”
People customers mention
- Abby 9 reviews
- Lana 7 reviews
- Mary 7 reviews
- David 4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired LUX NAILS LOUNGE for 8 kinds of job. Pick one to see what they paid and said.
Recent priced reviews
Bachnhung6 hours ago★★★★★
Lana did an amazing job on my nails. She is very attentive to small details and always goes above and beyond. I highly recommend Lana!!
Paid $60–80Sculpted nails
Dallas7 hours ago★★★★★
MARY is the best nail artist. My nails have never lasted so long and she makes them look perfect.
Paid $40–60Sculpted nails
Gwen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
I always come here to get my pedicure with Mary and she is amazing. Great conversations too. She takes the time to get to know you and treats you like a friend. Check her out you won’t be disappointed
Paid $40–60Foot massages
NaomiLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
It was my first time and Andy did my nails amazing. He was detailed and very clean. Loved my experience.
Paid $60–80Foot massagesNail artPolish removal
Katrina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Mary did an exceptional job on my nails. I asked for as close to my inspiration photo and she delivered. I will definitely go back to her for my next full
Paid $40–60Nail artAcrylic nails
Naomi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Mary is amazing! She took her time, was super gentle, and both me and my mom’s nails turned out absolutely gorgeous. 10/10 recommend! For the next person, book Mary ASAP. You won’t regret it!
Paid $120–140Nail artNail extensions
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Pedicure | 42 | $48–$81 |
| Nail art | 33 | $65–$117 |
| Foot massages | 27 | — |
| Sculpted nails | 18 | — |
| Nail extensions | 18 | — |
| Nail painting | 18 | — |
| Acrylic nails | 17 | $48–$76 |
| Dip powder | 16 | — |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 137 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Dallas Kerns
Review from Google · view on GoogleMARY is the best nail artist. My nails have never lasted so long and she makes them look perfect.
- Price: $40–60
- Services: Sculpted nails
- Busyness: Not busy
- Atmosphere: Relaxing, Cozy
John Allen3 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleLana did great
mario gonzalez1 reviewTotal number of Google reviews mario has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleLana is amazing! She is very detailed and time efficient. I love her accurate and precise her work is. I wouldn’t want anyone else doing my business! I recommend Lana to any newcomers!
Gwen1 reviewTotal number of Google reviews Gwen has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI always come here to get my pedicure with Mary and she is amazing. Great conversations too. She takes the time to get to know you and treats you like a friend. Check her out you won’t be disappointed
- Price: $40–60
- Services: Foot massages
Naomi SotoLocal Guide · 22 reviewsTotal number of Google reviews Naomi has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleIt was my first time and Andy did my nails amazing. He was detailed and very clean. Loved my experience.
- Price: $60–80
- Services: Foot massages, Nail art, Polish removal
- Service duration: 30–60 min
- Maintenance: Pristine
Carolina Catt Clear1 reviewTotal number of Google reviews Carolina has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGabby is THE BEST! I have very sensitive feet and have had difficulty in finding a salon that could provide a pedicure without harming my toes. Now I have found my forever place thanks to Gabby! She was very attentive and listened to my needs and concerns. I will never go anywhere else now!
Diego Flores1 reviewTotal number of Google reviews Diego has written across all businesses on Google Maps, not just this one.
Review from Google · view on Googlelana is the greatest and she is very respectful:)
dyllan Nguyen2 reviewsTotal number of Google reviews dyllan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Googlelana is the greatest and she is very respectful
- Price: $40–60
Katrina Flores5 reviewsTotal number of Google reviews Katrina has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMary did an exceptional job on my nails. I asked for as close to my inspiration photo and she delivered. I will definitely go back to her for my next full
- Price: $40–60
- Services: Nail art, Acrylic nails
- Service duration: 1–2 hr
- Maintenance: Pristine
Business details
- Address: 10 Legacy Way Ste B, Adairsville, GA 30103
- Phone: (770) 769-4307
- Website: luxnails.online
- Service area: Adairsville, GA