cicely mackenzie6 reviewsTotal number of Google reviews cicely has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe will definitely be renting from M2 again. Services were superb!
M2 Bounce & Party Rentals LLC
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%95+29.2Experts Score= 97Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#21 of 47 party rental companiesPosition by Experts Score among all companies we track in this category. · better than 57%
5.0 ★★★★★ 23 Google reviews · 8 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Oct 2026latest review
M2 Bounce & Party Rentals LLC at a glance
Google reviewers rate M2 Bounce & Party Rentals LLC five stars based on twenty-three reviews, highlighting professional communication, punctual delivery, and clean, high-quality equipment. Customers frequently mention reasonable pricing and the company's ability to accommodate last-minute requests for items like bounce houses, tables, and chairs. The service is described as efficient and reliable, with no recurring criticisms noted in the provided excerpts.
- Google rating: 5.0 out of 5 from 23 reviews (100% five-star).
- Reviews on this page: 23 Google reviews (22 with written comments, 2 with photos).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: October 21, 2026.
- Service: Party Rental Company serving Antioch, California.
Data from Google, last updated November 3, 2026.
Score profile vs other party rental companies
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.M2 Bounce & Party Rentals LLC: 98/100 on this factor. Category median: 97.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.M2 Bounce & Party Rentals LLC: 95/100 on this factor. Category median: 95.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 81.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 74.–
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MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.M2 Bounce & Party Rentals LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 35.–
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Bar = this company · dark tick = category median.
Star ratings
23 Google reviews we collected
- 5 stars23100%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 22 written reviews
- Praise54100%
- Complaints00%
Topic share
How often each topic comes up in the written reviews
- Speed & response1324%
- Staff & attitude1120%
- Would recommend1019%
- Quality & results611%
- Communication611%
- Price & value611%
- Honesty & trust24%
What customers talk about
We read 22 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“David provided excellent customer service both timely and reliable.”
“David was very professional and a great communicator!”
“The bounce house was very clean the kids loved it World 10/10 recommend & book again”
“We had a great experience renting tables and chairs!”
“Easy to work with, great communication , they made our event work through all circumstances which was appreciated.”
“Reasonably priced and quick response with drop off and pick up.”
“Definitely recommend to anyone needing reliable event rentals—we’ll be using them again!”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Jose1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Got such a great customer service experience working with David. He was very accommodating & worked with our needs/ schedule. The bounce house was very clean the kids loved it World 10/10 recommend & book again
Brittani10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
If I could give 1000 stars I would! David was exceptionally wonderful. Hubby and I ordered the basic jumper with 2 tables and 12 chairs for our sons 2 birthday and all the kids had a ball! David was very professional and a great communicator! I hope again to use his services for future events!
Julieanne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
It was a great experience from start to finish! The communication was great! They were very flexible as I was in need of a jumpy house last minute for my daughter’s birthday. They made it happen and had great customer service! Would definitely use them again. Thank you!
MickieLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
David provided excellent customer service both timely and reliable. I rented tables and chairs. The quality of the items were superior to any I've seen at other events. If you have a family or professional function, you will not be disappointed. Reasonably priced and quick response with drop off and pick up.
Shawn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
David the owner is great. The furniture is extremely nice, and new construction. We needed tables, chairs, table cloths and chair covers. I can’t say enough good things. This is a very professional company. I don’t do very many events but when I do I will always use them. If you want quality rental this is the…
Jose3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Easy to work with, great communication , they made our event work through all circumstances which was appreciated. Will be using them in future , if you want someone professional to work with and quality equipment and service , they are the ones ! Thank you!
Photos
Customer reviews
5.0 ★★★★★ 23 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Tom van der List1 reviewTotal number of Google reviews Tom has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent service and very professional. Definitely recommend.
Jose Lopez1 reviewTotal number of Google reviews Jose has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGot such a great customer service experience working with David. He was very accommodating & worked with our needs/ schedule. The bounce house was very clean the kids loved it World 10/10 recommend & book again
Brittani Medearis10 reviewsTotal number of Google reviews Brittani has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleIf I could give 1000 stars I would! David was exceptionally wonderful. Hubby and I ordered the basic jumper with 2 tables and 12 chairs for our sons 2 birthday and all the kids had a ball! David was very professional and a great communicator! I hope again to use his services for future events!
Julieanne Spooner2 reviewsTotal number of Google reviews Julieanne has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleIt was a great experience from start to finish! The communication was great! They were very flexible as I was in need of a jumpy house last minute for my daughter’s birthday. They made it happen and had great customer service! Would definitely use them again. Thank you!
Mickie MarieLocal Guide · 25 reviewsTotal number of Google reviews Mickie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDavid provided excellent customer service both timely and reliable. I rented tables and chairs. The quality of the items were superior to any I've seen at other events. If you have a family or professional function, you will not be disappointed. Reasonably priced and quick response with drop off and pick up.
Shawn Powers3 reviewsTotal number of Google reviews Shawn has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDavid the owner is great. The furniture is extremely nice, and new construction. We needed tables, chairs, table cloths and chair covers. I can’t say enough good things. This is a very professional company. I don’t do very many events but when I do I will always use them. If you want quality rental this is the company. Thank you David for being a part of making our event successful. Shawn
Jose Gonzalez3 reviewsTotal number of Google reviews Jose has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleEasy to work with, great communication , they made our event work through all circumstances which was appreciated. Will be using them in future , if you want someone professional to work with and quality equipment and service , they are the ones ! Thank you!
Matt Williams1 reviewTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat experience from start to finish. Everything was delivered on time, set up quickly and was perfect for our party. Will definitely be going back next time.
Sabrina Shaner1 reviewTotal number of Google reviews Sabrina has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSuch a great experience! Good communication, set up and pick up was quick and easy, they were a great price, very friendly. Would definitely rent from them again!
Business details
- Phone: (925) 270-1825
- Website: m2partyrentals.com
- Service area: Antioch, CA