Google reviewers rate Lynnfield Healing Massage 4.7 out of 5 based on 124 reviews, with the owner responding to 18 percent of them. Customers frequently cite reasonable pricing, easy scheduling, clean facilities, and effective relief for back pain or stress through deep tissue and hot stone services. However, low-star reviews highlight a pattern of therapists applying excessive force or using elbows despite client requests, causing physical discomfort, bruising, or nausea.
Google rating: 4.7 out of 5 from 124 reviews (89% five-star).
Reviews on this page: 124 Google reviews (100 with written comments, 2 with photos).
Owner responses: the business replied to 18% of reviews.
Phrases our text analysis found in 100 written reviews
93%praise
Praise9693%
Complaints77%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3837%
Would recommend2221%
Quality & results1817%
Price & value1414%
Speed & response77%
Communication33%
Honesty & trust11%
What customers talk about
We read 100 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Consistent and I love how friendly and accommodating they are.”
“Place was amazing I got a 90-minute massage with the hot rocks on my back Perry I highly recommend this place.”
“Stay away from this place.”
“Excellent value for the high quality service they provide.”
“I received a 90min deep tissue massage from Ivy and it was by far the best massage I’ve ever had and at the most reasonable price.”
“They charged me $125 for 90 massage with cash price is $110.”
“Michelle is very responsive to schedule changes and gets back to me within minutes.”
“truth is, not every massage I’ve had here has been equal—but Michelle listened when I shared honest feedback, and ever since, my experiences have been…”
“The space is tidy, calm, and always smells fresh—there’s laundry going in the back, hot stones ready, and an energy of genuine care from the moment you walk in.”
People customers mention
Michelle7 reviews
Boston3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Have been going here for years and just realized I never left a review! Excellent value for the high quality service they provide. Consistent and I love how friendly and accommodating they are. Definitely recommend!!
Price assessment: Reasonable price
Response from the owner · 4 days ago
Thankyou so much for your wonderful review! I truly appreciate you kind words and support. It means a lot to me!!!
Leanne DeRosa2 reviewsiTotal number of Google reviews Leanne has written across all businesses on Google Maps, not just this one.
I have been coming here for at least 6 years. This is the best, most professional massage place around. Michelle, the owner, treats me and all of her clients like family and all of the massage therapists are great! I’ve sent many friends who say the same. I don’t think I’ve ever had a bad massage here. I always leave feeling better than when I arrived. Making an appointment is so easy and payment is easy too. Pricing is excellent. Highly recommend!
Price assessment: Reasonable price
Response from the owner · 2 months ago
Thankyou so much for your kind words and support us and feel this way!!! We will do best we can. You have great weekend and good night !!!
Katherine Decker2 reviewsiTotal number of Google reviews Katherine has written across all businesses on Google Maps, not just this one.
Absolutely love it here and highly recommend. Got a recommendation from a friend and so glad I tried them out. Have dealt with lower back pain for stress for years and finally have gotten some amazing relaxation and relief. Easy to schedule, easy parking, overall a delightful experience. Will be going routinely moving forward.
Price assessment: Reasonable price
Response from the owner · 2 months ago
Thankyou so much for your review. You have great beautiful day
Kelley Ferretti2 reviewsiTotal number of Google reviews Kelley has written across all businesses on Google Maps, not just this one.
Had my first experience here last night and it was wonderful! Splurged for the 90 minute healing massage. Massage included a manual massage using oil followed by relaxing hot stone massage. The masseuse applied just the right amount of pressure and checked in with me frequently to make sure I was comfortable. The atmosphere was very relaxing - soft lights and calming music. I felt great walking out and feel great again this morning. Will be going back for sure!
Price assessment: Reasonable price
Bradley Fruehauf1 reviewiTotal number of Google reviews Bradley has written across all businesses on Google Maps, not just this one.
I have been here multiple times whenever my back or shoulders have acted up and it has never failed to help give relief. Both the bed and ambience are relaxing. Overall great experience looking forward to my next appt
Maha Kourikchi3 reviewsiTotal number of Google reviews Maha has written across all businesses on Google Maps, not just this one.
I have been coming here for years and they do such an excellent job. I come every two weeks for a deep tissue massage. It is so important to take care of yourself and this is the best one of the best gifts you can give yourself.
Response from the owner · 5 months ago
Thankyou very much for choosing us
Joey Guarino6 reviewsiTotal number of Google reviews Joey has written across all businesses on Google Maps, not just this one.
