Analyzing 6,495,9256.5M ReviewsFor 17,98218K Experts
Reviewers describe the clinic as professional and knowledgeable, noting that therapists adjust exercise programs based on reassessment and provide focused massage or Pilates instruction. Customers frequently praise the staff for being personable, attentive, and effective in treating conditions like back pain, joint issues, and post-surgery rehabilitation. However, a recurring criticism involves last-minute appointment cancellations without adequate accommodation, which caused significant inconvenience for patients requiring timely post-operative care.
Data from Google, last updated October 29, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
297 Google reviews we collected
Phrases our text analysis found in 236 written reviews
How often each topic comes up in the written reviews
We read 236 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She is very personable and very focused on how to achieve the best results for every patient.”
“The office staff is wonderful too and I highly recommend them.”
“…rapy in Culver City, also with a lager office in Burbank, both rated 5 stars), and I intend on getting all my physical therapy from them in the future…”
“Her attention to detail is unbelievably professional.”
“She is patient, explains everything and pushes me to the best of my abilities.”
“A session was a couple quick sessions and the rest of the time we were working”
“Enthusiastic and genuinely caring about finding solutions for whatever is slowing you down.”
“I live in the Valley and it was so entirely worth it to drive over here.”
praise complaint · found by our text analysis, Google review wording unchanged.
Kind, competent, and very intelligent! Brooke is the best! And Pilates with Whitney is great! Fantastic teacher who really knows Pilates ‼️
Brooke did not just give me a set of rehab exercises at the first visit and then watch me do the same exercises at every visit as has happened to me with PT in the past. She reassesed their efficacy, adjusted them and added to the exercises as needed at every visit along with appropriate site focused massage. She…
My therapist was competent and and did a good job.Because of his work, my condition has greatly improve
Booked an appointment multiple weeks in advance. They cancelled on me the day before (my surgery had just happened and I had scheduled this appointment specifically for crucial post-surgery rehab). No accommodation offered at all, and very unhelpful service
M3 Physical Therapy is the best one I've been to for PT. The PT is great with home exercises to help you progress. The office staff is wonderful too and I highly recommend them.
I have had the privilege of treatment by Raul and his staff for many years and I can attest that - due to their professional care/treatments - I am able to function at a high level after knee replacements, chronic back problems and arthritic joints! They have made my life more enjoyable and are the best !
4.9 ★★★★★ 297 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Kind, competent, and very intelligent! Brooke is the best! And Pilates with Whitney is great! Fantastic teacher who really knows Pilates ‼️
Glad you had a positive experience. We'll continue to strive for excellence!
Brooke did not just give me a set of rehab exercises at the first visit and then watch me do the same exercises at every visit as has happened to me with PT in the past. She reassesed their efficacy, adjusted them and added to the exercises as needed at every visit along with appropriate site focused massage. She is very personable and very focused on how to achieve the best results for every patient. She gets my highest recommendation.
My therapist was competent and and did a good job.Because of his work, my condition has greatly improve
Great therapists and location!
Thank you for the 5 star review!
Bayron is knowledgeable and professional.
Thank you for the 5 star review!
Booked an appointment multiple weeks in advance. They cancelled on me the day before (my surgery had just happened and I had scheduled this appointment specifically for crucial post-surgery rehab). No accommodation offered at all, and very unhelpful service
Dear Rana,We apologize for this situation. We understand the energy it takes to make a healthcare appointment, and the urgency of starting your care following surgery. In checking with our team, we did offer two alternative appointments times, which were declined. And additionally, we followed up to reinstate the original appointment time with our owner. We would still be happy to again work around your schedule and find a time that mutually works. We have appointment times that open on a daily basis. Our apologies again,M3 Physical Therapy
Whitney is a terrific instructor and so pleasant to spend the hour
Thanks! We're glad you like Whitney as a Pilates instructor.
M3 Physical Therapy is the best one I've been to for PT. The PT is great with home exercises to help you progress. The office staff is wonderful too and I highly recommend them.
Thanks for the kind review! We're thrilled to hear you had a great experience with us and we appreciate you recommending us.
Mariko is extremely knowledgeable and extremely helpful.
Thanks for the compliments about Mariko! It's great to hear she helped you with what you were looking for.
I have had the privilege of treatment by Raul and his staff for many years and I can attest that - due to their professional care/treatments - I am able to function at a high level after knee replacements, chronic back problems and arthritic joints! They have made my life more enjoyable and are the best !
Thank you for your kind words. We are so pleased to have been part of your journey and to have helped you function at a high level. Your loyalty is greatly appreciated!
Analyzing 6,495,9256.5M ReviewsFor 17,98218K Experts
