Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
Google reviewers for M&T Auto Service in Grandville, MI, generally praise the shop for fair pricing, quick turnaround times, and clear communication regarding repairs. Customers frequently highlight the staff's honesty and willingness to explain issues, often noting that vehicles are fixed same-day. However, a pattern of low-star reviews indicates dissatisfaction with diagnostic accuracy, where some customers felt overcharged for unnecessary parts or experienced delays in receiving status updates.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Bar = this company · dark tick = category median.
125 Google reviews we collected
Phrases our text analysis found in 91 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 91 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very thorough, helpful, explained everything very well.”
“Lifted up my Civic and removed my damaged and rattling heat shield in 10 minutes free of charge.”
“Dave and his guys took care of us and at a great price and time.”
“Took awhile to get a response once estimate was done.”
“Its hard to find an honest mechanic, this is one of them!”
“Will always recommend this place, they were able to get me in and out with a new battery same day.”
“The whole crew was very friendly, efficient, and knowledgeable.”
“Definitely would recommend M&T for their honesty and integrity!”
“They explain everything that is going on and do a great job!”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired M&T Auto Service for 4 kinds of job. Pick one to see what they paid and said.
Lifted up my Civic and removed my damaged and rattling heat shield in 10 minutes free of charge.
If your a business… this is the place to bring your fleet. Simple, easy and quick.. thy will get you back on your feet and back to making money in no time!
Will always recommend this place, they were able to get me in and out with a new battery same day. You guys are amazing
Very thorough, helpful, explained everything very well. The owner was kind enough to give me advice and a product to help me with my daughter's car.Its hard to find an honest mechanic, this is one of them!!!!
I dropped my car off at 7:30 when they opened for a new fuel line, as I could see it starting to drip and smell it when parked. They got to it around 8:30, Dave (owner) called me with a confirmation and a quote around noon, and a couple hours later called right back saying it was ready for pickup. The whole crew was…
They got me in last minute because my van smelled like the engine could start on fire and I was afraid to drive it. They found and cleaned out a mouse nest in there and I had my van back by that afternoon, along with tips to keep it from happening again (peppermint oil). Such a relief, and they were so kind and honest. Good people, highly recommend!
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 4 | — |
| Auto battery replacement | 2 | — |
| Engine repair | 2 | — |
| Auto engine diagnostic | 2 | — |
4.7 ★★★★★ 125 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Lifted up my Civic and removed my damaged and rattling heat shield in 10 minutes free of charge.
Glad we could help!
If your a business… this is the place to bring your fleet. Simple, easy and quick.. thy will get you back on your feet and back to making money in no time!
Will always recommend this place, they were able to get me in and out with a new battery same day. You guys are amazing
Very thorough, helpful, explained everything very well. The owner was kind enough to give me advice and a product to help me with my daughter's car.Its hard to find an honest mechanic, this is one of them!!!!
I dropped my car off at 7:30 when they opened for a new fuel line, as I could see it starting to drip and smell it when parked. They got to it around 8:30, Dave (owner) called me with a confirmation and a quote around noon, and a couple hours later called right back saying it was ready for pickup. The whole crew was very friendly, efficient, and knowledgeable. When I picked it up, it was down to $10 difference from the quote. No up-charges, no sales pitch, just great service. I will be returning from here on out.
Dave and his guys took care of us and at a great price and time.
They got me in last minute because my van smelled like the engine could start on fire and I was afraid to drive it. They found and cleaned out a mouse nest in there and I had my van back by that afternoon, along with tips to keep it from happening again (peppermint oil). Such a relief, and they were so kind and honest. Good people, highly recommend!
Years of reliable auto service.
Very good auto service, The owner is very good and polite, and techs are awesome,and their prices and very fair!
Brought my Jeep in with no appointment to get a noise checked out. Never been here before & Dave was so friendly and helpful. He knew right away what the noise was, checked it out to be sure and looked up the parts and labor for me. He quoted me at worst a fairly large price for how he could fix it, but told me another possible option would be check out his friend at MufflerMan down the road. They were able to do a much simpler fix for me. Dave not only saved me from possibly having a $1500 fix to instead a $300 fix, but was honest with me the whole time and didn’t take advantage of my scenario that I don’t have much knowledge in. Definitely would recommend M&T for their honesty and integrity!
Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
