M.D. Plumbing, Water Heater & Sewer Repair at a glance
Customers consistently describe M.D. Plumbing technicians as professional, knowledgeable, and punctual, often arriving within two hours of a call. Reviews highlight clear communication, thorough explanations of repairs, and competitive pricing compared to other local companies. Services range from emergency water leak detection and drain cleaning to water heater repairs and fixture installation. The primary criticism noted in the limited lower-rated feedback is that the company's service prices are considered high.
Google rating: 5.0 out of 5 from 98 reviews (96% five-star).
Reviews on this page: 98 Google reviews (82 with written comments, 1 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 22, 2026.
Service: Drain Cleaning Service serving Charlotte, North Carolina.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
5.0
★★★★★
98 reviews on Google
5★94
4★4
3★0
2★0
1★0
Reviews from Google, shown as published (original wording, unedited).
BJ
Blanche Jackson3 reviews
★★★★★
Very professional and all of questions and I would recommend them to get one
Price assessment: Reasonable price
Price: $600–800
Services: Plumbing pipe repair
Response from the owner · 2 days ago
Blanche, thank you for your kind rating and recommendation. We’re glad our team was professional and answered all of your questions. Your referral means a lot, and we look forward to assisting you or anyone you send our way.
RJ and Nick truly did a awesome job on explaining what repairs were needed for the bathtub and they keep me informed of their process. Like how they clean-up as they went along. It was nice that the owner called for a follow-up on how I like the service. Nice touch 😊
Response from the owner · a week ago
We’re thrilled RJ and Nick kept you informed, explained the bathtub repairs clearly, and left the area tidy as they worked. It means a lot that the owner’s follow-up was a nice touch. Thank you for the five-star review and for sharing your experience.
Matt is the man, took care of us out after hours and knocked it out of the park. Would call them back out to a job in a heartbeat
Price assessment: Great price
Services: Toilet repair
Response from the owner · a week ago
Thank you for the fantastic review, Ben! We are thrilled to hear that Matt provided exceptional after-hours service for your toilet repair at a great price. Your support means a lot to us, and we are always here whenever you need us again!
Technicians came very quickly.They were so friendly and professional giving me quick estimate and advise.I am very statisfied with the first service. Thank you.
Response from the owner · 2 weeks ago
Velimir, thank you for the kind review. We're pleased our technicians arrived quickly and provided a clear estimate and helpful advice. It means a lot to hear your first service met your expectations. We appreciate you choosing us.
Matt C was great. Went above and beyond to get the right faucet that I needed. He did a thorough job in a timely fashion.
Price assessment: Not sure
Price: $400–600
Services: Faucet installation
Response from the owner · 2 weeks ago
John, thank you for letting us know. We’re pleased Matt C found the right faucet and completed the job efficiently and with care. Your kind feedback motivates the team. We appreciate your trust and are ready to help again.
I was so surprised and happy that we were able to
Resolve an emergency issue on the same day without breaking the bank. Thank you so
Much!
Price: $400–600
Services: Water heater repair
Response from the owner · 3 weeks ago
Gina, we are so glad we could handle your emergency the same day and keep the cost manageable. Thank you for sharing your experience and for trusting us in a stressful moment. Your feedback means a lot and helps others know what to expect.
MD Plumbing was the third company and the saying, the 3rd time is the charm rings true! The technicians were extremely knowledgeable and experienced, which was evident from them first glancing at the problem. They also were personable, friendly and straightforward. They did not try to oversell me on unnecessary upgrades and the quoted price was better than the competition. Honestly, coupled with integrity displayed by them sealed the deal and I am moving forward with them for my project.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 3 weeks ago
Shakena, thank you for the glowing review. We’re glad our team’s experience, honesty, and straightforward approach earned your trust. We appreciate you choosing us for your project and look forward to working with you.
Irwin, thank you for the great feedback. We’re pleased our team delivered thorough service and responded quickly. We appreciate you choosing us and would be happy to help again in the future.
I made a call & within 2 hours, Technician Eli was at my home to access the situation & give a diagnosis. I wasn’t able to use the services due to my homeowners insurance coverage.
Services: Plumbing pipe repair
Response from the owner · 3 weeks ago
Ronnie, thank you for the five-star review. We’re pleased Eli could arrive so quickly to evaluate the situation. We understand insurance limitations can prevent services and appreciate you letting us assess the problem. If your coverage changes or you need assistance in the future, we would welcome the opportunity to help.
Mike, we appreciate the five-star review. We're glad our team was fast, friendly, and professional. Thank you for sharing your experience, and we hope to assist you again.